Analyzing 5,408,2915.4M ReviewsFor 14,54914.5K Experts

Experts Reviews · Company report
The Shrub Guys logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%90+13.5Craft & service 20%48+9.6Value 10%44+4.4Momentum 8%71+5.7Track record 7%33+2.3Accountability 5%71+3.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

The Shrub Guys

Hartford, CT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 26 lawn care services · 4.9★ from 75 Google reviews

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Report card

Percentile vs other lawn care services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Shrub Guys is better than 71% of lawn care services.B
71
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Shrub Guys is better than 90% of lawn care services.A
90
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Shrub Guys is better than 48% of lawn care services.C
48
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Shrub Guys is better than 44% of lawn care services.C
44
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Shrub Guys is better than 71% of lawn care services.B
71
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Shrub Guys is better than 33% of lawn care services.D
33
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Shrub Guys is better than 71% of lawn care services.B
71

Reviews for your job

Customers hired The Shrub Guys for 6 kinds of job.

The Shrub Guys for landscaping maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscaping maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 10

All 3 Google reviews tagged “Landscaping maintenance”

marianneLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kris did a fantastic job adding paving blocks to our gardens, adding mulch and addressing a weed problem out of control. The yard looks great now. I'd encourage others to give Kris a call. He is responsive, attentive and professional. He will do the extra to get the job done.

Landscaping maintenance+ Responsiveness
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been doing business with the shrub guys for years. The owner is professional and responsive. My yard and mulch beds are kept in pristine condition all year thanks to the attention to detail and reliability of the shrub guys. I highly recommend this business!!!

Landscaping maintenanceLawn careLawn landscaping+ Responsiveness+ Punctuality+ Quality
CaitlinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Garden designLandscape installationsLandscaping maintenance+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations3—
Landscaping maintenance3—
Groundskeeping2—
Tree landscaping2—
Lawn care2—
Lawn landscaping2—

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