Analyzing 8,193,0668.2M ReviewsFor 23,21623.2K Experts

Experts Reviews · Company report
The Salon by Andrea logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%80+20.9Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

The Salon by Andrea

O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 97 wedding hair stylists · 4.9★ from 76 Google reviews

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Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Salon by Andrea is better than 91% of wedding hair stylists.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Salon by Andrea is better than 80% of wedding hair stylists.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Salon by Andrea is better than 99% of wedding hair stylists.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Salon by Andrea is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Salon by Andrea is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Salon by Andrea is better than —% of wedding hair stylists.–
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Reviews for your job

Customers hired The Salon by Andrea for 7 kinds of job.

The Salon by Andrea for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$173–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 38

All 9 Google reviews tagged “Hair highlighting”

Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I always look forward to my appointments with Andrea. She is knowledgeable, talented, and fun to be around. She listens carefully to what I want and consistently delivers the perfect cut and color. The salon atmosphere is equally wonderful—comforting, relaxed, and never overwhelming. I highly recommend her!

Paid $200+HaircutHair highlightingBalayage
Tomi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Andrea is amazing! I can always count on her knock it out of the park no matter what I ask her to do. I always feel amazing and beautiful when I leave her shop. Very friendly and calming atmosphere. I’m very hard to please and picky about my hair but I have never been disappointed leaving her shop. 1000% recommended!!!

Paid $140–160HairstylingHair highlightingHair coloring
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andrea always goes the extra mile to make appointments work for both my schedule and hers! Excellent customer service and I appreciate her personality and talent!! I always leave feeling so beautiful! :)

HaircutHair highlighting
Vivien2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andrea colors my hair to perfection! She listens and applies what I want!

HairstylingHair highlightingHair coloring
Miranda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love LOVE going to Andrea! She takes the time to really understand your hair goals and walks you through the process. I have been trying to embrace my curly hair for years and she has unlocked the secret! ❤️❤️ I cant wait for my next visit!

Hair coloringHairstylingHaircut+ Professionalism
Hollywood1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is great, Andrea is awesome, she always does a great job on my hair. Always clean & professional. would recommend to everyone!!

Body waxingHaircutHair highlighting+ Punctuality+ Cleanliness+ Quality
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrea does amazing work and always takes the time to get to know her clients and what they want!

HaircutHair highlighting+ Cleanliness+ Professionalism
KarenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HaircutHair highlighting
Dana5 years ago★★★★★

Rating only, no written review.

HairstylingHaircutHair highlighting+ Punctuality+ Cleanliness+ Professionalism

Price

$130+28% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring19$124–$323
Haircut18$43–$79
Hairstyling18$48–$116
Hair highlighting9$173–$371
Balayage2$246–$426
Curly hair2$60–$169
Body waxing2—

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