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The Salon by Andrea

Hair salon · Granite City, IL · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%80+20.9Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 97 wedding hair stylistsPosition by Experts Score among all companies we track in this category. · better than 60%
4.9 ★★★★★ 76 Google reviews · 20 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$130typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

The Salon by Andrea at a glance

Google reviewers rate The Salon by Andrea 4.9 out of 5 based on 76 reviews, with the owner not replying to any. Clients frequently praise the stylist's punctuality, affordable pricing, and ability to translate specific vision references into suitable cuts and colors for various hair types. The atmosphere is described as relaxed and professional, though one low-star review criticized an uneven cut that required months to grow out.

  • Google rating: 4.9 out of 5 from 76 reviews (99% five-star).
  • Reviews on this page: 76 Google reviews (62 with written comments, 7 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 3, 2026.
  • Service: Wedding Hair Stylist serving Granite City, Illinois.

Data from Google, last updated October 26, 2026.

Score profile vs other wedding hair stylists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction91Reliability80Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 91 (median 89)Reliability: 80 (median 83)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
The Salon by AndreaWedding Hair Stylists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Salon by Andrea: 91/100 on this factor. Category median: 89.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Salon by Andrea: 80/100 on this factor. Category median: 83.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Salon by Andrea: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Salon by Andrea: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Salon by Andrea: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
–

Bar = this company · dark tick = category median.

Star ratings

76 Google reviews we collected

  • 5 stars7599%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 62 written reviews

  • Praise9199%
  • Complaints11%

Price

What customers reported paying

$130+28% vs typical wedding hair stylists

Middle half of what 11 customers paid ($55–$184) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results2628%
  • Staff & attitude2325%
  • Would recommend2224%
  • Honesty & trust1011%
  • Price & value89%
  • Communication33%

What customers talk about

We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I had an amazing experience at The Salon by Andrea!”
  • “She is knowledgeable, talented, and fun to be around.”
  • “If you’re looking for someone who truly cares about their clients and does incredible work, I highly recommend Andrea!”
  • “If you’re looking for a stylist who is talented, professional, and genuinely cares about her clients, Andrea is the one.”
  • “Super informative and gives a free consultation every visit!”
  • “She is fun, friendly, professional, and truly listened to what we wanted!”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired The Salon by Andrea for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I always look forward to my appointments with Andrea. She is knowledgeable, talented, and fun to be around. She listens carefully to what I want and consistently delivers the perfect cut and color. The salon atmosphere is equally wonderful—comforting, relaxed, and never overwhelming. I highly recommend her!

Paid $200+HaircutHair highlightingBalayage
Tomi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Andrea is amazing! I can always count on her knock it out of the park no matter what I ask her to do. I always feel amazing and beautiful when I leave her shop. Very friendly and calming atmosphere. I’m very hard to please and picky about my hair but I have never been disappointed leaving her shop. 1000% recommended!!!

Paid $140–160HairstylingHair highlightingHair coloring
Hector5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I moved to Illinois just over a year ago. I was introduced to Andrea from a friend. Now… I usually get a haircut from Andrea around every 4-5 weeks. I’ve never had any problems or complaints about the services I receive from Andrea. Does a great job. Price is great! Her availability is great, she’ll work with you.…

Paid $20–40HaircutHairstyling
Chaunte4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had an amazing experience at The Salon by Andrea! Andrea is the definition of professionalism—she takes her time, listens carefully, and truly understands what you want. Her creative hair cutting skills are unmatched, and she always brings your vision to life even better than you imagined. The atmosphere is warm,…

Customer photo from Chaunte's review
Paid $160–180PermsHaircutHairstyling
Allison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great, friendly, clean place! Been there several times and Andrea makes me feel beautiful every time. Very pleased and would recommend to anyone.

Paid $200+HaircutHairstylingHair coloring
Beloved3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've been going to Andrea for a few years now. She always does an amazing job with my hair and is very accommodating to my special needs. I highly recommend her for her talent!

