Assisted living facility · Sheboygan, WI · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 50%73+36.5Reliability 21%65+13.9Momentum 11%87+9.9Track record 10%13+1.3Accountability 7%13+0.9Experts Score= 63Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 20 assisted living facilitiesiPosition by Experts Score among all companies we track in this category. · better than 37%
4.5★★★★★17 Google reviews · 24 photos
76%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of reviews from the last 24 months that gave 1 or 2 stars.
Reviewers describe the facility as clean and spacious, noting that staff members are attentive to residents' needs and maintain open communication. Positive feedback highlights the compassionate care provided and the variety of activities available for entertainment. However, several low-star reviews criticize insufficient staffing levels, which leads to long wait times for assistance and limited resident interaction.
Google rating: 4.5 out of 5 from 17 reviews (76% five-star).
Reviews on this page: 17 Google reviews (10 with written comments).
Owner responses: the business replied to 24% of reviews.
Most recent review: June 23, 2026.
Service: Assisted Living Facility serving Sheboygan, Wisconsin.
Data from Google, last updated October 27, 2026.
Score profile vs other assisted living facilities
Percentile per factor (100 = best)iPercentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: accountability.
This companyAssisted Living Facilities median0 = centre, 100 = best
SatisfactioniSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.The Shores of Sheboygan Senior Living is better than 73% of assisted living facilities. Category median: 74.B
73
ReliabilityiReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.The Shores of Sheboygan Senior Living is better than 65% of assisted living facilities. Category median: 76.B
65
Craft & serviceiCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Not enough reviews for this factor yet.–
–
ValueiValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Not enough reviews for this factor yet. Category median: 50.–
–
MomentumiMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Shores of Sheboygan Senior Living is better than 87% of assisted living facilities. Category median: 50.A
87
Track recordiTrack record · 7% of the scoreReview volume and years with reviews.The Shores of Sheboygan Senior Living is better than 13% of assisted living facilities. Category median: 51.F
13
AccountabilityiAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Shores of Sheboygan Senior Living is better than 13% of assisted living facilities. Category median: 48.F
13
Bar = this company · dark tick = category median.
Star ratings
17 Google reviews we collected
4.5of 5
5 stars1376%
4 stars212%
3 stars00%
2 stars212%
1 star00%
Praise vs complaints
Phrases our text analysis found in 10 written reviews
100%praise
Praise8100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
4topics
Staff & attitude338%
Would recommend338%
Communication113%
Honesty & trust113%
What customers talk about
We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was compassionate, patient, and truly attentive to residents’ needs.”
“I’m very grateful for the care they provided and would recommend the Shores of Sheboygan to other families.”
“My Mom was treated with respect and kindness, and the staff would take time to explain things, offering comfort, or make sure small details are cared for.”
“The staff from Director of Marketing to the Maintenance Man and everyone in between is incredible, friendly, flexible and trustworthy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Kristi2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
A heartfelt thank you to the amazing staff at The Shores. You took such good care of my mom and our family this past year and we are so grateful. Thank you from the bottom of our hearts. You truly are angels.
🙏💕
Kelly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
My experience with Shores of Sheboygan was excellent. The staff was compassionate, patient, and truly attentive to residents’ needs.
My Mom was treated with respect and kindness, and the staff would take time to explain things, offering comfort, or make sure small details are cared for.
The facility is warm and…
BruceLocal Guide · 1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Just fine ,never much inter reaction
But my mom,is doing good,considering ,her contion.
Michelle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I can’t speak highly enough about the care my loved one receives at The Shores of Sheboygan. They are willing to go above and beyond to help and support the quality of life. The staff from Director of Marketing to the Maintenance Man and everyone in between is incredible, friendly, flexible and trustworthy.
Alison7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
The staff that I've worked with are incredible. In a "short staffed in healthcare" era, they do the best that they can with the resources they're given. After over two months in the hospital, Jenny at Shores of Sheboygan was the first person to say "we'll take care of your mom". They listen to my mom's concerns,…
HeatherLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I had visited this facility, It is a very clean and pleasant atmosphere. The rooms are spacious, the bathrooms are large and easy to move a wheel chair around, lipless private showers, plenty of staff to answer questions. I highly recommend!
A heartfelt thank you to the amazing staff at The Shores. You took such good care of my mom and our family this past year and we are so grateful. Thank you from the bottom of our hearts. You truly are angels.
🙏💕
Response from the owner · Edited 4 months ago
We appreciate your kind words, Kristi, and are thrilled to receive your positive feedback. Thank you!
Kelly1 reviewiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
My experience with Shores of Sheboygan was excellent. The staff was compassionate, patient, and truly attentive to residents’ needs.
My Mom was treated with respect and kindness, and the staff would take time to explain things, offering comfort, or make sure small details are cared for.
The facility is warm and welcoming with lots of activities to keep the residents entertained.
Communication with the staff was clear and reassuring, and I always felt confident that my Mom was safe and happy there.
I’m very grateful for the care they provided and would recommend the Shores of Sheboygan to other families.
Response from the owner · 11 months ago
Thank you for your kind words and support, Kelly. We appreciate your feedback!
Bruce BeringerLocal Guide · 1 reviewiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Just fine ,never much inter reaction
But my mom,is doing good,considering ,her contion.
Response from the owner · 2 years ago
We're glad to hear that your mom is doing well at The Shores of Sheboygan Senior Living. Thank you for sharing your feedback with us. If you have any concerns or questions, please don't hesitate to reach out to us at (920) 457-4000.
Michelle Braatz4 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
I can’t speak highly enough about the care my loved one receives at The Shores of Sheboygan. They are willing to go above and beyond to help and support the quality of life. The staff from Director of Marketing to the Maintenance Man and everyone in between is incredible, friendly, flexible and trustworthy.
Alison Shafer7 reviewsiTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
The staff that I've worked with are incredible. In a "short staffed in healthcare" era, they do the best that they can with the resources they're given. After over two months in the hospital, Jenny at Shores of Sheboygan was the first person to say "we'll take care of your mom". They listen to my mom's concerns, and mine, and truly have my mom's best interest in mind. I highly recommend The Shores of Sheboygan.
Heather CrabtreeLocal Guide · 16 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
I had visited this facility, It is a very clean and pleasant atmosphere. The rooms are spacious, the bathrooms are large and easy to move a wheel chair around, lipless private showers, plenty of staff to answer questions. I highly recommend!
Serenity UbelhorLocal Guide · 20 reviewsiTotal number of Google reviews Serenity has written across all businesses on Google Maps, not just this one.
