Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
The Shrub Guys logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%90+13.5Craft & service 20%48+9.6Value 10%44+4.4Momentum 8%71+5.7Track record 7%33+2.3Accountability 5%71+3.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

The Shrub Guys

Hartford, CT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 26 lawn care services · 4.9★ from 75 Google reviews

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Report card

Percentile vs other lawn care services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Shrub Guys is better than 71% of lawn care services.B
71
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Shrub Guys is better than 90% of lawn care services.A
90
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Shrub Guys is better than 48% of lawn care services.C
48
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Shrub Guys is better than 44% of lawn care services.C
44
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Shrub Guys is better than 71% of lawn care services.B
71
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Shrub Guys is better than 33% of lawn care services.D
33
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Shrub Guys is better than 71% of lawn care services.B
71

Reviews for your job

Customers hired The Shrub Guys for 6 kinds of job.

Recent reviews

Mike12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very efficient and customer-friendly business. They keep on schedule and communicate if any changes are necessary. Alexis provides great customer service.

AnthonyLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Five weeks ago I was notified by my Lawn Care company that I have been using for four years that they were unable to be my company due to the owner having a medical issue. I was very pleased with my previous company. I was referred to The Shrub Guys and I couldn’t be happier. The service has been outstanding, the…

Bailey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kris does a great job. He is dependable, shows up when he says he will, and always leaves the yard looking neat and professional. His prices are fair, and he pays attention to the details. I would definitely recommend Kris to anyone looking for reliable lawn care service.

Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kris and The shrub guys did a fantastic job trimming our shrubs, trees weeding and mulching. Everything went from a spring time mess to sharp and clean. Thank you to Kris for working through the May 90+ degree weather and rain. I look forward to using your services again. 5 stars

Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kris and Alexis are absolutely great to work with. We had some arborvitae installed and their knowledge, follow up and also constant availability has been outstanding. We highly recommend them!

michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I came to these guys frustrated with my old lawn service. The work was great but they would delay lawn care and my lawn looked a mess half the season. From the beginning, Alexis was courteous , patient, and attentive with scheduling. The lawn person (can’t remember his name!) was great and so far they’ve arrived on…

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations3—
Landscaping maintenance3—
Groundskeeping2—
Tree landscaping2—
Lawn care2—
Lawn landscaping2—

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