iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%81+19.6Value 14%69+9.8Replies to reviews 7%92+6.5Craft & service penalty77−2.3Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#79 of 107 wedding hair stylistsiPosition by Experts Score among all companies we track in this category. · better than 26%
4.7★★★★★146 Google reviews · 23 photos
87%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
$181typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the salon 4.7 out of 5 based on 146 reviews, with the owner responding to 86 percent of them. Clients frequently praise the friendly atmosphere, convenient parking, and skilled hair services like coloring, cuts, and styling. Recurring themes include efficient communication and personalized attention during appointments. However, some low-star reviews criticize uneven haircuts, brassy color results, and unprofessional manicure or pedicure experiences, noting that service quality can be inconsistent.
Google rating: 4.7 out of 5 from 146 reviews (87% five-star).
Reviews on this page: 146 Google reviews (125 with written comments, 14 with photos).
Owner responses: the business replied to 86% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
This companyWedding Hair Stylists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Studio: an Elite Salon and Spa: 79/100 on this factor. Category median: 89.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Studio: an Elite Salon and Spa: 81/100 on this factor. Category median: 82.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Studio: an Elite Salon and Spa: 77/100 on this factor. Category median: 99.B
77
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Studio: an Elite Salon and Spa: 69/100 on this factor. Category median: 100.B
69
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Studio: an Elite Salon and Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Studio: an Elite Salon and Spa: 92/100 on this factor. Category median: 50.A
92
Bar = this company · dark tick = category median.
Star ratings
146 Google reviews we collected
4.7of 5
5 stars12787%
4 stars64%
3 stars43%
2 stars53%
1 star43%
Praise vs complaints
Phrases our text analysis found in 125 written reviews
92%praise
Praise14092%
Complaints138%
Price
What customers reported paying
$181+84% vs typical wedding hair stylists
Middle half of what 11 customers paid ($95–$194) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4932%
Quality & results3825%
Would recommend2818%
Price & value117%
Speed & response96%
Communication96%
Honesty & trust96%
What customers talk about
We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you want a cut, color or perm you'll really love- and not be nervous about maybe a new hair professional- Britinni is your gal!”
“She consistently does a great job and I always leave happy with the result.”
“No hand massage, no lotion, and poor job on cuticles.”
“Highly recommend her to anyone looking for quality work without the big salon hassle.”
“…been going there for about 2 years now and not only are their prices affordable, the staff is amazing!…”
“They over charged me I spent $900 on hair extensions and for them to put them in, absolutely terrible.”
“It feels personal, relaxed, and efficient every time.”
“She didn't remove my cuticles, left a bunch of dead skin that was supposed to go away and it took forever to paint the nails that ended up not the greatest.”
“Not only was she efficient, but communicated with me the whole time about my style preferences.”
“I wasn't sure but she's such an authentic gal I trusted her choices!”
People customers mention
Boise16 reviews
Brittni14 reviews
David5 reviews
Darla5 reviews
Tooba4 reviews
Skyler4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Studio: an Elite Salon and Spa for 8 kinds of job. Pick one to see what they paid and said.
KKcNmeLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I went to meet Brittini for color hi/lo lites and a perm. We decided to do highlights first and wait for the perm. She has the best eye for hi/lo lites! I wasn't sure but she's such an authentic gal I trusted her choices! That is not typically me with a new hairstylist! When she was done I was totally thrilled…
Paid $140–160Hairstyling
MMichael5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Brittni is fantastic. She is always accommodating with scheduling and makes the entire process easy and stress free. I really appreciate that it is not a large, hectic salon. It feels personal, relaxed, and efficient every time. She consistently does a great job and I always leave happy with the result. Highly…
Paid $20–40Haircut
Aajsa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
The atmosphere in this salon is absolutely amazing!! The love and passion that all the stylists have makes you feel confident before your service is even done. I highly recommend Tooba, the attention to detail and the transformations she does is beyond amazing. I always leave feeling absolutely beautiful!!
Paid $180–200HaircutBlowoutsHairstyling
KKimberlyLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Elite Salon has the best customer service and my stylist Brittany is so talented. I feel so take-care of every time I come here. I can’t say enough good things about the salon - and the location and parking are so convenient.
