Experts Reviews · Company report
Thompson Moving & Storage, Inc. ILCC7337MC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty55−4.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Thompson Moving & Storage, Inc. ILCC7337MC

Palos Heights, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 79 piano movers · 4.8★ from 252 Google reviews

Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thompson Moving & Storage, Inc. ILCC7337MC is better than 85% of piano movers.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 76% of piano movers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Thompson Moving & Storage, Inc. ILCC7337MC is better than 55% of piano movers.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thompson Moving & Storage, Inc. ILCC7337MC is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Thompson Moving & Storage, Inc. ILCC7337MC is better than 50% of piano movers.C
50

Reviews for your job

Customers hired Thompson Moving & Storage, Inc. ILCC7337MC for 7 kinds of job.

Thompson Moving & Storage, Inc. ILCC7337MC for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Oversized-item moving”

Van5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had an excellent experience this morning with Thompson Movers. John M and Alex were very professional. I was told they’d be here at 8:30 am and they were here 8:30 on the dot. They were swift and efficient disassembling my furniture and then packing into their truck. I followed behind them and they were very careful…

Paid $500–1,000Great priceLocal movingMoving-related packingOversized-item moving
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company what a great crew showed up on time and finished early would highly recommend Tompsons Moving Co John M ,Matt JP,John L and Steven Great job guys.

Paid $1,500–2,000Great priceSenior movingLocal movingMoving-related packing
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you to Thompson Moving & Storage for making what was a bittersweet day such a positive experience! We can't brag enough about this move! Project Manager Adam and his team: Jayden, JP, James, Eddie, Alan, Anthony, Jim, Joey, John, L, Michael, Alex, and Alexavier, arrived on time and handled each classroom with…

Paid $5,000+Great priceLocal movingOversized-item moving
Chrissy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful experience using Thompson Moving & Storage from start to finish! John M, David, J.P., Cole and John L were efficient, polite, and respectful! We had two pickup locations and they made a challenging day much easier! We were very impressed with our moving crew! Highly recommend!!

Local movingOversized-item movingMoving-related storage
MySTiCaLLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thompson movers are very professional. From the moment I called to schedule my move, to the moment they took final payment, they were courteous and very nice people. They also work very fast without damaging any property. I would recommend 10/10

Local movingOversized-item moving
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've used them for 3 moves across the Chicagoland area over the last 20 years and had a wonderful experience every time. The most recent one was yesterday, and the crew of Adam, Jaden, Cody, and John L went above and beyond. They communicated really well on the front end to make absolutely certain they loaded…

Paid $2,000–2,500Reasonable priceLocal movingOversized-item moving
LaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cannot begin to thank Adam, Jaden, J.P., Michael, Duffy and James enough for how they handled our move. Friendly, helpful, taking care with all our belongings. If you are moving this is beyond a doubt the company you want to use. Even came in under their estimate. Thanks guys for everything!

Paid $2,000+Reasonable priceLocal movingOversized-item moving
AnnLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have used and recommended Thompson for decades. Great group of guys!

Paid $1,200–1,400Great priceLocal movingOversized-item moving
SullyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thanks to John M, Alex, Mahoney, and Alan for their careful, friendly and efficient service on our move.

Paid $1,800–2,000Great priceSenior movingLocal movingOversized-item moving
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend Thompson Moving & Storage! They worked with us on two last minute closing dates for our moves. They were quick, efficient, and friendly. Our crew of John M, Alex, Mahoney, Duffy, and Davis were the absolute best!

Reasonable priceLocal movingOversized-item movingMoving-related storage
Jeanette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thompson Moving was terrific from my first call through delivery of my furniture and belongings. The moving team couldn’t have been better, they were careful, efficient, kind, and asked the right questions. John M., David, Duffy, Johnathan, Eddie, and Davis.

Great priceLocal movingMoving-related packingOversized-item moving
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We asked around to friends and family to find out who the best movers were in our area. Thompson Moving and Storage were recommended by the majority of the people we asked. They did not disappoint. John M, Michael, Duffy, JP and Anthony were professional and fast. We recommend them and would use them if we move again!

Reasonable priceLocal movingOversized-item moving
SteveLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Local movingMoving-related storageOversized-item moving+ Responsiveness+ Punctuality+ Quality

Price

$1.8k+105% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving83$529–$1.4k
Oversized-item moving13$228–$656
Senior moving11$569–$1.7k
Moving-related storage9$243–$807
Interstate moving6$2.1k–$4.9k
Moving-related packing6$375–$1.1k
In-state moving3$415–$1.8k

Compare with