iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 55%
5.0★★★★★244 Google reviews · 23 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Skin Clinic Med Spa five stars based on 244 reviews, highlighting staff friendliness, thorough communication, and effective results for services including Botox, lip fillers, and laser hair removal. Customers frequently note punctual appointments, minimal wait times, and personalized care that addresses specific skin concerns. One low-star review cited a lack of visible results after a Botox treatment, while another reported receiving an unauthorized text message regarding a scheduled appointment and potential cancellation fee.
Google rating: 5.0 out of 5 from 244 reviews (99% five-star).
Reviews on this page: 244 Google reviews (193 with written comments, 5 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 24, 2026.
Service: Medical Spa serving Jurupa Valley, California.
Data from Google, last updated October 26, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
THE SKIN CLINIC MED SPAMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.THE SKIN CLINIC MED SPA: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.THE SKIN CLINIC MED SPA: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.THE SKIN CLINIC MED SPA: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.THE SKIN CLINIC MED SPA: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.THE SKIN CLINIC MED SPA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.THE SKIN CLINIC MED SPA: 74/100 on this factor. Category median: 81.B
74
Bar = this company · dark tick = category median.
Star ratings
244 Google reviews we collected
5.0of 5
5 stars24199%
4 stars00%
3 stars10%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 193 written reviews
97%praise
Praise25797%
Complaints73%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1749%
Reasonable1851%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11042%
Quality & results4818%
Would recommend4417%
Honesty & trust228%
Communication218%
Price & value114%
Speed & response83%
What customers talk about
We read 193 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve bringing my daughter here for the last four months, the staff is always nice.”
“I went in for a two-week Dysport follow-up, and Jessica Bokhari did a fantastic job!”
“I love this place, the staff is wonderful, and I am definitely recommending The Skin Clinic Med Spa to everyone I know.”
“If you're considering dysport, I can't recommend Brianna enough.”
“The space is beautiful, clean, and relaxing, and you can tell they genuinely care about their clients and the quality of their work.”
“She was highly attentive and answered all my questions thoroughly.”
“The prices are reasonable and they have amazing specials for their patients to show appreciation.”
“The spa staff is so friendly and the process was quick and easy!”
People customers mention
Jessica33 reviews
Botox18 reviews
Kelsey14 reviews
Shauna11 reviews
Breanna8 reviews
Brown6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired THE SKIN CLINIC MED SPA for 1 kind of job. Pick one to see what they paid and said.
Amazing! The service was supreme, and the treatments are really addressing my concerns. If you need solutions they will work to customize what you desire.
David3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
This place is awesome. I’ve bringing my daughter here for the last four months, the staff is always nice. They’ve been always very supportive going out of their way to do extra little things and they don’t even charge me for it. I highly recommend this place to everyone
Brenda1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I went in for a two-week Dysport follow-up, and Jessica Bokhari did a fantastic job! She was highly attentive and answered all my questions thoroughly. I love this place, the staff is wonderful, and I am definitely recommending The Skin Clinic Med Spa to everyone I know.
Great priceSkin treatments
Chellina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I recently had the pleasure of getting dysport with Brianna, and I couldn’t be happier with the results! From the moment I walked in, Brianna made me feel at ease with her warm, welcoming demeanor and thorough knowledge. She took the time to understand my goals and explained the entire process clearly, answering all…
Cosette2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mi clínica favorita llevo 6 años con ellos
💯 recomendada
Tdas las chicas espectaculares en el trato, y en el seguimiento con los clientes.
Gracias a mi clínica estoy más bella!!!🤩🙈🤣🤣✨✨✨🙏🏻
De 10 le damos 10000
Gracias chicas
Joshua10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Had a great experience at this med spa. Staff was knowledgeable about products and after care. Friendly positive vibes all around from the back to the front of the office
Amazing! The service was supreme, and the treatments are really addressing my concerns. If you need solutions they will work to customize what you desire.
Response from the owner · a day ago
Thank you so much, Amber! We are so thrilled that you are having a good experience. Thank you so much for sharing.
David Cabrera3 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
This place is awesome. I’ve bringing my daughter here for the last four months, the staff is always nice. They’ve been always very supportive going out of their way to do extra little things and they don’t even charge me for it. I highly recommend this place to everyone
Response from the owner · a month ago
Thank you so much, David! Your experience means everything to us, and we are truly grateful to you for sharing.
Brenda Nettles1 reviewiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
I went in for a two-week Dysport follow-up, and Jessica Bokhari did a fantastic job! She was highly attentive and answered all my questions thoroughly. I love this place, the staff is wonderful, and I am definitely recommending The Skin Clinic Med Spa to everyone I know.
