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The Video Editor - Video Transfers

Video duplication service · Santa Ana, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%93+26.3Replies to reviews 8%96+7.9Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#276 of 365 video production companiesPosition by Experts Score among all companies we track in this category. · better than 24%
4.9 ★★★★★ 141 Google reviews · 18 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Apr 2026latest review

The Video Editor - Video Transfers at a glance

Google reviewers rate The Video Editor 4.9 out of 5 based on 141 reviews, noting that the owner responds to all feedback. Customers frequently praise the service for converting obsolete media like VHS and 8mm to digital formats, citing quick turnaround, reasonable pricing, and careful handling of materials. However, a small number of low-star reviews describe significant delays in receiving items and a lack of communication, including unanswered phone calls and lost media.

  • Google rating: 4.9 out of 5 from 141 reviews (97% five-star).
  • Reviews on this page: 141 Google reviews (134 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: April 24, 2026.
  • Service: Video Production Company serving Santa Ana, California.

Data from Google, last updated November 11, 2026.

Score profile vs other video production companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction96Reliability93Craft & service–Value–Momentum100Replies to reviews96Satisfaction: 96 (median 99)Reliability: 93 (median 98)Momentum: 100 (median 100)Replies to reviews: 96 (median 59)
This companyVideo Production Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Video Editor - Video Transfers: 96/100 on this factor. Category median: 99.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Video Editor - Video Transfers: 93/100 on this factor. Category median: 98.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Video Editor - Video Transfers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Video Editor - Video Transfers: 96/100 on this factor. Category median: 59.A
96

Bar = this company · dark tick = category median.

Star ratings

141 Google reviews we collected

  • 5 stars13797%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 134 written reviews

  • Praise22698%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Speed & response6227%
  • Quality & results4319%
  • Price & value3716%
  • Staff & attitude3113%
  • Would recommend3113%
  • Communication167%
  • Honesty & trust104%

What customers talk about

We read 134 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Second time using this service and was quick, reliable, and easy!”
  • “Steve did a great job transferring my 8mm to a USB.”
  • “Appreciated the easy process and reasonable turn around!”
  • “I will be back with more tapes for Steve to convert as I was very pleased with his professional quality and communication of the project.”
  • “I would recommend Video Editor to anyone that would want their treasured films transferred for future viewing.”
  • “Good work, good communication and fair prices for my 35mm negatives to digital conversion project.”
  • “But just as important to me was the honesty that Steve brought.”

People customers mention

  • Steve 34 reviews
  • Kosch 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Kristy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Steve have helped bring my old videos and cassette tapes back to live, we are now able to watch and listen to everything using modern technology

laurenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Second time using this service and was quick, reliable, and easy! We got our home videos converted to DVDs and then put onto the cloud and USB. Seamless experience.

Gerlyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Steve did a great job transferring my 8mm to a USB. Appreciated the easy process and reasonable turn around!

David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Steve and the team at Video Editor digitized hundreds of archival audio and video recordings with content stored in several different obsolete formats. They handled this archival material in a careful and organized way that made subsequent review of the digitized files easily accessible. The logistics, shipping and…

Patty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Video Editor transferred over 30 film reels and I was so pleased with the outcome. I have found VHS tapes which I will also have transferred by Video Editor. I would recommend Video Editor to anyone that would want their treasured films transferred for future viewing.

Amanda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super happy with this service and the outcome with my videos! Happy to have many of my vhs or compact VHS tapes digitized so I no longer have to worry about storing them. He labeled the digitized versions perfectly and returned the original tapes with care. Highly recommend

Photos

Customer reviews

4.9 ★★★★★ 141 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kristy Litchfield9 reviewsTotal number of Google reviews Kristy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve have helped bring my old videos and cassette tapes back to live, we are now able to watch and listen to everything using modern technology

Response from the owner · 6 months ago

Thanks Kristy very much.

lauren lammLocal Guide · 15 reviewsTotal number of Google reviews lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Second time using this service and was quick, reliable, and easy! We got our home videos converted to DVDs and then put onto the cloud and USB. Seamless experience.

Response from the owner · 7 months ago

Thank you Lauren for your kind words! Thrilled that you are pleased.

Jennifer Cannon15 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easy and GREAT experience! I highly recommend....

Response from the owner · 9 months ago

Thank you very much. Glad you’re happy.

Gerlyn B11 reviewsTotal number of Google reviews Gerlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve did a great job transferring my 8mm to a USB. Appreciated the easy process and reasonable turn around!

Response from the owner · 9 months ago

It was a real pleasure working with you - thank you.

David Shimotakahara3 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve and the team at Video Editor digitized hundreds of archival audio and video recordings with content stored in several different obsolete formats. They handled this archival material in a careful and organized way that made subsequent review of the digitized files easily accessible. The logistics, shipping and terms were simple, and reasonable. Highly recommend their service! - GroundWorks DanceTheater

Response from the owner · 10 months ago

We are thrilled that you were pleased with our video transfer service David. We appreciate you.

Patty Wear2 reviewsTotal number of Google reviews Patty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Video Editor transferred over 30 film reels and I was so pleased with the outcome. I have found VHS tapes which I will also have transferred by Video Editor. I would recommend Video Editor to anyone that would want their treasured films transferred for future viewing.

Response from the owner · a year ago

Thank you Patty! We appreciate you too. Glad you love our services.

Amanda Holiday13 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super happy with this service and the outcome with my videos! Happy to have many of my vhs or compact VHS tapes digitized so I no longer have to worry about storing them. He labeled the digitized versions perfectly and returned the original tapes with care. Highly recommend

Response from the owner · a year ago

Thank you Amanda for your kind review. A real pleasure working with you on this project.

Britt Dowdy5 reviewsTotal number of Google reviews Britt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve and his team did a GREAT job converting two VHS tapes to digital. Both were 20+ years old, not stored well, and converted very nicely! Steve was quick and professional. His pricing was far better than other online companies. It is great to have a local business doing great work. I recommended The Video Editor to several other friends too!

Response from the owner · a year ago

Britt, Thank you for your kind review and recommendations to your friends.

Kim Megonigal6 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very quick and easy!

Response from the owner · a year ago

Thank you again Kim for your large order. So glad you are happy.

Kelly Jackson4 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are so thankful to have our memories preserved and ready for viewing! Steve did a wonderful job, was easy to contact and quick with his work! Thank you!

Response from the owner · a year ago

Thank you so much for your kind words.

The Video Editor - Video Transfers on Google Maps →

Business details