Thornton & Grooms

I have received 5000 stars service! Starting with receiving a text with the name AND picture of the technician, the work was done fast, CLEAN, and with thorough explanations. Are you kidding me? Unclogging my drain while wearing a nice white shirt? I fully and enthusiastically recommend Thornton & Grooms! Evan was… Read full review

The best company I deal with the prices perfect and the stuff they send it to very very professional

Cant thank Joe and Jerame enough for getting my line hydrojetted. Battled my plumbing system and a crazy storm that came through. Got my line clean and scoped. Will recommend to everyone I know.

Evan did an excellent of unclogging the floor drain of my basement . He is very polite and very considerate of keeping his work area clean before and after the job .

Very courteous and efficient. Informative.

David was great! He was professional and knowledgeable and had a wonderful attitude. He was thorough and explained everything he did. David is definitely a wonderful representative for Thorton and Grooms.

Aaron did an excellent job of helping me with a clogged line. He was very courteous and careful with clean up.

Evan was on time and determined to get our problem solved. He was very thorough and polite. I am very happy with the service we received from Thornton & Grooms and Evan.

Darrin was very professional and informative he represented himself and the company well.

We had 3 plumbers in 2 days. Diana, Darrin, and Rob. All were excellent workers, personable, friendly and educational. Good work and problem solved. Highly recommend this plumbing company.

Makki was professional and kind!!! Will def be calling again when I need to!!!

Prompt responses. Good contact with scheduler. Very professional, efficient, neat, respectful, friendly.

Great communication, service, and professionalism, would highly recommend.

Excellent communication through the whole process, from booking through arrival and departing. Professional, courteous, thorough. Greg arrived on time, was very thorough with his inspection of the plumbing system. He replaced a couple seals, drained the hot water heater & installed a couple screws into the HW… Read full review

Diana was a very professional and kind person to work with. She answered my questions relatively easy. She was a wonderful person to work with. She's is a wonderful person working for your company thank you.

Service was excellent, kept us informed every step of the way and did a great job cleaning up afterwards!

Zack’s visit turned out to be a great experience for me to deal with house plumbing system. He is courteous and knowledgeable while showing patience with customers. We have good communication and thus made me more appreciative of him and the company’s home care service.

Demetrious was so kind and helpful, awesome work’

Brandon and Ethan came out for our annual plumbing inspection. Found & recommended some services before things got out of hand and broke/needed major repairs. Very professional, friendly & helpful. Would highly recommend!

Everyone from Thornton & Grooms is exceptionally nice and personable. This visit was no different. Craig was very friendly, confident, and answered all of my questions regarding my clogged drain. He laid out the options for upgrading my plumbing situation and was very knowledgeable about the project. Excellent service! 10/10

Darrin was very professional and didn’t want to leave until he was sure the problem was fixed. The company should promote hard workers like him.

Professional, friendly, and throughly completed job. I will definitely recommend this company. Especially for the price and quality of work.

Omari was very informational and cleared up my issues. Omari took extra steps by placing covers to prevent damage from his machine, plastic around the drain and walls and using simple green to clean up afterwards.

1st rate. Proffessional, considerate and prompt

Great experience. My technician was very professional and knowledgeable.

Very professional and patient. He did an excellent job.

On time and detail service. Zach was very professional.

Darrin was amazing. Fast and to the point. He was very polite and always ask permission before doing anything.

He did a great job helped me out a lot good service explaining everything

Zachary did a great job. Very professional and helpful!

I have had just one of those years with a ton of small issues requiring a plumber. My latest problem was an outside leak to the pipe that feeds my sprinkler system. Shout out to Matt V. for his great work fixing that geyser. T&G have located and fixed my problems, every time. I have saved at least $300 this year… Read full review

Very professional, excellent work, on time,. The salesman Don took his time and explained everything to me. The installer Joe was very nice and did professional excellent work. I highly recommend Thornton and Grooms.

Very polite and professional All 3 of their employees were great. The problem I have is they spent more time trying to sell me crap I didn’t need. If they would have sent one person to do the job I Asked for we could have both saved money The 99.00 drain cleaning cost over 400.00 and they could have been done… Read full review

Darrin Wimbush did an excellent job. Prompt, professional, and he kept the work area clean.

