The Salon logo

The Salon

Beauty salon · Archie, MO · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 192 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
22%reviews answered by the owner
$52typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

The Salon at a glance

Customers report that staff provide haircuts, coloring, manicures, pedicures, waxing, and lash extensions with professional communication and attentive service. Reviewers frequently note that the salon is clean, accessible, and offers quick appointments. The facility includes a small retail shop for shopping. No specific criticisms are present in the provided five-star excerpts, though the owner responded to only twenty-two percent of the total reviews.

  • Google rating: 5.0 out of 5 from 192 reviews (98% five-star).
  • Reviews on this page: 192 Google reviews (117 with written comments, 9 with photos).
  • Owner responses: the business replied to 22% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Hair Salon serving Archie, Missouri.

Data from Google, last updated October 28, 2026.

Score profile vs other hair salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction99Reliability97Craft & service100Value100Momentum100Replies to reviews29Satisfaction: 99 (median 88)Reliability: 97 (median 84)Craft & service: 100 (median 98)Value: 100 (median 97)Momentum: 100 (median 100)Replies to reviews: 29 (median 47)
The SalonHair Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Salon: 99/100 on this factor. Category median: 88.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Salon: 97/100 on this factor. Category median: 84.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Salon: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Salon: 100/100 on this factor. Category median: 97.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Salon: 29/100 on this factor. Category median: 47.D
29

Bar = this company · dark tick = category median.

Star ratings

192 Google reviews we collected

  • 5 stars18998%
  • 4 stars32%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 117 written reviews

  • Praise11299%
  • Complaints11%

Price

What customers reported paying

$52-12% vs typical hair salons

Middle half of what 38 customers paid ($32–$124) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3632%
  • Quality & results3329%
  • Would recommend1816%
  • Speed & response1110%
  • Price & value76%
  • Communication54%
  • Honesty & trust33%

What customers talk about

We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Chey made me feel comfortable and was as friendly and professiona, everything that an ol lady could hope for!”
  • “Dee did an excellent job on my hair and calming my fears with this big change!”
  • “If you’re like me and completely lost when it comes to hair, definitely recommend going to The Salon!”
  • “I walked in and new immediately that this salon was the salon for me Chey went above and beyond for me .”
  • “Great service, competitive prices and conveniently located.”
  • “She knows what she is doing she listened and I'm so happy with the results.”
  • “…been there twice now and my hair looks good every time they also give honest opinions if you are deciding what you are wanting too.…”

People customers mention

  • Chey 17 reviews
  • Dee 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired The Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Sandi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Dee did an excellent job on my hair and calming my fears with this big change! It is beautiful

Paid $100–120Balayage
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I absolutely love his Salon! Chey did an amazing job on my hair and she is so knowledgeable and helpful with tips for my hair. Would definitely recommend this salon!

Paid $20–40HaircutService not listed
Josh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had my first pedicure ever after going there for months for my haircuts. It was amazing, no more foot pain!

Paid $40–60HaircutPedicure
Silly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had my pedicure done by Christine and she is amazing! So detailed and kind!!! Had a shampoo and cut plus she blended my extensions. She was very kind gentle and professional. They are both on my monthly self care! Thanks Christine and chey!!!!

Paid $80–100HaircutHairstylingPedicure
Michele2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

What a beautiful little boutique we have an Archie Missouri. Wonderful, beautician’s, a person that does Manicures and pedicures,, she’s amazing… And a nice little store for shopping. Keep up the great work, girls! 💖

Paid $20–40Manicure
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They treated me very nice and kind.They did a wonderful job on my hair and nails.I will be back and recommend them to anyone.

Paid $200+Hairstyling

Jobs customers hired them for

JobReviewsCategory typical
Haircut69$27–$53
Hairstyling63$27–$66
Body waxing16$41–$88
Tanning16—
Shampoo & conditioning13$35–$136
Makeup services13—
Balayage12$190–$426
Hair extensions8$214–$426

Compare with

Photos

Customer reviews

5.0 ★★★★★ 192 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sandi Jackson3 reviewsTotal number of Google reviews Sandi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dee did an excellent job on my hair and calming my fears with this big change! It is beautiful

  • Price: $100–120
  • Services: Balayage
  • Atmosphere: Energetic
  • Maintenance: Well-kept
R Moore3 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

An amazing 1st visit and my experience with 5 star! Chey made me feel comfortable and was as friendly and professiona, everything that an ol lady could hope for! The new building is clean and handicapped friendly for people with mobility challenges. Best way to say it "I'll BE Back"

  • Services: Haircut, Hairstyling
Lauren Langley6 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I absolutely love his Salon! Chey did an amazing job on my hair and she is so knowledgeable and helpful with tips for my hair. Would definitely recommend this salon!

  • Price: $20–40
  • Services: Haircut, Service not listed
Response from the owner · a month ago

Thank you for the review Lauren 💕 we appreciate you and can’t wait to see you back in!

Dani Wilkerson2 reviewsTotal number of Google reviews Dani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hands down the best Salon around!

Response from the owner · a month ago

💕 🫶🏽

Josh Gordon7 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my first pedicure ever after going there for months for my haircuts. It was amazing, no more foot pain!

  • Price: $40–60
  • Services: Haircut, Pedicure
Response from the owner · 3 months ago

We appreciate you Josh!! And glad we could help 😁

Martha Roberts1 reviewTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wouldn’t go anywhere else! Fun friendly professional and listens! See you next time Dee 🙌

  • Services: Haircut
Silly Soli Nickerson6 reviewsTotal number of Google reviews Silly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my pedicure done by Christine and she is amazing! So detailed and kind!!! Had a shampoo and cut plus she blended my extensions. She was very kind gentle and professional. They are both on my monthly self care! Thanks Christine and chey!!!!

  • Price: $80–100
  • Services: Haircut, Hairstyling, Pedicure
Response from the owner · a month ago

Thank you Soli!!!

Brooke Chase (3dogsandadinosaur)4 reviewsTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I reached out to get some advice about my hair type and a cut and I was blown away. I learned so much about my type of hair and how I can do it in a way that is managable for me. Cheyenne was so kind and knowledgeable! I left feeling fabulous and better equipped to take care of my hair! I should have taken a photo before I stepped into the humidity and drove down the highway with the window down but it still looks SO CUTE even after that!

Response from the owner · a month ago

Thank you Brooke! 🫶🏽

Cassie CrewsLocal Guide · 89 reviewsTotal number of Google reviews Cassie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dee was amazing! Thank you for the great haircut!

  • Price: $40–60
  • Services: Haircut, Hairstyling
Baylie Hudson6 reviewsTotal number of Google reviews Baylie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had such a wonderful pedicure! Fully recommend 😘

  • Price: $40–60
  • Services: Pedicure
Response from the owner · a month ago

Thank you Bay!! 😉

The Salon on Google Maps →

Business details