LAWN CARE SERVICES · HARTFORD, CT
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%90+13.5Craft & service 20%48+9.6Value 10%44+4.4Momentum 8%71+5.7Track record 7%33+2.3Accountability 5%71+3.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%90+13.5Craft & service 20%48+9.6Value 10%44+4.4Momentum 8%71+5.7Track record 7%33+2.3Accountability 5%71+3.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREThe Shrub Guys
Better than 77% of lawn care services · #6 of 26
4.9★75 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Shrub Guys for landscaping maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscaping maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 10
All 3 Google reviews tagged “Landscaping maintenance”
marianneLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Kris did a fantastic job adding paving blocks to our gardens, adding mulch and addressing a weed problem out of control. The yard looks great now. I'd encourage others to give Kris a call. He is responsive, attentive and professional. He will do the extra to get the job done.
Landscaping maintenance+ Responsiveness
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I've been doing business with the shrub guys for years. The owner is professional and responsive. My yard and mulch beds are kept in pristine condition all year thanks to the attention to detail and reliability of the shrub guys. I highly recommend this business!!!
Landscaping maintenanceLawn careLawn landscaping+ Responsiveness+ Punctuality+ Quality
CaitlinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Garden designLandscape installationsLandscaping maintenance+ Responsiveness+ Punctuality+ Quality
vs category
Blue = The, grey = lawn care services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%90+13.5Craft & service 20%48+9.6Value 10%44+4.4Momentum 8%71+5.7Track record 7%33+2.3Accountability 5%71+3.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
71
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
90
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
48
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
44
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
71
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
33
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+10 / −0
Professionalism
+11 / −0
Responsiveness
+10 / −0
Punctuality
+8 / −0
Value
+9 / −0