Price assessment: Great price
Services: Skin treatments
Response from the owner · a week ago
Thank you so much for your wonderful review! 💕 We're thrilled to hear that you had such a great experience with Jessica during your Dysport follow-up. Our team takes pride in making sure every patient feels comfortable, informed, and cared for. We truly appreciate your kind words and your willingness to recommend Skin Clinic Med Spa to others. We look forward to seeing you again soon!
Chellina Beaudoin6 reviewsiTotal number of Google reviews Chellina has written across all businesses on Google Maps, not just this one.
I recently had the pleasure of getting dysport with Brianna, and I couldn’t be happier with the results! From the moment I walked in, Brianna made me feel at ease with her warm, welcoming demeanor and thorough knowledge. She took the time to understand my goals and explained the entire process clearly, answering all my questions with patience and expertise.
Briannas technique is flawless.I was amazed at how comfortable the procedure was and even more thrilled when I saw the results. My skin looks natural, refreshed, and more youthful, exactly the look I was hoping for! Her attention to detail and commitment to client satisfaction is truly unmatched.
If you're considering dysport, I can't recommend Brianna enough. She’s a true professional, and I can’t wait to return for my next session. Thank you, Brianna, for making me feel beautiful and confident!
Response from the owner · a year ago
We cannot thank you enough Chellina! We appreciate you so much and are so happy that you feel great about the services Jessica provides. We cannot wait to see you again!!
Cosette Cabezas2 reviewsiTotal number of Google reviews Cosette has written across all businesses on Google Maps, not just this one.
Mi clínica favorita llevo 6 años con ellos
💯 recomendada
Tdas las chicas espectaculares en el trato, y en el seguimiento con los clientes.
Gracias a mi clínica estoy más bella!!!🤩🙈🤣🤣✨✨✨🙏🏻
De 10 le damos 10000
Gracias chicas
Response from the owner · 2 weeks ago
Thank you Cosette for your review! We appreciate your feedback and look forward to seeing you back again in our practice soon.
Joshua Rodriguez10 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Had a great experience at this med spa. Staff was knowledgeable about products and after care. Friendly positive vibes all around from the back to the front of the office
Price assessment: Reasonable price
Services: Skin treatments
Response from the owner · 3 weeks ago
Thank you so much for your kind review! We’re so happy to hear you had a great experience with our team. We always want our patients to feel informed, comfortable, and well cared for from start to finish. We truly appreciate you choosing Skin Clinic MedSpa and look forward to seeing you again soon!
Brittani DelgadoLocal Guide · 20 reviewsiTotal number of Google reviews Brittani has written across all businesses on Google Maps, not just this one.
I had such a great experience at The Skin Clinic Med Spa! Everyone was incredibly welcoming, professional, and made me feel comfortable from the moment I walked in. They really took the time to listen to what I wanted, explain everything clearly, and make sure I felt confident and comfortable throughout the entire process.
I’m extremely happy with my results and really appreciated how knowledgeable, attentive, and kind the staff was. The space is beautiful, clean, and relaxing, and you can tell they genuinely care about their clients and the quality of their work. I will absolutely be coming back and would highly recommend them to anyone looking for a med spa they can trust! ❤️
Price assessment: Great price
Services: Skin treatments
Response from the owner · 3 weeks ago
Thank you so much for this amazing review! We’re so happy to hear that you felt welcomed, comfortable, and well cared for throughout your visit. Our team truly takes pride in listening to our patients, providing thorough education, and creating an experience where you can feel confident in your treatment and results. We’re thrilled that you’re loving your results and appreciate you trusting Skin Clinic MedSpa with your care. We can’t wait to welcome you back
Chris Valdez1 reviewiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I can finally look at my sister again! After 2 family holidays of confusing my sister with the homeless woman in front of stater bros, and my families dinner table for a soup kitchen, behold! One trip to this wonderful establishment would change everything! She now looks like Celine Dion in her prime! Fellas, if the sixers just aren't cutting it anymore and you are in a state of disarray this place is the perfect solution to a brighter future! This place works harder than the new guy on the job trying to running start a circle saw! We finally have my sister back in the family and I wouldn't have it any other way! Thank you to the ladies at The Skin Clinic for the amazing job well done! Fellas, book this for a loved one today!! 10/10 ⭐️⭐️⭐️⭐️⭐️
Price assessment: Great price
Services: Skin treatments, Service not listed
Response from the owner · 3 weeks ago
Your review truly made our day! We’re so happy to hear your sister had such a great experience with us. Thank you for the laughs, the kind words, and most importantly, for trusting our team!
kelsey woss9 reviewsiTotal number of Google reviews kelsey has written across all businesses on Google Maps, not just this one.
Every nurse has treated me and I love my results each time
Response from the owner · 3 weeks ago
Thank you so much! We’re so happy to hear that you’ve had wonderful experiences with each of our nurses and have loved your results every time. Our entire nursing team truly appreciates your trust and support!
Angie Cook5 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.