Experts Reviews · Company report
The Salon by Andrea logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%80+20.9Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

The Salon by Andrea

O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 97 wedding hair stylists · 4.9★ from 76 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Salon by Andrea is better than 91% of wedding hair stylists.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Salon by Andrea is better than 80% of wedding hair stylists.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Salon by Andrea is better than 99% of wedding hair stylists.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Salon by Andrea is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Salon by Andrea is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Salon by Andrea is better than —% of wedding hair stylists.–
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Reviews for your job

Customers hired The Salon by Andrea for 7 kinds of job.

The Salon by Andrea for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 50

All 19 Google reviews tagged “Hair coloring”

Tomi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Andrea is amazing! I can always count on her knock it out of the park no matter what I ask her to do. I always feel amazing and beautiful when I leave her shop. Very friendly and calming atmosphere. I’m very hard to please and picky about my hair but I have never been disappointed leaving her shop. 1000% recommended!!!

Paid $140–160HairstylingHair highlightingHair coloring
Chaunte4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had an amazing experience at The Salon by Andrea! Andrea is the definition of professionalism—she takes her time, listens carefully, and truly understands what you want. Her creative hair cutting skills are unmatched, and she always brings your vision to life even better than you imagined. The atmosphere is warm,…

Customer photo from Chaunte's review
Paid $160–180PermsHaircutHairstyling
Allison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great, friendly, clean place! Been there several times and Andrea makes me feel beautiful every time. Very pleased and would recommend to anyone.

Paid $200+HaircutHairstylingHair coloring
Vivien2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andrea colors my hair to perfection! She listens and applies what I want!

HairstylingHair highlightingHair coloring
Tania5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andrea is absolutely amazing! She always takes the time to listen to what I want and keeps it simple for me. Her attention to detail, skill, and friendly personality make every appointment such a great experience. If you’re looking for someone who truly cares about their clients and does incredible work, I highly recommend Andrea!

Bang trimHaircutHair coloring
Kristin16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andrea is awesome. She does a wonderful job on my cut and color. Highly recommend!

Paid $100–120HaircutHair coloring
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I’ve been going to Andrea for years. She is great with cutting, coloring and styling my naturally curly hair. She just finished getting me top notch ready for my 50th birthday celebration! Thank you Andrea!

Paid $120–140HaircutHairstylingCurly hair
MacieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Best stylist I know! She's been doing my hair for almost 15 years I think, and I don't trust anyone else!

Paid $180–200HairstylingHair coloring
brandi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrea will give you exactly what you ask for and more! Its always a wonderful. and fun experience with her! She doesn't make it feel like an appointment, its a self care day for a busy mom! Always affordable and such a great person!

Curly hairHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Miranda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love LOVE going to Andrea! She takes the time to really understand your hair goals and walks you through the process. I have been trying to embrace my curly hair for years and she has unlocked the secret! ❤️❤️ I cant wait for my next visit!

Hair coloringHairstylingHaircut+ Professionalism
Kassandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great place to go for hair ! Owner is very sweet and fun to talk to, she always does an amazing job with my hair too (and is incredibly patient.) 10/10 ⭐️⭐️⭐️

BalayageHair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
Kimmle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrea is phenomenal! She takes the time to listen to you and understand exactly what look you are going for. She never makes you feel rushed or that you are taking too much of her time. Always highly satisfied with how my hair turns out!

Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best experience! Love everything about it. Andrea takes her time with you, listens to you and makes suggestions best suited to you. Had been going somewhere else for 20+ years and not sorry that I switched!

Hair coloringHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrea, does wonderful job coloring and straightening my curls! I only trust her with my head!

Body waxingHair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrea is attentive to my teenaged son, my tween daughter, and my requests! She had us feeling fresh and new after our cuts and colors! She is fun, friendly, professional, and truly listened to what we wanted!! I hav already scheduled out next visit and can’t wait! Thank you for a job(s) well done!

Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Andrea is outstanding, and very professional!

Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Cassie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrea took the time to really talk to me and understand what I wanted. She was very professional and my hair turned out amazing. I would definitely recommend.

Hair coloring+ Cleanliness+ Quality+ Professionalism
KonyaLocal Guide · 153 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Customer photo from Konya's reviewCustomer photo from Konya's review
Paid $80–100HairstylingHair coloringService not listed
Katie6 years ago★★★★★

Rating only, no written review.

Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality

Price

$130+28% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring19$124–$323
Haircut18$43–$79
Hairstyling18$48–$116
Hair highlighting9$173–$371
Balayage2$246–$426
Curly hair2$60–$169
Body waxing2—

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