Experts Reviews · Company report
Thompson Moving & Storage, Inc. ILCC7337MC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty55−4.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Thompson Moving & Storage, Inc. ILCC7337MC

Palos Heights, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 79 piano movers · 4.8★ from 252 Google reviews

Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thompson Moving & Storage, Inc. ILCC7337MC is better than 85% of piano movers.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 76% of piano movers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Thompson Moving & Storage, Inc. ILCC7337MC is better than 55% of piano movers.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thompson Moving & Storage, Inc. ILCC7337MC is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 50% of piano movers.C
50

Reviews for your job

Customers hired Thompson Moving & Storage, Inc. ILCC7337MC for 7 kinds of job.

Thompson Moving & Storage, Inc. ILCC7337MC for local moving

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Jobs reviewedHow many Google reviews are tagged with this job.83
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$529–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 83 Google reviews tagged “Local moving” · showing 40

JaneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I had Thompson move 4 pieces of furniture from my son’s garage to our new condo in about 5 minutes away. They were fabulous! Precise, professional and helpful. I am sorry I did not get this review published in a more timely fashion but I can tell you after moving out possessions, my husband used them for an…

Paid $1–500Reasonable priceLocal moving
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you John M., Mark and J.P. 3 different stops across 2 states in 3 hours!

Reasonable priceInterstate movingLocal moving
DonnaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I needed a short pack and move in a timely manner and Thompson really came through. Raul, Jaden and David were all very professional , friendly and courteous. The whole process went very smoothly. Thank you !

Reasonable priceLocal moving
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John M, Matt, Jaden and James did an amazing job. Moved us into our new home in record time. They were personable and professional. They came in well under the original estimate.

Paid $500–1,000Reasonable priceLocal moving
Van5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had an excellent experience this morning with Thompson Movers. John M and Alex were very professional. I was told they’d be here at 8:30 am and they were here 8:30 on the dot. They were swift and efficient disassembling my furniture and then packing into their truck. I followed behind them and they were very careful…

Paid $500–1,000Great priceLocal movingMoving-related packingOversized-item moving
JackLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Moving your home and all of your possessions is very stressful but Thompson Movers made it easy !!! Adam, Michael, J.P., David, Duffy and John L. treated our belongings like their own ! Not a break or a scratch on anything!! They were so efficient and so careful! The move took shorter time then expected and the…

Paid $2,000–2,500Reasonable priceLocal moving
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely outstanding moving crew! From start to finish, the team was prompt, professional, courteous, efficient, careful, and hardworking. They handled every piece of furniture and box with great care, while working quickly and staying organized throughout the entire move. Joe, Jim, Matt, and Andrew were friendly,…

Great priceLocal moving
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company what a great crew showed up on time and finished early would highly recommend Tompsons Moving Co John M ,Matt JP,John L and Steven Great job guys.

Paid $1,500–2,000Great priceSenior movingLocal movingMoving-related packing
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you to Thompson Moving & Storage for making what was a bittersweet day such a positive experience! We can't brag enough about this move! Project Manager Adam and his team: Jayden, JP, James, Eddie, Alan, Anthony, Jim, Joey, John, L, Michael, Alex, and Alexavier, arrived on time and handled each classroom with…

Paid $5,000+Great priceLocal movingOversized-item moving
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot say enough about this company and my experience compared with my last mover, it was like night and day! They were absolute professionals, taking great care to move items so as not to damage them or our new home. They saw that we had nice wood floors, carefully placed floor runners down, and were…

Paid $1,000–1,500Great priceLocal moving
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

John M, Matt, James,Joey and Alan they were awsome,considerate, very careful not to scratch the furniture or the walls,and very respectful. Thanks guys for a great moving experience!! I would highly recommend them!!

