Criminal justice attorney · Waukesha, WI · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%60+38.1Reliability 28%34+9.6Replies to reviews 8%72+5.9Momentum penalty58−4.2Experts Score= 49Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#71 of 74 DUI lawyersiPosition by Experts Score among all companies we track in this category. · better than 4%
4.6★★★★★53 Google reviews · 10 photos
91%five-star reviews
4.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Singleton Law Firm 4.6 out of 5 based on 53 reviews, with the owner responding to 92% of comments. Clients frequently praise the firm for clear communication, prompt responsiveness, and successful criminal defense outcomes, often noting flexible payment plans and flat fees. However, some low-star reviews criticize a lack of communication, late court appearances, and alleged mishandling of evidence or incorrect legal information.
Google rating: 4.6 out of 5 from 53 reviews (91% five-star).
Reviews on this page: 53 Google reviews (46 with written comments).
Owner responses: the business replied to 92% of reviews.
Most recent review: September 4, 2026.
Service: DUI Lawyer serving Waukesha, Wisconsin.
Data from Google, last updated November 1, 2026.
Score profile vs other DUI lawyers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: reliability.
The Singleton Law Firm, LLCDUI Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Singleton Law Firm, LLC: 60/100 on this factor. Category median: 91.B
60
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Singleton Law Firm, LLC: 34/100 on this factor. Category median: 87.D
34
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Singleton Law Firm, LLC: 58/100 on this factor. Category median: 100.C
58
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Singleton Law Firm, LLC: 72/100 on this factor. Category median: 70.B
72
Bar = this company · dark tick = category median.
Star ratings
53 Google reviews we collected
4.6of 5
5 stars4891%
4 stars00%
3 stars00%
2 stars00%
1 star59%
Praise vs complaints
Phrases our text analysis found in 46 written reviews
84%praise
Praise6184%
Complaints1216%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2027%
Quality & results1318%
Staff & attitude1216%
Honesty & trust811%
Speed & response710%
Communication710%
Price & value68%
What customers talk about
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would highly recommend this law firm to prospective clients.”
“Poor service obviously would not recommend”
“Justin did a great job and got all my criminal charges completely dismissed.”
“He was unprepared and sloppy.”
“Was very patient on that as I was sporadic on payments.”
“Attorney Singleton was more than fair, always upfront and honest with me and at every hearing concerning my case.”
“Singleton’s office for a civil case and I heard back the same day.”
“…ton, did not communicate with me the entire time between court dates, showed up late, and recited incorrect information to the judge and made us both…”
“Did a great job for me explaining the process, answering any questions I had, and always texted me or called me back asap”
“The Singleton Law Firm has always been fair, affordable, and has mounted several defenses that has been successful in proving the truth and protecting…”
People customers mention
Justin9 reviews
Thomas3 reviews
James3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Rryan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
Before hiring Singleton to file my appeal that he forfeited by lying to me about filing it, he was originally hired to for my Sentencing Hearing. He STOLE my favorable evidence (DOC gave me a document of my ex claiming she deserved $20K+ in restitution due to a frivolous PTSD claim) I gave him my only copy of in…
RRobbie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Justin did a great job and got all my criminal charges completely dismissed. What a win!!!!
RRenner1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Good attorney, had to pay more because I missed court date and that’s okay. He worked with me in terms of a payment plan. Was very patient on that as I was sporadic on payments. But big ups to him, not rude just straight forward and blunt. Don’t want to put my name out there but I was your client for retail theft with Marshall’s. Thank you.
MMoveracks1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
MR.Singleton put in that work for me, He is very good at breaking the case down to each individual charge ,and hawks down answer's to get them dropped one by one
BBri2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Justin was a great lawyer, he got my case dismissed after only being on the case three months . I Fought the case for two years with a different lawyer, hired him and he did everything he could. I’m very grateful for him.
AAlexanderLocal Guide · 67 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Outstanding performance, responsiveness, and attention to detail from the Singleton Law Firm.
I contacted Mr. Singleton’s office for a civil case and I heard back the same day. They provided me a detailed cost breakdown, clearly presented alternate courses of action, and immediate processing. I was offered multiple…
Before hiring Singleton to file my appeal that he forfeited by lying to me about filing it, he was originally hired to for my Sentencing Hearing. He STOLE my favorable evidence (DOC gave me a document of my ex claiming she deserved $20K+ in restitution due to a frivolous PTSD claim) I gave him my only copy of in jail and the DOC&courts would not reproduce it.
Trust your life to this guy at your own risk...the OLR,BAR,lawsuits won't hold this guy responsible for any documented promises he makes you
R
Robbie Rouse1 reviewiTotal number of Google reviews Robbie has written across all businesses on Google Maps, not just this one.
Good attorney, had to pay more because I missed court date and that’s okay. He worked with me in terms of a payment plan. Was very patient on that as I was sporadic on payments. But big ups to him, not rude just straight forward and blunt. Don’t want to put my name out there but I was your client for retail theft with Marshall’s. Thank you.
Response from the owner · 9 months ago
Thank you for your kind review!
M
Moveracks1 reviewiTotal number of Google reviews Moveracks has written across all businesses on Google Maps, not just this one.
MR.Singleton put in that work for me, He is very good at breaking the case down to each individual charge ,and hawks down answer's to get them dropped one by one
Response from the owner · 11 months ago
We are very thankful for this kind review!
B
Bri Riley2 reviewsiTotal number of Google reviews Bri has written across all businesses on Google Maps, not just this one.
Justin was a great lawyer, he got my case dismissed after only being on the case three months . I Fought the case for two years with a different lawyer, hired him and he did everything he could. I’m very grateful for him.
Response from the owner · a year ago
We are so happy we could help!
A
Alexander HarrisLocal Guide · 67 reviewsiTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Outstanding performance, responsiveness, and attention to detail from the Singleton Law Firm.
I contacted Mr. Singleton’s office for a civil case and I heard back the same day. They provided me a detailed cost breakdown, clearly presented alternate courses of action, and immediate processing. I was offered multiple options for document processing including written and electronic methods.
Mr. Singleton’s careful and individualized evaluation of the case resulted in a successful outcome. I would highly recommend this law firm to prospective clients.
Response from the owner · a year ago
Thank you for the kind review and for trusting us with your important matter.
B
Bret TLLocal Guide · 18 reviewsiTotal number of Google reviews Bret has written across all businesses on Google Maps, not just this one.
Justin was a great help to me! Helped me through a tough situation and was always straight forward with me. Appreciate his help and will definitely recommend him to anyone in the area.
Response from the owner · a year ago
Thank you!
T
Tiger Wash1 reviewiTotal number of Google reviews Tiger has written across all businesses on Google Maps, not just this one.
Attorney Singleton was more than fair, always upfront and honest with me and at every hearing concerning my case. I would highly recommend him if you need a good lawyer!
Response from the owner · a year ago
We appreciate you trusting us with your important matter!
M
Mitch dorn2 reviewsiTotal number of Google reviews Mitch has written across all businesses on Google Maps, not just this one.
Working with Justin Singleton made me feel safe and less anxious about my case. Not only is he extremely smart but he is a pleasure to talk to and we always got a good laugh in. I am confident things worked out in my favor due to Justin and I am very satisfied with the overall results of my case.
