Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
Thompson Moving & Storage, Inc. ILCC7337MC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty55−4.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Thompson Moving & Storage, Inc. ILCC7337MC

Palos Heights, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 79 piano movers · 4.8★ from 252 Google reviews

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Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thompson Moving & Storage, Inc. ILCC7337MC is better than 85% of piano movers.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 76% of piano movers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Thompson Moving & Storage, Inc. ILCC7337MC is better than 55% of piano movers.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thompson Moving & Storage, Inc. ILCC7337MC is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 50% of piano movers.C
50

Reviews for your job

Customers hired Thompson Moving & Storage, Inc. ILCC7337MC for 7 kinds of job.

Thompson Moving & Storage, Inc. ILCC7337MC for moving-related packing

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$375–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Moving-related packing”

Van5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had an excellent experience this morning with Thompson Movers. John M and Alex were very professional. I was told they’d be here at 8:30 am and they were here 8:30 on the dot. They were swift and efficient disassembling my furniture and then packing into their truck. I followed behind them and they were very careful…

Paid $500–1,000Great priceLocal movingMoving-related packingOversized-item moving
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company what a great crew showed up on time and finished early would highly recommend Tompsons Moving Co John M ,Matt JP,John L and Steven Great job guys.

Paid $1,500–2,000Great priceSenior movingLocal movingMoving-related packing
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kudos to John M, Adam, Alex and David . An excellent moving experience from the packing up to the actual move the next day. Despite some elevator issues on both days these men carried out the job with humor, friendly banter and of course, much experience. Thank you to all.

Paid $2,000+Reasonable priceLocal movingMoving-related packing
Jeanette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thompson Moving was terrific from my first call through delivery of my furniture and belongings. The moving team couldn’t have been better, they were careful, efficient, kind, and asked the right questions. John M., David, Duffy, Johnathan, Eddie, and Davis.

Great priceLocal movingMoving-related packingOversized-item moving
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Look no further for your moving needs. Our move was professional, completed in a timely matter, and under budget!! I couldn’t ask for a better experience, especially since it was raining. Thompson went above and beyond to satisfy our needs. Thank you

Local movingMoving-related packing+ Punctuality+ Quality+ Professionalism
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Awesome movers! We would highly recommend Thompson Movers. They were very professional, courteous, thoughtful of our possessions and just very friendly people. If you need movers, call Thompson Movers. You will be very satisfied.

Local movingMoving-related packing+ Responsiveness+ Punctuality+ Quality

Price

$1.8k+105% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving83$529–$1.4k
Oversized-item moving13$228–$656
Senior moving11$569–$1.7k
Moving-related storage9$243–$807
Interstate moving6$2.1k–$4.9k
Moving-related packing6$375–$1.1k
In-state moving3$415–$1.8k

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