Paid $2,500–3,000Great priceLocal moving
CP11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Starting with John in the initial assessment of our move and quote we were confident in Thompson for our moving needs. We moved from a house of 35 years with all that accumulated in that time. The moving crew; Adam, Alex, Alexavier, Joey and John L. we're remarkable. Light hearted, good spirited and went the extra…

Reasonable priceLocal moving
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

All of the movers were great-John M., David, Cole, Eddie,James, and Jaden. They were very professional and pleasant. The whole move was quick and efficient yet they took the time to find out where each item had to go. Also there were some last minute changes to my closing date and the company was very accommodating…

Paid $1,500–2,000Reasonable priceLocal moving
Nathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joe, Mark, David, Cole, and Eddie did a great job with our move and I would highly recommend Thompson Moving. They were prompt, professional, and very easy to work with.

Local moving
Chrissy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful experience using Thompson Moving & Storage from start to finish! John M, David, J.P., Cole and John L were efficient, polite, and respectful! We had two pickup locations and they made a challenging day much easier! We were very impressed with our moving crew! Highly recommend!!

Local movingOversized-item movingMoving-related storage
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our move out crew was fantastic. Adam, Jaden, Ryan, Cole, John, James and Cody really took the stress out of a traditionally stressful event (Adam even bringing the humor). Also appreciate the scheduling staff / management for their understanding and flexibility on our temporary move into storage - made quite a difference.

Paid $4,500–5,000Great priceLocal movingMoving-related storage
MySTiCaLLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thompson movers are very professional. From the moment I called to schedule my move, to the moment they took final payment, they were courteous and very nice people. They also work very fast without damaging any property. I would recommend 10/10

Local movingOversized-item moving
Vada10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend this company because they are efficient and professional. This is my second move with Thompson Moving & Storage, Inc. I appreciated how Adam, Duffy, Joey, and Ryan supported me with a stressful move and took care of my big items down to my smallest items. Thank you!!

Reasonable priceLocal moving
T2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

As a repeat customer they recently completed a local move.The crew included Joe,Matt,Mark,Jaden and Bob..They were prompt,professional and worked well together..Highly recommend them and would use them again.

Reasonable priceLocal moving
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've used them for 3 moves across the Chicagoland area over the last 20 years and had a wonderful experience every time. The most recent one was yesterday, and the crew of Adam, Jaden, Cody, and John L went above and beyond. They communicated really well on the front end to make absolutely certain they loaded…

Paid $2,000–2,500Reasonable priceLocal movingOversized-item moving
Red7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I recently used Thompson Moving & Storage for the second time, and once again I was very pleased with the experience. The team did a great job — they were quick, efficient, and professional throughout the move. I especially appreciated that they were patient and accommodating when I changed my mind about where I…

Paid $1,500–2,000Reasonable priceLocal moving
Leslie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have used Thompson several times over the years and are always satisfied with their service and the movers. This week we used them again and Adam and Alex took care of everything professionally, quickly and with great care. To me, there's no other movers to use.

Paid $400–600Reasonable priceLocal moving
Michele2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I cannot say enough good things about Thompson Moving & Storage. From start to finish, Jaden, Michael, John P and John L were outstanding. They were respectful, professional, hardworking, and took great care with my move. I had a very sizable move and not only did they handle it efficiently, but they completed it…

Great priceLocal moving
Teresa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome movers. I have used them twice. Couldn’t ask for a better moving company. They care about your stuff. Adam,David,Corey were wonderful. And very nice. They couldn’t do enough for you. Great movers, great price. Thank you

Great priceLocal moving
LaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cannot begin to thank Adam, Jaden, J.P., Michael, Duffy and James enough for how they handled our move. Friendly, helpful, taking care with all our belongings. If you are moving this is beyond a doubt the company you want to use. Even came in under their estimate. Thanks guys for everything!

Paid $2,000+Reasonable priceLocal movingOversized-item moving
Nate11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thompson Movers were absolutely fantastic and went above and beyond with their customer service. Not only did they completely fill the truck, but their packing was well done and efficient. They worked with me on the various storage options, and I couldn't be happier. Everyone worked efficiently, professionally, and…

Paid $2,000+Great priceLocal moving
SueLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Big thanks to Adam, Duffy, and Ryan from Thompson Moving for their help in moving my stored items back to my house. They were professional, courteous, and kind.

