Experts Reviews · Company report
Thia Pets Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Momentum penalty87−1.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Thia Pets Grooming

Kettering, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 139 mobile dog groomers · 4.8★ from 182 Google reviews

Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thia Pets Grooming is better than 82% of mobile dog groomers.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thia Pets Grooming is better than 76% of mobile dog groomers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Thia Pets Grooming is better than 79% of mobile dog groomers.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Thia Pets Grooming is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thia Pets Grooming is better than 87% of mobile dog groomers.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Thia Pets Grooming is better than 95% of mobile dog groomers.A
95

Reviews for your job

Customers hired Thia Pets Grooming for 8 kinds of job.

Thia Pets Grooming for dog grooming

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Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Dog grooming”

Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

After a traumatic experience with a previous groomer, I was searching for someone new to groom my Shih Tzu. I came across Thia Pets, and I honestly couldn’t be happier! At his first appointment, he was absolutely terrified. He clung to me and was shaking because he was so scared. By his second visit, he still…

Customer photo from Stephanie's reviewCustomer photo from Stephanie's review
Reasonable priceDog grooming
PamelaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jamie is the best, especially for my hard to please Bichon.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
DaneLocal Guide · 336 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I love that the dogs weren't caged and they were able to have an open area which helped prevent them from getting so anxious and stressed. The people seem to really enjoy what they do and they did a fantastic job trimming my Australian shepherd's hair clipping her nails. Overall she looked amazing coming out. Highly recommend

Reasonable priceDog grooming
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

Thia groomed my small dog. She complained about my dogs behavior in front of other customers and even looked at other customers as if they would agree with her. Thia is unaware, but a few years prior, she complimented my dogs behavior. My dog has been groomed by other area groomers with the utmost positive…

Reasonable priceDog grooming
Bernadette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

If you want to guarantee that your pet is going to look fabulous after Groomng, Thias is the place to go. Jamie is our groomer there and she does a fantastic job. Thias has created a very calming environment letting dogs roam around and socialize with each other until it’s their turn to be groomed.

Dog grooming
MichaelLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our dog has become familiar with Thai Pets and knows she is going to spend fun times with other dogs and have a thorough clean at the same time. Definitely recommended

Reasonable priceDog anal gland expressionDog groomingDog bathing and blow dry
Nirvan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Penny is the best, she always does a really great job! Thia’s is cheaper than other groomers I’ve been too and they do a better job! Plus your dog gets to play with the others instead of being in a crate. I drive from cincinnati to go here and it’s worth it.

Great priceDog groomingDog bathing and blow dryDog full service grooming
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Can’t say enough good things about Thia’s! Mark groomed our apprehensive Golden and did a fabulous job. We also take our other two Goldens for nail trims and they are extremely accommodating. I love that the animals are free to roam the salon during their visit and not caged. The salon is very clean and ALL the…

Dog grooming
JanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have a 1 year old toy poodle and she actually get excited to go. When we pull in parking lot she is excited to see her friends.

Dog grooming
dLocal Guide · 230 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Son muy buenas!! Y Javier se ve muy guapo 🥰

Customer photo from d's review
Dog ear cleaningDog anal gland expressionDog grooming
MatthewLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our two dogs were groomed by Penny. She could not have done a better job! I also really liked that the dogs are kept in an open area and allowed to roam. The staff interacted with the dogs as they worked and it seemed like a really great place. I highly recommend Thia pet grooming!

Reasonable priceDog anal gland expressionDog groomingDog full service grooming
ShawnLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently moved to the area and acquired a new Cocker Spaniel. When it came time to find a groomer, I made serval calls to groomers and found most to be rude, short and not customer friendly on the phone. When I called Thai’s it was an entirely different experience. They were extremely welcoming and very customer…

Dog grooming
MichaelLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceDog grooming
DakotaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceDog groomingDog bathing and blow dryDog full service grooming
WilliamLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceDog anal gland expressionDog groomingDog bathing and blow dry

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 55%Overpriced 0%Not sure 5%

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