Paid $40–60Haircut

Photos

Customer reviews

4.9 ★★★★★ 76 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Christina Sanchez7 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely love the entire team here! It’s wonderful to find a salon that can execute your vision while tailoring things specifically for you. It’s easy to grab screenshots of your “dream” hair style/color, but finding someone that can make it match your needs is rare. I’m constantly grabbing pictures of hair colors I love, but I also know I’m not good at maintaining appointments every 4 to 6 weeks. Both Andrea and Emily have been able to take my vision and execute it in a way that it works for me. I get the color I love without the obvious growth line that requires scheduled maintenance. I also love my haircuts here. I’m very particular about layering and I also have a tendency to request wild changes if I’m having a particularly difficult day/week/month. I love having a stylist that knows how to balance me out - meet me in the middle with trimming a few inches instead of chopping a foot. 😂 They are also great with kids. Andrea takes the time to get their opinion and involve them in the process. I have a neurodivergent preteen who can sometimes be hit or miss in the chair, and Andrea is always incredibly understanding. It’s not often you can find someone that will interact with them at their level, and I always feel that he’s safe in her chair. ❤️ 10/10 - highly recommend!

Kelly Saggio6 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrea was excellent, she talked me through my hair type, and what things would and wouldn’t work for my hair type and how I style. Loved my cut so much!

Danielle F8 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I always look forward to my appointments with Andrea. She is knowledgeable, talented, and fun to be around. She listens carefully to what I want and consistently delivers the perfect cut and color. The salon atmosphere is equally wonderful—comforting, relaxed, and never overwhelming. I highly recommend her!

  • Price: $200+
  • Services: Haircut, Hair highlighting, Balayage
Tomi White7 reviewsTotal number of Google reviews Tomi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrea is amazing! I can always count on her knock it out of the park no matter what I ask her to do. I always feel amazing and beautiful when I leave her shop. Very friendly and calming atmosphere. I’m very hard to please and picky about my hair but I have never been disappointed leaving her shop. 1000% recommended!!!

  • Price: $140–160
  • Services: Hairstyling, Hair highlighting, Hair coloring
Hector T5 reviewsTotal number of Google reviews Hector has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I moved to Illinois just over a year ago. I was introduced to Andrea from a friend. Now… I usually get a haircut from Andrea around every 4-5 weeks. I’ve never had any problems or complaints about the services I receive from Andrea. Does a great job. Price is great! Her availability is great, she’ll work with you. I’m so glad I found her. Very caring. Hard to find a trait like that anymore. 10 stars if I could!

  • Price: $20–40
  • Services: Haircut, Hairstyling
Chaunte Johnson4 reviewsTotal number of Google reviews Chaunte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an amazing experience at The Salon by Andrea! Andrea is the definition of professionalism—she takes her time, listens carefully, and truly understands what you want. Her creative hair cutting skills are unmatched, and she always brings your vision to life even better than you imagined. The atmosphere is warm, friendly, and so welcoming. From the moment you walk in, you feel comfortable and cared for. On top of that, the conversation is always uplifting and positive—it’s more than just a hair appointment, it’s a whole experience! Her new full-service salon is absolutely beautiful—clean, modern, and designed with such attention to detail. If you’re looking for a stylist who is talented, professional, and genuinely cares about her clients, Andrea is the one. Highly recommend!

  • Price: $160–180
  • Services: Perms, Haircut, Hairstyling, Hair coloring
Elizabeth Rhyne2 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrea always goes the extra mile to make appointments work for both my schedule and hers! Excellent customer service and I appreciate her personality and talent!! I always leave feeling so beautiful! :)

  • Services: Haircut, Hair highlighting
Neuro Restorative1 reviewTotal number of Google reviews Neuro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrea has been my hairdresser for many years. Always professional and always successful with my styles. She is the best.

Allison Gaubatz4 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great, friendly, clean place! Been there several times and Andrea makes me feel beautiful every time. Very pleased and would recommend to anyone.

  • Price: $200+
  • Services: Haircut, Hairstyling, Hair coloring
Beloved One3 reviewsTotal number of Google reviews Beloved has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been going to Andrea for a few years now. She always does an amazing job with my hair and is very accommodating to my special needs. I highly recommend her for her talent!

  • Price: $40–60
  • Services: Haircut

The Salon by Andrea on Google Maps →

Business details

  • Address: 502 W State St Ste 101, O'Fallon, IL 62269
  • Phone: (618) 407-5888
  • Service area: Granite City, IL