LAWN CARE SERVICES · HARTFORD, CT
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%90+13.5Craft & service 20%48+9.6Value 10%44+4.4Momentum 8%71+5.7Track record 7%33+2.3Accountability 5%71+3.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%90+13.5Craft & service 20%48+9.6Value 10%44+4.4Momentum 8%71+5.7Track record 7%33+2.3Accountability 5%71+3.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREThe Shrub Guys
Better than 77% of lawn care services · #6 of 26
4.9★75 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Shrub Guys for gardening services
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Gardening services”
Victoria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Kris's greatest asset is honoring his word. I have a mature lawn and it needed some care after the winter we experienced. Having new mulch installed around my property was the added boost it needed. From weeding before the mulch was done made the difference. Next month Kris will be back to trim my hedges which will…
Gardening services+ Responsiveness+ Punctuality+ Quality
vs category
Blue = The, grey = lawn care services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%90+13.5Craft & service 20%48+9.6Value 10%44+4.4Momentum 8%71+5.7Track record 7%33+2.3Accountability 5%71+3.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
71
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
90
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
48
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
44
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
71
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
33
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+10 / −0
Professionalism
+11 / −0
Responsiveness
+10 / −0
Punctuality
+8 / −0
Value
+9 / −0
