The Window Guy Window Cleaning and Pressure Washing
Window cleaning service · Memphis, TN · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 50 post construction cleaningiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★711 Google reviews · 23 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
The Window Guy Window Cleaning and Pressure Washing at a glance
Google reviewers rate The Window Guy 5/5 based on 711 reviews, with the owner replying to 88% of feedback. Customers frequently highlight punctuality, professional communication, and thorough window cleaning, blinds, and pressure washing services. While most praise the efficient and friendly service, a few lower-rated comments note that some windows were missed during specific visits or that pricing seemed high relative to the work performed.
Google rating: 5.0 out of 5 from 711 reviews (98% five-star).
Reviews on this page: 711 Google reviews (538 with written comments, 10 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: October 23, 2026.
Service: Post Construction Cleaning serving Memphis, Tennessee.
Data from Google, last updated October 25, 2026.
Score profile vs other post construction cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
This companyPost Construction Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Window Guy Window Cleaning and Pressure Washing: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Window Guy Window Cleaning and Pressure Washing: 98/100 on this factor. Category median: 91.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Window Guy Window Cleaning and Pressure Washing: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Window Guy Window Cleaning and Pressure Washing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Window Guy Window Cleaning and Pressure Washing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Window Guy Window Cleaning and Pressure Washing: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
711 Google reviews we collected
5.0of 5
5 stars69598%
4 stars112%
3 stars41%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 538 written reviews
100%praise
Praise1,016100%
Complaints40%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4923%
Reasonable15875%
Overpriced10%
Not sure42%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results34734%
Staff & attitude27327%
Speed & response17817%
Would recommend12112%
Price & value555%
Communication283%
Honesty & trust182%
What customers talk about
We read 538 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We appreciate the professional and thorough manner each time they come.”
“Once again, Josh is punctual, professional, polite, and efficient.”
“They showed up right on time, were easy to communicate with, and worked quickly and efficiently.”
“Highly recommend them and The Window Guy Company as a whole.”
“I could not recommend them to more highly.”
“What can I say…honest, attention to detail, friendly, reasonable price.”
“Their communication was excellent and the attention to detail in the work shows in the end product.”
“This time saving service from a trusted team is well worth the expense.”
People customers mention
Nathan30 reviews
Josh13 reviews
Guys13 reviews
Walter10 reviews
Marquice9 reviews
Jaden6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Window Guy Window Cleaning and Pressure Washing for 8 kinds of job. Pick one to see what they paid and said.
William5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
My wife looks forward to The Window Guy team showing up to clean our windows (inside and outside) and our blinds. The team arrived as scheduled and went right to work. We appreciate the professional and thorough manner each time they come. This time saving service from a trusted team is well worth the expense.
Katherine4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Once again, Josh is punctual, professional, polite, and efficient. I highly recommend his services.
AlexLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
No surprises here. Do what they say, say what they do. What more can you ask for. These guys are awesome!
Charles8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Dependable & excellent results. On the high side of pricing, but the results proved that the price was appropriate.
Jon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
These guys were fantastic! Came faster then expected, very respectful, took pictures, and did a great job. Would highly recommend
Clay4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great experience. Very professional and they stayed until everything was correct. My windows look great!
My wife looks forward to The Window Guy team showing up to clean our windows (inside and outside) and our blinds. The team arrived as scheduled and went right to work. We appreciate the professional and thorough manner each time they come. This time saving service from a trusted team is well worth the expense.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Katherine Maki4 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
No surprises here. Do what they say, say what they do. What more can you ask for. These guys are awesome!
Price assessment: Reasonable price
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Window washing
Response from the owner · 2 years ago
Thank you for taking time to leave a review Mr. Brandon. It means so much to hear our Hard Work is paying off. Hope you enjoy a brighter view with your clean windows.
Melanie Mcfadden1 reviewiTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
Dependable & excellent results. On the high side of pricing, but the results proved that the price was appropriate.
Response from the owner · a year ago
We appreciate your feedback, Mr. Walker. With over 20 years of experience, we pride ourselves on delivering exceptional value over price, providing detailed, spotless window cleaning every time.
Amy Mohundro1 reviewiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
