How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty84−1.6Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREThomas Tire & Automotive
High Point, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.7★ from 1,067 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Thomas Tire & Automotive for 8 kinds of job.
Thomas Tire & Automotive for oil change
Clear ✕All 54 Google reviews tagged “Oil change”
Very friendly and thorough. They accommodate my needs.
Prompt, professional, friendly staff. Communication from start to finish and complete verification so no room for misunderstanding. Work completed as promised.
Nice staff and everything is explained to me what was completed and what needs attention
Friendly customer service and efficient technicians. My go to service center for all my vehicle needs.
I had my SUV inspected. They were very efficient.
Convenient location. Courtesy. Stand behind their work 100,%. Always willing to discuss any concerns. Price wise on their services. 10.00 off if appointments are made online. Wait time isn’t long if appointments are booked. Been coming here for years
Always get such great and fast service at this location. And the staff are the best!
Experience is always great when I go. Super friendly staff. They get me in and out really quick!! I have been coming here for years.
Excellent Service, great people
The staff!!!
Always a pleasure doing business with such wonderful people!
Did as requested. No pressure for getting next reccommended service.
Job done right by friendly people for a fair price. If only all businesses were like that.
Great service, very professional, and done a great job. Understood the problem, worked to make everything right within my budget.
In and out in less than 45 minutes for oil change.They did a great job so no complaints Clean waiting area friendly staff highley recommend.
I always have a good experience when I go to Thomas tire.
Great staff very helpful and accommodating
Kristen and her team are great. Would totally recommend them for your car needs. Car got fixed in a timely manner and I know what issues are coming next to save up for.
Awesome and professional!
They always provide dependable service.
On July 11 I asked for oil change,tire rotation and to check car over, "especially the brakes"since first time in any shop since purchased. When I arrived, they had it in my daughters name at same address. Had to give all my info again to start new service order. Again reiterated all I had said and asked them to…
Great place! Always takes care of my cars in a timely manner.. great prices too
Have used Thomas Tire for several years to take care of my vehicles. They have always gone out of their way to make sure my vehicles were in top shape. Would recommend them to anyone.
Friendly and professional service. Quality job!!
Good place to get your vehicle serviced and good people to work with.
The team at Thomas in Archdale are always courteous and work to take care of all of my mechanical needs. Thomas Tire in Archdale is the only place I take all of my cars.
Our scheduled appointment was for 1 PM. My wife arrived at 1:02 PM. The oil change was completed at 2:25 PM. Was told by the person at the front counter that if somebody is late they put something else in that bay and work on it. Apparently if you are not there exactly on time you get pushed behind. A simple…
Wonderful service at great prices!
Great customer service! They are my only car maintenance place.
Thomas Tire is a great local business that I am happy to support. They have serviced my families vehicles for years. Always timely service and very fair prices with friendly staff. A++
Made an appointment online, and was in and out. Both Billy and Kristin at the front desk were very welcoming. I came here because it’s convenient to my work, and I will definitely be back! I had a pleasant experience!
I love going to this shop. There is always a friendly staff and great service. I only recommend going to them to everyone I know.
They picked up the car at our workplace, serviced the vehicle and brought it back. In my opinion they went above and beyond. But that's what I have come to expect from them.
Had apptmt at 12N and did not leave until 112pm Should not have take. That long with an appointment. Disappointing.
These guys are great! Always friendly and get you in and out in time. Always up front with pricing!
Long time customer because Kristin and Billy go above and beyond to take care of the 5 vehicles my family takes there. Fast service, great communication!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 65 | — |
| Oil change | 54 | — |
| Wheel alignment | 22 | — |
| Tire rotations | 16 | — |
| Air & cabin filter replacement | 16 | — |
| Brakes | 14 | — |
| Auto engine diagnostic | 11 | — |
| Brake service & repair | 9 | — |