Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
Thompson Moving & Storage, Inc. ILCC7337MC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty55−4.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Thompson Moving & Storage, Inc. ILCC7337MC

Palos Heights, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 79 piano movers · 4.8★ from 252 Google reviews

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Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thompson Moving & Storage, Inc. ILCC7337MC is better than 85% of piano movers.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 76% of piano movers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Thompson Moving & Storage, Inc. ILCC7337MC is better than 55% of piano movers.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thompson Moving & Storage, Inc. ILCC7337MC is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 50% of piano movers.C
50

Reviews for your job

Customers hired Thompson Moving & Storage, Inc. ILCC7337MC for 7 kinds of job.

Thompson Moving & Storage, Inc. ILCC7337MC for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$4,500–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$243–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Moving-related storage”

kimberly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shout out to The team that moved us , Adam,Mark,Alex,Duffy Michael,David,Jim, & Ryan. Great job, professional and courteous. Another big Thank you to the owner Joe, you saved us by allowing the extra days of storage. Highly recommended!!!

Paid $2,000–2,500Reasonable priceMoving-related storage
Chrissy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful experience using Thompson Moving & Storage from start to finish! John M, David, J.P., Cole and John L were efficient, polite, and respectful! We had two pickup locations and they made a challenging day much easier! We were very impressed with our moving crew! Highly recommend!!

Local movingOversized-item movingMoving-related storage
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our move out crew was fantastic. Adam, Jaden, Ryan, Cole, John, James and Cody really took the stress out of a traditionally stressful event (Adam even bringing the humor). Also appreciate the scheduling staff / management for their understanding and flexibility on our temporary move into storage - made quite a difference.

Paid $4,500–5,000Great priceLocal movingMoving-related storage
Nowal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The men arrived on time. They were careful with all the furniture making sure not to hit any walls or damage any furniture. I added a few extra pieces for the move and they had no issue with it. We had a total of 3 stops…storage, house, and another house. John M, Matt, Mark, and Duffy did a fantastic job. Thank you!

Paid $1,000–1,200Reasonable priceLocal movingMoving-related storage
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend Thompson Moving & Storage! They worked with us on two last minute closing dates for our moves. They were quick, efficient, and friendly. Our crew of John M, Alex, Mahoney, Duffy, and Davis were the absolute best!

Reasonable priceLocal movingOversized-item movingMoving-related storage
Andy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys were amazing!!! We were in a tough situation but because of their services it made our lives easy. They packed up our old home in 3hrs, stored our goods for the weekend and once we were in our new place did an amazing job setting everything up. Even rebuilding all of our beds.

Moving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
R4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Mike’s, John, Jared and the entire crew were extremely professional, efficient kind and courteous. They were so patient throughout the entire move and completed all of our requests. Our furniture was in storage for 2 years and it was all untapped as if it was all brand new. They moved it all into our new home in…

Local movingMoving-related storage+ Responsiveness+ Quality+ Professionalism
Julie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Thompson Movers is simply the best! We needed to move out of our home, store our items for 6 months, and then move into our new home. They handled everything beautifully and at a fair price. I would definitely recommend them!

In-state movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Local movingMoving-related storageOversized-item moving+ Responsiveness+ Punctuality+ Quality

Price

$1.8k+105% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving83$529–$1.4k
Oversized-item moving13$228–$656
Senior moving11$569–$1.7k
Moving-related storage9$243–$807
Interstate moving6$2.1k–$4.9k
Moving-related packing6$375–$1.1k
In-state moving3$415–$1.8k

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