Paid $160–180HaircutManicure
MMargarita5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
The new location is incredibly cozy and serene! David, the manager, is exceptionally welcoming, and his team is truly outstanding. Brittni has been my trusted hairstylist for over a decade, and I have faithfully followed her to every because of her exceptional skills! They genuinely prioritize your satisfaction as a…
Paid $80–100HaircutManicureShampoo & conditioning
TTrinity4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I just got my hair done (cut and highlights) by Brittni, and she was phenomenal. She was very receptive to my hair needs as a client and worked with me to get the perfect summery bob! The customer service was great, and I definitely appreciated being met with a glass of water upon arrival during this crazy heat!
I went to meet Brittini for color hi/lo lites and a perm. We decided to do highlights first and wait for the perm. She has the best eye for hi/lo lites! I wasn't sure but she's such an authentic gal I trusted her choices! That is not typically me with a new hairstylist! When she was done I was totally thrilled with the hi and lo lights!! It really made my face shine and I've loved it for nearly 3 months now!!
Next is a perm and I'm really excited as I usually have perms so I can trim and grow my hair out longer- and it has the right texture it keeps the wave for a long time.
Looking forward to making my next appointment with Brittini for my perm❣️
If you want a cut, color or perm you'll really love- and not be nervous about maybe a new hair professional- Britinni is your gal!!!
Price: $140–160
Services: Hairstyling
M
Michael Mepham5 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Brittni is fantastic. She is always accommodating with scheduling and makes the entire process easy and stress free. I really appreciate that it is not a large, hectic salon. It feels personal, relaxed, and efficient every time. She consistently does a great job and I always leave happy with the result. Highly recommend her to anyone looking for quality work without the big salon hassle.
Price: $20–40
Services: Haircut
Atmosphere: Cozy
Maintenance: Pristine
Response from the owner · 8 months ago
Thank You so much for the kind words and we love having you as a guest
A
ajsa alic2 reviewsiTotal number of Google reviews ajsa has written across all businesses on Google Maps, not just this one.
The atmosphere in this salon is absolutely amazing!! The love and passion that all the stylists have makes you feel confident before your service is even done. I highly recommend Tooba, the attention to detail and the transformations she does is beyond amazing. I always leave feeling absolutely beautiful!!
Price: $180–200
Services: Haircut, Blowouts, Hairstyling
Response from the owner · 2 years ago
Thank you for the kind words and Tooba is amazing and loves having you as a guest
M
Moises Sotelo5 reviewsiTotal number of Google reviews Moises has written across all businesses on Google Maps, not just this one.
Get my haircut by Brittni. She does an amazing job, the owner David is super friendly and hospitable! Also the other two girls working there are super friendly! It’s nice being able to hang out on a nice comfy couch while waiting for my haircut!
Services: Haircut
C
Catherine Miles2 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Kira did such a beautiful job with taking care of my daughter for her BIG DAY! I can’t say enough how grateful I am of this Salon, David the owner and all the stylists that works there. I highly recommend their services especially with the latest trends…. TOP NOTCH!
Services: Manicure, Bridal services
Response from the owner · 2 years ago
Congratulations on the wedding and always being such an amazing guest
D
Delaney Leonard3 reviewsiTotal number of Google reviews Delaney has written across all businesses on Google Maps, not just this one.
I’ve been going to Brittni for years to get my hair done and I absolutely love her!! The service is amazing and they are so kind and hospitable! I 100% recommend!
Response from the owner · 2 years ago
You are such a great Guest Thank You so much!!!
K
Kimberly ToblerLocal Guide · 12 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Elite Salon has the best customer service and my stylist Brittany is so talented. I feel so take-care of every time I come here. I can’t say enough good things about the salon - and the location and parking are so convenient.
Price: $160–180
Services: Haircut, Manicure
Response from the owner · 2 years ago
You are such an amazing guest thank you!!!
M
Margarita Galarza5 reviewsiTotal number of Google reviews Margarita has written across all businesses on Google Maps, not just this one.
The new location is incredibly cozy and serene! David, the manager, is exceptionally welcoming, and his team is truly outstanding. Brittni has been my trusted hairstylist for over a decade, and I have faithfully followed her to every because of her exceptional skills! They genuinely prioritize your satisfaction as a customer and consistently deliver top-notch quality service for all your needs.
I just got my hair done (cut and highlights) by Brittni, and she was phenomenal. She was very receptive to my hair needs as a client and worked with me to get the perfect summery bob! The customer service was great, and I definitely appreciated being met with a glass of water upon arrival during this crazy heat!
Price: $180–200
Services: Haircut
J
JACQUELYNN ColwellLocal Guide · 200 reviewsiTotal number of Google reviews JACQUELYNN has written across all businesses on Google Maps, not just this one.
