Experts Reviews · Company report
The Roof Medic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

The Roof Medic

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 525 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Medic is better than 90% of roof cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Medic is better than 94% of roof cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Medic is better than 96% of roof cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Medic is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired The Roof Medic for 8 kinds of job.

The Roof Medic for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Skylight repair”

RaymondLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Joe and his colleagues are quality individuals. There are numerous roofing companies. We have relied on them for years to address our roof repairs, maintenance, and decking.

Paid $1–5,000Reasonable priceSkylight repairRoof repair for storm & wind damageRoof repair
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They completed the work despite heavy rain (they were all soaked by the end of the day). Very impressive work ethic. The entire process was smooth, professional and well communicated. reasonably priced. they also have expertise in tile roofs which is rare in the PNW area.

Gutter cleaningGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Estimator was knowledgeable and had great recommendations. Workers showed up on a timely basis and were ready to work. Work was done quickly and they cleaned up after themselves. They showed photos of the work done and explained what they did. Very friendly crew.

Roof repairSkylight repair+ Responsiveness+ Punctuality+ Quality
PeteLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I initially wanted a bid for me as removal. The rep took pictures of troublesome areas and explained the reason for failure. Once the work started I was surprised to find out that the workers were specialized in certain types of roof work. Each of the workers were pleasant and hard working. They are my go to roofing company now.

Roof inspectionRoof repairSkylight installation+ Responsiveness+ Punctuality+ Quality
Vicki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was very impressed with their services. Roof looks awesome as do new skylights. Glad the inspection found the skylight damage so it could be repaired before winter. Left the property cleaner than when they arrived. Highly recommend.

Gutter cleaningRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
TaraLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Roof Medic was AWESOME! We had a bad/leaking skylight, & another one about to... they replaced both for us. They responded very quick! I got a next day appointment to assess the problem & they replaced them both the very next day, they were friendly, professional & I definitely recommend them! It was fantastic to…

Roof inspectionRoof repairSkylight installation+ Responsiveness+ Punctuality+ Quality
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Roof cleaning went as advertised, on-time, professional interaction with crew, cleaned up when done. Job looks great.

Roof inspectionSkylight installationSkylight repair+ Responsiveness+ Punctuality+ Quality
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Roof Medic did an amazing job cleaning our roof up, removing moss, and getting it into great shape. Punctual, professional, and impressive results. They also did a great job cleaning up the mess on our property after that was from the roof cleaning. Would highly recommend.

Roof inspectionRoof repairSkylight repair
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cleaned my roof and gutters, fixed a few damaged skylights, and replaced a few vents that had bird damage. Best thing of all, they cleaned it all up. Professional service. I will use The Roof Medic again.

Roof inspectionSkylight repair+ Professionalism
clifton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $1–5,000Reasonable priceGutter repairsSkylight repairRoof repair
Mark3 years ago★★★★★

Rating only, no written review.

Gutter cleaningRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Skylight repair+ Responsiveness+ Punctuality+ Professionalism

Price

$1.1k-72% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection132$539–$4.1k
Roof repair87$1.1k–$6.6k
Gutter cleaning66$371–$2.7k
Roof repair for storm & wind damage28$927–$11k
Roof damage repair19—
Attic venting repairs13$891–$6.3k
Gutter repairs13$784–$5.2k
Skylight repair12—

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