Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
Customers frequently praise the facility's clean, welcoming atmosphere and the staff's knowledge regarding services like facials, injectables, and laser treatments. Recurring themes highlight the team's attentiveness, custom treatment plans, and competitive pricing for memberships. However, several reviews criticize the business for poor communication regarding price changes, membership cancellations, and appointment policies, noting that billing discrepancies and unresponsive customer service caused frustration for some clients.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
879 Google reviews we collected
Phrases our text analysis found in 814 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 814 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The knowledge and expertise throughout the entire staff really stand out.”
“The treatment room has been amazing and a 10/10 experience for me.”
“I am so thankful that I found Casey and TTR online and I cannot recommend them enough!”
“They have done an excellent job and made an uncomfortable process easy.”
“Truly a terrible experience.”
“…he skin treatments, everyone knows their stuff and takes the time to explain things, answer questions, and make you feel comfortable and confident in…”
“The Treatment Room may present a polished, welcoming image online, but my experience has left me feeling ignored, undervalued, and disrespected.”
“When it comes to my face, I’m particular about who I trust, and this team has earned that trust completely.”
“…0 professional experience there would never go back to that Horrible scam of ppl…”
“I was a bit nervous about switching places, but from the moment I walked in, I immediately felt welcomed and comfortable.”
“My card was still charged $50 for a no show.”
“The membership is totally worth it, particularly for larger areas (like legs).”
“As a new customer, I felt completely misled about both the treatment and the pricing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired The Treatment Room for 8 kinds of job. Pick one to see what they paid and said.
I can only speak about the Laser Hair Removal treatment. They have done an excellent job and made an uncomfortable process easy. The membership is totally worth it, particularly for larger areas (like legs).
The treatment room has been amazing and a 10/10 experience for me. The building is clean and beautiful. Everyone who works there is very kind. The injectors take their time with their clients and customize the perfect plan for them!
Kaitlyn was amazing and the IV was exactly what I needed on the week between two busy travel weeks.
Skye is absolutely amazing as an injector! She takes the time to listen to what you want, makes you feel comfortable, and truly cares about helping you achieve your desired results. She has such a great eye for detail and artistry, and you can tell she is passionate about what she does. Her attention to detail and…
I recently came in for a lip flip service. This was my very first lip flip and i’m so incredibly impressed and happy about my results. Skye was who did my treatment and she was so incredibly kind and knowledgeable. She answered all my questions and really helped me feel comfortable! I will definitely be coming back for all future services!!
Kaitlyn is a phenomenal injector. I have gotten disport from her numerous times and it is perfect every time. I have tried to go to other injectors at different places , but she by far my favorite!!!!! I highly recommend her!!
| Job | Reviews | Category typical |
|---|---|---|
| BOTOX treatments | 132 | — |
| Lip fillers | 96 | — |
| Dysport treatment | 42 | — |
| JUVÉDERM treatments | 16 | — |
| Laser hair removal | 11 | — |
| B-12 injections | 11 | — |
| Vampire facial | 7 | — |
| HydraFacial | 6 | — |
5.0 ★★★★★ 879 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I can only speak about the Laser Hair Removal treatment. They have done an excellent job and made an uncomfortable process easy. The membership is totally worth it, particularly for larger areas (like legs).
The treatment room has been amazing and a 10/10 experience for me. The building is clean and beautiful. Everyone who works there is very kind. The injectors take their time with their clients and customize the perfect plan for them!
Kaitlyn was amazing and the IV was exactly what I needed on the week between two busy travel weeks.
Thank you so much for your kind review! We’re so happy to hear that Kaitlyn took great care of you and that your IV therapy was just what you needed between your busy travel weeks! We appreciate you choosing The Treatment Room and look forward to seeing you again soon! 🤍
The Treatment Room is hands down the place to go for skincare and aesthetic treatments. I get my Botox and facials here and have also had CO2 laser done, and I cannot say enough good things about my experiences. When it comes to my face, I’m particular about who I trust, and this team has earned that trust completely. The knowledge and expertise throughout the entire staff really stand out. From the injectors to the professionals performing the skin treatments, everyone knows their stuff and takes the time to explain things, answer questions, and make you feel comfortable and confident in your care. You can tell they have your best interests at heart and truly want you to leave looking and feeling your absolute best. The space itself is beautiful, spotless, and welcoming. There’s such a high level of professionalism, but everyone is also warm and personable, which makes every appointment feel comfortable. The attention to detail extends beyond the treatment itself to the aftercare and follow-up. You feel cared for throughout the entire process. I’m so happy with my results and equally impressed by the people behind them. The service, expertise, cleanliness, atmosphere, and care are five stars across the board. This is the kind of place you’re excited to recommend to the people you love because you know they’ll be in great hands. I cannot recommend The Treatment Room enough!
Wow! Thank you so much for taking the time to share such a thoughtful and detailed review! 🤍 Your trust in our team means the world to us, and we are so grateful that you continue to choose The Treatment Room for your aesthetic and skincare needs. Providing exceptional care, advanced treatments, and a welcoming environment where every patient feels comfortable, confident, and genuinely cared for is at the heart of everything we do. It means so much to know that you've experienced that throughout every step of your visits, from consultation to aftercare. Thank you for your continued support and for trusting us with the people you love. We look forward to seeing you again soon!
Kaitlyn is the best! Highly recommend seeing her!! 😍
Thank you so much for your sweet review! We couldn't agree more that Kaitlyn is amazing, and we're so happy to hear you had such a wonderful experience with her! We truly appreciate your recommendation and look forward to welcoming you back to The Treatment Room soon!
Skye is absolutely amazing as an injector! She takes the time to listen to what you want, makes you feel comfortable, and truly cares about helping you achieve your desired results. She has such a great eye for detail and artistry, and you can tell she is passionate about what she does. Her attention to detail and dedication to her clients make such a difference. I couldn’t recommend her enough! 🤍✨
Thank you so much, Stephanie! We’re so glad you felt listened to and cared for by Skye. Her thoughtfulness and attention to detail mean so much to our team, and we’ll be sure to share your kind words with her. Thank you for the recommendation!
I recently came in for a lip flip service. This was my very first lip flip and i’m so incredibly impressed and happy about my results. Skye was who did my treatment and she was so incredibly kind and knowledgeable. She answered all my questions and really helped me feel comfortable! I will definitely be coming back for all future services!!
Thank you so much, Tristyn! We’re thrilled you felt comfortable and well cared for during your first lip flip, and that you’re loving your results. Skye will be so happy to hear your kind words. We can’t wait to welcome you back!
Kaitlyn is a phenomenal injector. I have gotten disport from her numerous times and it is perfect every time. I have tried to go to other injectors at different places , but she by far my favorite!!!!! I highly recommend her!!
Thank you so much, Anna! We’re grateful for your continued trust and thrilled to hear how much you love your experiences with Kaitlyn. We’ll be sure to share your kind words with her—she’ll be so happy to hear them!
Came in to see Kaitlyn for a lip flip and loved my experience! So friendly and looks amazing. Can't wait to come back🥰
Thank you so much, Raylee! We’re so glad you had such a great experience with Kaitlyn and love your results. We’ll be sure to share your sweet words with her. Can’t wait to welcome you back!
Wonderful experience!! I have been to wellness clinics all o er the metro and this one is top tier!!
Thank you so much, Tara! We’re thrilled to hear you had a wonderful experience and that The Treatment Room stood out among your visits around the metro. We appreciate you choosing us and hope to see you again soon!
Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
