Day care center · Clarksville, TN · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%32+7.8Value 14%100+14.1Replies to reviews 7%14+1Craft & service penalty30−7Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 36 after school careiPosition by Experts Score among all companies we track in this category. · better than 11%
4.6★★★★★108 Google reviews · 23 photos
90%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
The Youth Academy Sango holds a 4.6-star rating from 108 reviews, with parents frequently praising the facility’s cleanliness, staff friendliness, and effective communication regarding daily activities and accidents. Reviewers highlight positive developmental outcomes for children, including special accommodations for therapy needs, and note that the center maintains high standards for safety and education. However, low-star reviews cite concerns about pricing flexibility for part-time care, inconsistent incident reporting, and allegations of inadequate supervision or disciplinary actions that failed to resolve parental complaints.
Google rating: 4.6 out of 5 from 108 reviews (90% five-star).
Reviews on this page: 108 Google reviews (88 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 24, 2026.
Service: After School Care serving Clarksville, Tennessee.
Data from Google, last updated October 26, 2026.
Score profile vs other after school care
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
The Youth Academy - SangoAfter School Care median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Youth Academy - Sango: 64/100 on this factor. Category median: 82.B
64
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Youth Academy - Sango: 32/100 on this factor. Category median: 79.D
32
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Youth Academy - Sango: 30/100 on this factor. Category median: 87.D
30
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Youth Academy - Sango: 100/100 on this factor. Category median: 89.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Youth Academy - Sango: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Youth Academy - Sango: 14/100 on this factor. Category median: 73.F
14
Bar = this company · dark tick = category median.
Star ratings
108 Google reviews we collected
4.6of 5
5 stars9790%
4 stars11%
3 stars00%
2 stars11%
1 star98%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
95%praise
Praise7795%
Complaints45%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price480%
Reasonable120%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3948%
Would recommend1316%
Quality & results1215%
Honesty & trust1012%
Communication34%
Speed & response22%
Price & value22%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She has been especially helpful during a difficult time in my life as I navigate my divorce, and I cannot express how much that means to me as a parent.”
“He always complained about the teachers scolding and rude to the kids and he didn't like going there.”
“If you're looking for a daycare in Clarksville, Tennessee, this is the place we highly recommend.”
“We have had such a wonderful experience with Youth Academy.”
“R has been absolutely wonderful with my child, and I genuinely believe she deserves more recognition for the care and dedication she provides.”
“The teacher's and staff communicates very well as much as possible 👏 👍!”
“This has quickly become one of my favorite places I’ve ever left my children!”
“Side note: To the few comments I've seen regarding prices.”
People customers mention
Wanda15 reviews
Bailey10 reviews
Schroeder9 reviews
Tiffany6 reviews
Angela4 reviews
Destinee4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about The Youth Academy - Sango
From 24 detailed written reviews; every point below is quoted in at least one review.
Mentioned most: Care with belongings (14 praise); Friendly & courteous (9 praise); Would recommend (7 praise, 1 complaint); Quality of work (4 praise); Communication (4 praise); Handling problems (2 praise, 1 complaint); Place & ambience (2 praise); Professionalism (2 praise).
Reported results: 3 exceeded expectations.
Value for money: 1 said worth it.
Jobs reviewed: daycare (3).
Returning customers: 7 reviewers say they used The Youth Academy - Sango before.
👍 “To make sure my daughter feels cared for”
👍 “Very reliable and great facility”
👍 “Great facility”
👎 “Situation didn't seem to improve”
👎 “Find a better place next summer”
Reviews for your job
Customers hired The Youth Academy - Sango for 4 kinds of job. Pick one to see what they paid and said.
Lucas3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Mrs. R has been absolutely wonderful with my child, and I genuinely believe she deserves more recognition for the care and dedication she provides. I’m honestly surprised this daycare doesn’t receive more praise because Mrs. R has gone above and beyond to make sure my daughter feels cared for and supported\. She has…
Great priceEducational services
JaredLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We have been taking our 1-year-old to the Youth Academy in Sango for a while now, and we've been there many times. If you're looking for a daycare in Clarksville, Tennessee, this is the place we highly recommend. We trust them with our baby, and that's not something we say lightly. Very reliable and great facility,…
daniel6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We have had both of our children here for a year and we are very happy with the quality of care. Our son (3) has developed dramatically this year due to Ms. Demy and Ms. Jerica. These two teachers are amazing!
Reasonable priceEducational services
Stacey7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The youth academy has been great for my special needs son. They have been flexible with me to help accommodate his ABA and other therapy needs. The staff is always friendly upon arrival and departure.
