Experts Reviews · Company report
The Roof Medic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

The Roof Medic

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 525 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Medic is better than 90% of roof cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Medic is better than 94% of roof cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Medic is better than 96% of roof cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Medic is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired The Roof Medic for 8 kinds of job.

The Roof Medic for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.87
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$6.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 87 Google reviews tagged “Roof repair” · showing 40

Devon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent, thorough, and affordable work! All of the moss on our roof is gone and looks so much better.

Paid $1–5,000Great priceRoof repairGutter cleaning
MikeLocal Guide · 226 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was an absolute delight working with the Roof Medic folks. I was referred to them through a friend and the lived up to her description. Easy to work with. Quick. Reasonable cost. If (when) I need more roof work, I will be contacting them.

Paid $1–5,000Reasonable priceRoof inspectionRoof repairRoof damage repair
RaymondLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Joe and his colleagues are quality individuals. There are numerous roofing companies. We have relied on them for years to address our roof repairs, maintenance, and decking.

Paid $1–5,000Reasonable priceSkylight repairRoof repair for storm & wind damageRoof repair
KenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have been customers for over a decade. First, to have our roof cleaned and treated. As RF expanded their services, we have used some of those with great satisfaction. In addition to every single person we have interacted with from the front desk to the on-site technicians, we have been very happy. We want to give…

Paid $5,000–10,000Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof repair
RichardLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The Roof Medic office staff, and the onsite technicians have great customer service, very polite and professional. My mom had a hole in her Roof and technicians properly fixed it and matched the roof shingles very well. Then Roof Medic technicians cleaned, treated and took care of the moss on mom's roof in a very…

Paid $5,000–10,000Reasonable priceRoof inspectionRoof repairGutter cleaning
V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our Roof Medic team took fantastic care of us before and after we signed our contract. Work was done very well, incredibly timely, and respectfully professionally. We will use them when we need another roof!

Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof repair
Hugh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I contacted The Roof Medic based upon a recommendation from a neighbor. Joe came out and I initially requested a roof treatment while asking him to verify our 20 year old roof. Joe came down, showed me pictures of what he found and gave us two options. The first option was to set up an appointment to do the…

Reasonable priceRoof inspectionRoof repair
Bernard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys did a great job. Worked very hard to finish the project

Great priceRoof repair
Logan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Job well done!

Roof damage repairRoof inspectionRoof repair
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used the Roof Medic several times now and they always do a great job. They communicate well and are a pleasure to do business with.

Paid $1–2,000Great priceRoof inspectionRoof repairGutter cleaning
Vanessa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Roof medic employees showed excellent customer service and provided an update in the end and what to expect for next steps.

Paid $2,000–4,000Not sureRoof repair
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service. Had roof repaired/replaced for my home and shed, and gutters cleaned out. Work was performed on time and was completed within the expected time frame; the workers were very professional. Roof looks amazing, I am very happy with the job performed. They were even kind enough to cut a few limbs…

Paid $14,000–16,000Great priceRoof repairGutter cleaning
steven12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have a concrete tile roof 23 years old. The original installation was incorrect on the lowest course of tiles causing deterioration of tar paper and water drain between facia board and gutter. Roof Medic repaired it with removal of the first course of tiles, removal of damaged tar paper, installation of “ponding…

Paid $8,000–10,000Great priceRoof repair
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Roof Medic crew did a great job. Our roof hasn't looked this good in years. They got loads of moss off and cleaned it up. Nice company and people to work with. Will use them from now on. Our home owners insurance company loved the the photo's of the completed job.

Reasonable priceRoof repair
JoeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

A great company to work with. I will continue to use The Roof Medic for all my roof maintenance.

Gutter cleaningRoof repairRoof repair for storm & wind damage+ Quality
Catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repeat customer. Convenient service. This time they repaired holes in my metal garage roof from fallen branches. So happy I don't have to worry about leaks this season.

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They completed the work despite heavy rain (they were all soaked by the end of the day). Very impressive work ethic. The entire process was smooth, professional and well communicated. reasonably priced. they also have expertise in tile roofs which is rare in the PNW area.

Gutter cleaningGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Duane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

My job was taken care of very professionaly. They did a very good job. It was finished quicker than they told me. I would recommend this company to anyone needing roof work.

Gutter cleaningRoof repairService not listed+ Responsiveness+ Punctuality+ Quality
Virginia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pleasant people to work with, both the office personnel and the actual workers who do the job. They do great work, clean up afterwards, friendly and I will certainly use them again and recommend them to others

Roof repair
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good communication before the service, on time arrival and completed good work.

