very friendly staff, and exceptional customer service. Love supporting a business that cares about their customers

The Tailor's Wife
The Tailor's Wife at a glance
Customers frequently praise the shop for handling complex alterations like wedding dresses and formal wear, noting the staff's ability to accommodate last-minute requests with meticulous detail. Reviewers highlight the friendly, professional atmosphere and the quality of the work, often describing the team as talented and accommodating. The primary criticism centers on pricing, with one reviewer finding the cost for simple hems to be excessive despite acknowledging the staff's friendliness.
- Google rating: 4.8 out of 5 from 30 reviews (93% five-star).
- Reviews on this page: 30 Google reviews (21 with written comments, 5 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 15, 2026.
- Service: Clothing Alteration serving South Plainfield, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other clothing alterations
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
- 5 stars2893%
- 4 stars13%
- 3 stars00%
- 2 stars00%
- 1 star13%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
- Praise19100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results632%
- Staff & attitude632%
- Would recommend316%
- Honesty & trust211%
- Speed & response15%
- Price & value15%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a wonderful job in fulfilling requests on every details.”
“very friendly staff, and exceptional customer service.”
“Highly recommend for all alteration services :) Especially gowns and dresses!”
“I highly recommend Joanne and the rest of the team at the Tailor’s wife - they have my complete trust for any future alterations.”
“Great work, very fast and lovely people”
“Professional, kind and reasonable prices!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Tailor's Wife for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
very friendly staff, and exceptional customer service. Love supporting a business that cares about their customers
They have helped me out on several occasions! And have done some amazing work! I bought a dress for my daughter’s wedding! They basically reconstructed the dress! Which was so unique it had 3 Dimensional flowers on it! They really did an amazing job very talented people and a pleasure to work with!
I had List a considerable amount of weight and didn’t know if they were able to be altered! I brought in several pairs of dress slacks and 3 suits 2 sport coats ! Marco pined every garment and and I was amazed that everything fit like a glove! He truly is a talented man! I would ever go anywhere else for my…
Great people! I had such an easy time working with them to get my tailoring done. I will definitely go back when I need more.
As much as I would have loved to submit a good review because the friendliness of the staff, unfortunately paying $250 for 2 hems to be done on a dress completely ruined the experience for me. Each hem came out to be $125. The picture is added for reference. Charging people $125 per simple hem/alteration is outrageous.
Fashionable and friendly owner acceptable for walk ins and accommodating service. Nice job for my Jersey emblem.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Alterations | 5 | — |
| Waist adjustments | 3 | — |
| Women's clothing alterations | 2 | — |
| General repairs | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 30 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They have helped me out on several occasions! And have done some amazing work! I bought a dress for my daughter’s wedding! They basically reconstructed the dress! Which was so unique it had 3 Dimensional flowers on it! They really did an amazing job very talented people and a pleasure to work with!
I had List a considerable amount of weight and didn’t know if they were able to be altered! I brought in several pairs of dress slacks and 3 suits 2 sport coats ! Marco pined every garment and and I was amazed that everything fit like a glove! He truly is a talented man! I would ever go anywhere else for my alterations! They’re the best around! Professional, kind and reasonable prices! Thank you all for for incredible service and hospitality! Gerard Maddalena
Great people! I had such an easy time working with them to get my tailoring done. I will definitely go back when I need more.
As much as I would have loved to submit a good review because the friendliness of the staff, unfortunately paying $250 for 2 hems to be done on a dress completely ruined the experience for me. Each hem came out to be $125. The picture is added for reference. Charging people $125 per simple hem/alteration is outrageous.
Fashionable and friendly owner acceptable for walk ins and accommodating service. Nice job for my Jersey emblem.
Absolutely perfect experience, great service.
The entire staff but especially Marco deserve 7 stars. I called in a panic on a Friday before a black tie event on Saturday and they managed to adjust my tux pants (that I hadn't worn in >20 years 🤦♂️) perfectly. I've learned my lesson and won't be so last minute like this again, but huge thanks and respect for taking such good care of me. I'm a loyal customer forever.
They did a wonderful job in fulfilling requests on every details. I am very satisfied with their work.
I stopped in to get measurements for a suit for a friend’s wedding. The gentleman was extremely accommodating, friendly, and was a great help!
Business details
- Address: 457 Springfield Ave, Berkeley Heights, NJ 07922
- Phone: (908) 665-9000
- Service area: South Plainfield, NJ