Paid $1,000–1,200Reasonable priceLocal moving
dbster5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We hired Thompson Moving and Storage, Inc. and had an absolutely wonderful experience as far as moves can go! We were so impressed with the professionalism and skill that was apparent! Adam, David, Jaden, and James were so kind, helpful, courteous as well as skilled! We were so impressed with how they communicated…

Great priceLocal moving
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our crew Joe and Mark were fantastic to work with. Efficient, cared for our items during the move out and placed perfectly on the move in. Great company and friendly workers!!!

Paid $400–600Great priceLocal moving
MelissaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thank you to John M., Duffy, and J.P. for a great move to my new home! They were so helpful and friendly with my last minute items. I would recommend anyone to use them and the pricing beat others too!

Paid $1,800–2,000Great priceLocal moving
Maureen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great local company in Orland Park. They offered a better price than their competitors and were easy to schedule. John M. and Matt were super helpful and efficient, took great care with my antique furniture, and came in under budget. I would highly recommend them!

Paid $400–600Great priceLocal moving
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Starting a remodel and used Thompson Moving & Storage as we needed to store most of our furniture. They hit the trifecta of customer satisfaction: Professional, Careful, and Efficient. John M, Alex, David, Duffy, & James rocked it. We were quoted an arrival time and cost. They were ready to go at the quoted time…

Local moving
robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Adam was a great driver and mover and assembling. Jaden and Duffy were great movers and packers and assemblers!

Paid $1,400–1,600Great priceLocal moving
Melanie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Adam, Mark, Jaden and Chris were amazing with our move. They were efficient and made everything easy and less stressful. We didn’t have to worry about anything. Highly recommend this moving company.

Paid $2,000+Reasonable priceLocal moving
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Adam, Matt, David, John, Alex, and Duffy slayed the beast. These guys moved two households of furniture into a 3-story, 6-bedroom house with narrow staircases in a day. Awesome job, fair price.

Paid $2,000+Reasonable priceLocal moving
Nowal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The men arrived on time. They were careful with all the furniture making sure not to hit any walls or damage any furniture. I added a few extra pieces for the move and they had no issue with it. We had a total of 3 stops…storage, house, and another house. John M, Matt, Mark, and Duffy did a fantastic job. Thank you!

Paid $1,000–1,200Reasonable priceLocal movingMoving-related storage
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John M, Matt and Mark are awesome! They worked quickly efficiently and did an amazing job very friendly and patient went above and beyond. I would truly recommend Thompson moving in Storage. If you have to move everything went smooth and the movers were great.

Paid $600–800Reasonable priceSenior movingLocal moving
Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I recently used Thompson Moving and Storage to move my items down two flights of stairs in my previous apartment and into my current house’s basement. They sent out Jaden and Duffy and I was REALLY happy with the job they did. They were efficient with their time usage and took really great care of my furniture. They…

Paid $600–800Great priceLocal moving
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Just used you guys again today. We are frequent flyers with you. Today we had John M. and Alan come out. They were right on time. Efficient and careful, and friendly. We will continue to use Thompson in the future. Can't recommend you enough.

Paid $600–800Great priceSenior movingLocal moving
lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best movers in the business! 2nd time using them in our family. John M, Joden, Duffy and JP worked side by side and didn’t skip a beat! Thank you for a such awesome job!!

Paid $1,400–1,600Great priceLocal moving

Show more local moving reviews (43 more) →

Price

$1.8k+105% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving83$529–$1.4k
Oversized-item moving13$228–$656
Senior moving11$569–$1.7k
Moving-related storage9$243–$807
Interstate moving6$2.1k–$4.9k
Moving-related packing6$375–$1.1k
In-state moving3$415–$1.8k

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