Gutter cleaningRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband and I really appreciated the high quality shown by the gentlemen who came to cure our roof. Joe examined a problem soffit, which had been pointed out by others, and said he could fix it, the only one who offered to do so. The mend was made, with our gratitude. I also appreciated the thorough clean-up, as…

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
PNW6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great group of men. Did a fantastic job. Would definitely use them in the future.

Roof inspectionRoof repairService not listed+ Responsiveness+ Punctuality+ Quality
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you for your service,

Roof repair+ Responsiveness
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We needed the roof cleaned but they also found original contractor defects. Got a clean roof and all defects corrected. Thank you.

Attic venting repairsRoof repairService not listed+ Responsiveness+ Punctuality+ Quality
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Roof Media cleaned and treated my roof and cleaned gutters. They did a fantastic job, and cleaned up around the house. The staff were all very polite and friendly. I would highly recommend The Roof Medic to anyone looking for roof cleaning and or repairs. Dan

Gutter cleaningRoof inspectionRoof repair
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Roof Medic has cleaned our roof a few times now thru the years...and have always done a GREAT job. They've also diagnosed problems and repaired our roof very quickly, and efficiently. Joe is our contact... he definitely knows his business, is very professional, and it was a pleasure working with him again. Our…

Roof damage repairRoof inspectionRoof repair
TomLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My roof looks like new, had the moss has not come back after two years, just had another maintenance and moss treatment, as before they did their work and cleaned up and it was like they were never here, except for the clean roof. They replaced my skylights two years ago and replaced warn shingles, as well as…

Gutter cleaningRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Kelli12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team was responsive and effective! Would recommend for others to use! I plan to use for my new roof in the next year!!

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Samuel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Very professional. Workers explained the process, took photos, and were very diligent. Only gripe is that there was great communication about when they would arrive.

Attic ventingRoof repair+ Quality+ Professionalism
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a leak via a vent and a repair was made with the least amount of potential side damage. Also replaced a sky light which had a weather damaged seal which was over a newly remodeled bathroom with no other potential problems.

Roof repairSkylight installation+ Responsiveness+ Professionalism
Victoria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always great service and on time. They were here within 3 hours of making the call for repair.

Roof repair+ Responsiveness+ Punctuality+ Quality
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Estimator was knowledgeable and had great recommendations. Workers showed up on a timely basis and were ready to work. Work was done quickly and they cleaned up after themselves. They showed photos of the work done and explained what they did. Very friendly crew.

Roof repairSkylight repair+ Responsiveness+ Punctuality+ Quality
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleaned the roof as well

Gutter cleaningRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
CarlaLocal Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent, speedy service. We were in a hurry to have our roof repaired as our house is on the market, and despite being totally slammed, they squeezed us in and got it done in one day! I’m going to recommend them to everyone who needs quality roof repair.

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the initial bid to the completion of work everything was professional

Attic venting repairsGutter cleaningRoof inspection+ Responsiveness+ Punctuality+ Quality
Ellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Courteous on -time service, cleaned up after. Roof looks great, also had skylight replaced.

Gutter cleaningRoof inspectionRoof repair+ Professionalism
PeteLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I initially wanted a bid for me as removal. The rep took pictures of troublesome areas and explained the reason for failure. Once the work started I was surprised to find out that the workers were specialized in certain types of roof work. Each of the workers were pleasant and hard working. They are my go to roofing company now.

Roof inspectionRoof repairSkylight installation+ Responsiveness+ Punctuality+ Quality
Vicki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was very impressed with their services. Roof looks awesome as do new skylights. Glad the inspection found the skylight damage so it could be repaired before winter. Left the property cleaner than when they arrived. Highly recommend.

Gutter cleaningRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

While my neighbors have spent thousands of dollars replacing their roofs The Roof Medic Cleaned, inspected then repaired and treated ours for a fraction of the cost, adding years of life to our existing roof. They also cleaned out our gutters in and out making them look like new.

Gutter cleaningRoof repair+ Punctuality+ Quality+ Professionalism
b14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were on time, completed the work and cleaned up after themselves. Hopefully the problem is fixed, I’ll know this winter when snow and ice put the repairs to the test. Satisfied with working crews professionalism.

Gutter cleaningRoof inspectionRoof repair+ Professionalism

Show more roof repair reviews (47 more) →

Price

$1.1k-72% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection132$539–$4.1k
Roof repair87$1.1k–$6.6k
Gutter cleaning66$371–$2.7k
Roof repair for storm & wind damage28$927–$11k
Roof damage repair19—
Attic venting repairs13$891–$6.3k
Gutter repairs13$784–$5.2k
Skylight repair12—

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