Great priceEducational services
Elara4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My children go to the other location full time but durning summer camp I send them to Sango (makes my summer schedule a littler easier) and I just love both of these places… I wish I could say more.
I just can not say enough good things about everyone there… I was hesitant because of some reviews I saw in the past……
Great priceMeal preparationField tripsEducational services
Heather5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I didn’t realize there were two locations until today at the graduation!! Anyways just attended The Youth Academy graduation and it was the sweetest thing!! So proud of all the little graduates 🎓 Thank you all who helped with my babies and their dancing they love you!
Mrs. R has been absolutely wonderful with my child, and I genuinely believe she deserves more recognition for the care and dedication she provides. I’m honestly surprised this daycare doesn’t receive more praise because Mrs. R has gone above and beyond to make sure my daughter feels cared for and supported\. She has been especially helpful during a difficult time in my life as I navigate my divorce, and I cannot express how much that means to me as a parent. Having someone who genuinely cares about your child’s well-being makes all the difference. Mrs. R truly deserves a raise and recognition for the positive impact she has made on my daughter’s life. Thank you, Mrs. R, for everything you do. You are truly appreciated!
We have been taking our 1-year-old to the Youth Academy in Sango for a while now, and we've been there many times. If you're looking for a daycare in Clarksville, Tennessee, this is the place we highly recommend. We trust them with our baby, and that's not something we say lightly. Very reliable and great facility, and really impressed with their entire operation
daniel Gray6 reviewsiTotal number of Google reviews daniel has written across all businesses on Google Maps, not just this one.
We have had both of our children here for a year and we are very happy with the quality of care. Our son (3) has developed dramatically this year due to Ms. Demy and Ms. Jerica. These two teachers are amazing!
Price assessment: Reasonable price
Services: Educational services
Stacey Childress7 reviewsiTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
The youth academy has been great for my special needs son. They have been flexible with me to help accommodate his ABA and other therapy needs. The staff is always friendly upon arrival and departure.
Price assessment: Great price
Services: Educational services
Elara Caldwell4 reviewsiTotal number of Google reviews Elara has written across all businesses on Google Maps, not just this one.
My children go to the other location full time but durning summer camp I send them to Sango (makes my summer schedule a littler easier) and I just love both of these places… I wish I could say more.
I just can not say enough good things about everyone there… I was hesitant because of some reviews I saw in the past… let me be the one to put your mind at ease.
The besssssst daycare in town!!! They’ve learned so much and just have adapted so well to their environment!! From the front desk people to the teachers we’ve had over the years.. just so happy. Thank you Youth Academy!
The only place I can drop my kids off and not have anxiety!
Price assessment: Great price
Services: Meal preparation, Field trips, Educational services
Heather Grayson5 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
I didn’t realize there were two locations until today at the graduation!! Anyways just attended The Youth Academy graduation and it was the sweetest thing!! So proud of all the little graduates 🎓 Thank you all who helped with my babies and their dancing they love you!
Services: Meal preparation, Homework assistance, Field trips, Educational services
Sienna Reyes3 reviewsiTotal number of Google reviews Sienna has written across all businesses on Google Maps, not just this one.
We love The Youth Academy so much!!! The graduation was just adorable and on mother day weekend! It was just perfect. You made my babies feel so special.
Price assessment: Great price
Services: Meal preparation, Homework assistance, Field trips, Educational services, Rest period regulation
Nicole Schroeder2 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
We have had such a wonderful experience with Youth Academy. My daughter started attending when she was just a year and a half old, and now at four years old, I can truly say they have provided amazing childcare every step of the way.
All of the teachers have always been kind, caring, and attentive, and they consistently make sure my child feels happy, safe, and supported each day. She genuinely looks forward to going to school, seeing her friends, and being with her teachers, which gives me so much peace of mind as a parent. 😊
One of the things I appreciate most is how much she has grown academically during her time there. She has learned so much and continues to develop in ways that prepare her for the next steps in school. We are so grateful for the positive environment and care they provide every day! 💛
Jennifer Andrews2 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
This has quickly become one of my favorite places I’ve ever left my children! I don’t say that lightly I’ve traveled all over in the military! Jennifer and the babies love you guys ♥️ thank you for everything that you do for us. PS for all the nurses out there this place stays open late
Prateek GuptaLocal Guide · 71 reviewsiTotal number of Google reviews Prateek has written across all businesses on Google Maps, not just this one.
My 5 yrs old child went there for summer camp. Although I felt that the front desk ladies were courteous and listened to our issues and we were kept well informed on kids activities. He always complained about the teachers scolding and rude to the kids and he didn't like going there. I discussed this with the front staff but situation didn't seem to improve. He was even scared sometimes to go to the camp so I had to promise him to find a better place next summer!
