Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
The Southern Landscape Group logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%53+12.8Value 14%94+13.3Replies to reviews 7%70+4.9Craft & service penalty99−0.1Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

The Southern Landscape Group

Pinehurst, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 35 sprinkler system installation · 4.6★ from 57 Google reviews

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Report card

Percentile vs other sprinkler system installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Southern Landscape Group is better than 65% of sprinkler system installation.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Southern Landscape Group is better than 53% of sprinkler system installation.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Southern Landscape Group is better than 99% of sprinkler system installation.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Southern Landscape Group is better than 94% of sprinkler system installation.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Southern Landscape Group is better than 100% of sprinkler system installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Southern Landscape Group is better than 70% of sprinkler system installation.B
70

Reviews for your job

Customers hired The Southern Landscape Group for 8 kinds of job.

The Southern Landscape Group for landscape design construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape design construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 4 Google reviews tagged “Landscape design construction”

DeborahLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had an exceptional experience with The Southern Landscape Group. Jennifer reviewed the need in our yard, and made suggestions while we talked based on what I was looking for. When she shared a timeline, the company stuck to it and got everything done as promised. They even followed up with how to care for new…

Reasonable priceLandscape design constructionLandscape installationsCustom landscape design
Parker2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with SLG. Highly recommended them for residential landscaping projects.

Grading & reslopingHardscapingLandscape design+ Responsiveness+ Quality+ Professionalism
Mike14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Briefly, Miss R, Designer, was great to work with, designing our new patio. The construction folks and office staff - very competent, professional and pleasant. As w/ many businesses, Hispanics are prominent in their labor force. Certainly, that's NOT a negative, and in the case of the TSLG, their folks were…

Landscape design constructionLandscaping design+ Quality+ Professionalism
RebeccaLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Update 09/22/2022: They’ve just completed an amazing patio renovation for us. Kenny, John and Pedro and his team are great to work with. Great communication and attention to detail. Workmanship is excellent. I highly recommend for landscaping projects and maintenance This company is doing an excellent job…

Customer photo from Rebecca's reviewCustomer photo from Rebecca's reviewCustomer photo from Rebecca's reviewCustomer photo from Rebecca's review
HardscapingLandscape design constructionLandscape installations

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations5—
Landscape design construction4—
Hardscaping4—
Landscaping design4—
Yard drainage3—
Landscape design2—
Sod installation2—
Lawn care2—

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