How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty84−1.6Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREThomas Tire & Automotive
High Point, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.7★ from 1,067 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Thomas Tire & Automotive for 8 kinds of job.
Thomas Tire & Automotive for tires
Clear ✕All 65 Google reviews tagged “Tires”
Very friendly and thorough. They accommodate my needs.
Prompt, professional, friendly staff. Communication from start to finish and complete verification so no room for misunderstanding. Work completed as promised.
Took longer than the scheduled appointment to start on the vehicle. Great price though.
Staff is always very nice and helpful, facility is clean, and prices are competitive
Kristen was able to get my battery replaced with no waiting. Great people to work with. Thank you
I had my SUV inspected. They were very efficient.
Kristen took care of getting my tires changed and alignment done in a short time. She had the shuttle pick me and when I arrived my truck was ready
Very prompt, efficient and very respectful.
Courteous, friendly, and on time service
Always get such great and fast service at this location. And the staff are the best!
Experience is always great when I go. Super friendly staff. They get me in and out really quick!! I have been coming here for years.
I took my husband’s car to Thomas Tire today because the tire pressure kept getting low. They found the problem right away! This is the second time I’ve used them, and I’m just as impressed as the first time. Great service, fair prices, and a friendly, helpful staff. I’ll definitely be back and highly recommend them! ⭐⭐⭐⭐⭐
The staff!!!
Fast Service
Great staff, knowledgeable, respectfully accommodating, I brought my 2019 Tahoe in for new tires and front end alignment. First time customer, I purchased the tires elsewhere called the day before set up a service visit at 11:00 A.M my vehicle was taken in for service within ten minutes of arrival time, and I was…
By far the BEST customer service!
They solved the problem of my mystery tire leak, balanced and rotated my tires, and served me a homemade chocolate chip oatmeal cookie. Add a good price and you have a winning combination.
Thanks for being honest I was told I needed brake pads Thomas tire show me I didn’t save me three hundred dollars highly recommend them
Very friendly staff, attentive and thorough in their work. Competitive prices are nice too, we will definitely return and recommend.
Very nice front desk clerk, very helpful.
Very nice staff. They helped me out in a pinch when I had a blowout while traveling on vacation, despite being very busy.
Great shout out to Christine and Billy. Very friendly courteous and helpful. Awesome mechanics. We have three vehicles, and they take care of all three of them. Thanks to all of you
The crew was very nice!! But that Michelle is a doll baby!!
Friendly staff, repaired my tire in a timely fashion and at a reasonable price
I just took my car there today and they have A1 customer service for a while I was taking my cars to liberty tire in high point on Brentwood and they are very rude now. If you want good service go to Thomas automotive. They will get you home, get the job done right and make sure you leave satisfied!
Had a easy time getting a tire and having the front end checked out. Would recommend them to anybody. Thank you for your help.
Great place all around. Not the cheapest, but competitive, competent, and well-managed.
They did a great job. Very friendly staff and it was inexpensive to get my tire fixed. I highly recommend!!
Thank you so much for helping us checking and patch the tire. Ensuring the safety for our rest of the trips.
Always helpful and friendly. Finds problem and fixes them.
Best tire shop I’ve ever been to. Very friendly and professional. They will get you taken care of!
This is my second business transaction with this company. This company cares about their customers. I have worked with two locations and both gave me top shelf service. The employees seem very happy. That makes a difference.
Great service. Asked technician to check on my air conditioner while they did my tire rotation. Friendly and helpful service people..
Top notch customer service! Jason is very knowledgeable and he is always putting the customer first. Kudos!
Have used Thomas Tire for several years to take care of my vehicles. They have always gone out of their way to make sure my vehicles were in top shape. Would recommend them to anyone.
Always go to Thomas tire. They have the best deal on tires and always back there products. I have had several tires issues over the years and they always fixed problem for free. Never tried to sell me something I didn't need.
Very willing to give real advice and take the time to help you select tires that are best for you. Quick installation, very professional.
On our way from Pennsylvania to North Carolina we got a flat ! We were so appreciative of the fast and fantastic service we had even with it being so busy Everyone was so nice and the place was beautiful We couldn't have dreamed we could fines a place like Thomas tire Thanks so much again for everything
The team at Thomas in Archdale are always courteous and work to take care of all of my mechanical needs. Thomas Tire in Archdale is the only place I take all of my cars.
Beautiful waiting area. Very clean. Jason was super professional!
Great friendly service!
Thomas Tire & Auto in Archdale worked on my car. I was extremely pleased with their work, prices, & they turned it around in a few hours to get it back to me the same day. I would recommend them to my friends.
Previously I was going to Thomas Tire in Randleman..with poor experiences. I recently had a blowout on my tandem axle trailer, and Thomas star of orange still was the closest tire shop to me. They have the tire I need it in stock, Were helpful over the phone, and very profesional in their service. I will be making…
Great tire shop and garage. Called them because I had trouble fitting a lawnmower tire to the rim. They offered to have me bring it in right away and seat it for me. Though they couldn't get it done right away, they were extremely professional and knowledgeable and able to fix a tire that was warped from shipping.…
Great customer service! They are my only car maintenance place.
Professional work employees have great knowledge Great business atmosphere
These guys are great! Always friendly and get you in and out in time. Always up front with pricing!
Long time customer because Kristin and Billy go above and beyond to take care of the 5 vehicles my family takes there. Fast service, great communication!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 65 | — |
| Oil change | 54 | — |
| Wheel alignment | 22 | — |
| Tire rotations | 16 | — |
| Air & cabin filter replacement | 16 | — |
| Brakes | 14 | — |
| Auto engine diagnostic | 11 | — |
| Brake service & repair | 9 | — |
