How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty84−1.6Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREThomas Tire & Automotive
High Point, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.7★ from 1,067 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Thomas Tire & Automotive for 8 kinds of job.
Thomas Tire & Automotive for tires
Clear ✕All 65 Google reviews tagged “Tires” · showing 20
Very friendly and thorough. They accommodate my needs.
Prompt, professional, friendly staff. Communication from start to finish and complete verification so no room for misunderstanding. Work completed as promised.
Took longer than the scheduled appointment to start on the vehicle. Great price though.
Staff is always very nice and helpful, facility is clean, and prices are competitive
Kristen was able to get my battery replaced with no waiting. Great people to work with. Thank you
I had my SUV inspected. They were very efficient.
Kristen took care of getting my tires changed and alignment done in a short time. She had the shuttle pick me and when I arrived my truck was ready
Very prompt, efficient and very respectful.
Courteous, friendly, and on time service
Always get such great and fast service at this location. And the staff are the best!
Experience is always great when I go. Super friendly staff. They get me in and out really quick!! I have been coming here for years.
I took my husband’s car to Thomas Tire today because the tire pressure kept getting low. They found the problem right away! This is the second time I’ve used them, and I’m just as impressed as the first time. Great service, fair prices, and a friendly, helpful staff. I’ll definitely be back and highly recommend them! ⭐⭐⭐⭐⭐
The staff!!!
Fast Service
Great staff, knowledgeable, respectfully accommodating, I brought my 2019 Tahoe in for new tires and front end alignment. First time customer, I purchased the tires elsewhere called the day before set up a service visit at 11:00 A.M my vehicle was taken in for service within ten minutes of arrival time, and I was…
By far the BEST customer service!
They solved the problem of my mystery tire leak, balanced and rotated my tires, and served me a homemade chocolate chip oatmeal cookie. Add a good price and you have a winning combination.
Thanks for being honest I was told I needed brake pads Thomas tire show me I didn’t save me three hundred dollars highly recommend them
Very friendly staff, attentive and thorough in their work. Competitive prices are nice too, we will definitely return and recommend.
Very nice front desk clerk, very helpful.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 65 | — |
| Oil change | 54 | — |
| Wheel alignment | 22 | — |
| Tire rotations | 16 | — |
| Air & cabin filter replacement | 16 | — |
| Brakes | 14 | — |
| Auto engine diagnostic | 11 | — |
| Brake service & repair | 9 | — |