Megan was very friendly and chipper, she fixed the drain extremely fast. Definitely would recommend this company and Megan to anyone else

Our bathroom drain was draining slowly and ordinary drain cleaners weren’t working. Zack came and quickly accessed the problem and cleared the clog. Thank you Thornton & Grooms for having a wonderful employee, Zack.

Thornton &Grooms came out for a sewer clean out which unclog it right away. They told me about a plan I could get real cheap for once a month which was great I purchase. Then came out the next day and ran a camera which was included in the sewer clean out. They were fantastic and patient with me. I will contact them in the future if I need too.

Randy and Diane did a great job! very professional they made sure everything was covered. They had tarps and plastic down and was very efficient. I will call them again for sure if I ever have problems

Very professional, friendly, knowledgeable, excellent communication & right to work, in and out. Very happy! 👍🏼

Jacob was very knowledgeable and informative. He answered all my questions and concerns. I appreciated his service.

Zachary and his associate were on time, friendly, and professional. Unclogged my drain and explained all of my options, even prevention in the future. Top Notch service and fair pricing. I will definitely use Thornton & Grooms for all of my plumbing and HVAC needs in the future. Already schedule my service… Read full review

Anyone asked will state that this is a higher cost plumbing & maintenance company, but remember that one gets what one pays for. T&G has quality employees performing quality work. If you are looking for courteous, patient, clear explanations from an experienced professional, one can't beat Thornton & Grooms. This… Read full review

Jaylen was excellent, very professional. He advised me of the different service Thornton & Grooms offers. He clean up after he served my kitchen drain. Thank you again Jaylen.

Excellent service, knowledgeable technician. Really knew how to service my pipeline. Going with them for a Hydro flush. Totally worth the cost. Great company!! $99 camera inspection and snaking the main pipes. All around very happy with their service.

Take great care of us Everytime! Definitely not cheap, but the work quality, customer service, and timeliness are worth it.

Logan did a great job. He is very patient, and stayed on the task until it was completed.

Excellent service!

Just an overall great experience with Thornton & Grooms from the phone call to the end.

Fast service. Friendly and informative employee. I ask a lot of questions and they answer all of them. Very reasonable pricing.

Awsome Experience

Highly professional and did a good job evaluating our drain pipe.

Mason came out to do an annual inspection of our water base board furnace. While inspecting the pipes in the crawl space discovered the plumbing PVC pipe we had installed 4 years ago had come apart and all water from the house was being disposed of in the crawl space. This was not his responsibility - he works on… Read full review

Demetrious did a great job fixing our clogged drain. He was very friendly, polite, personable, and knowledgeable. Demetrious was conscientious of doing a good job and worked hard.

Had Jonathan and Paul out for annual maintenance and some minor repairs. They were very thorough and did an excellent job. Would definitely recommend.

Smart, friendly ans responsive. Very professional and was able to explained his work to me in a way I could understand and retain.

Had them out on 2 different issues. Both times they were great. Just cleared clog. Service men were polite and respectful.

Zach came and cleared the drain efficiently. Explained step by step the procedure. He was very knowledgeable and polite.

Next day service that was absolutely outstanding and seemed like it had been part of their schedule for weeks!

Jeremy was AWESOME! This was a stubborn back up and he kept working until it was clear.

Great costumer service and well trained technician! I would definitely recommend this company to everyone for there professional AC service. Thanks again Steve , well done!

Brandon was excellent knowledgeable punctual polite. Upfront on work that was to be completed all around great plumber give him a raise!

Craig Prudom arrived promptly and was thorough, professional and clearly explained the issue with our plumbing.

Did a good job clearing obstruction in drain.

Technician was professional but did not use a camera scope to see if there was any real need to clear the drains, nor did he indicate that that was an option

Kelsie came to my house, I took one look at her and she just exuded the confidence and readiness to do the job. Before Kelsie, Thornton and Grooms usually sent guys so she was the first lady to be sent. She did the job and handled herself better than the guys. Thornton and Grooms is a company that I trust and I have… Read full review

Extremely knowledgeable and professional, we will definitely be using their services in the future

Our tech was very knowledgeable and cared very much about the quality of work he did. He was very professional too.

Phil was excellent! He did a very thorough check of my AC while explaining everything he did, what he saw (good/bad), what to expect with the bad, and took photos. I was very impressed with his service and very informed after he left. Great job! Tequila was great! Explained everything, very informative and friendly!… Read full review

Megan was an awesome technician- communicated and explained everything in detail in a friendly, understanding way. I would hire her again in a heartbeat!

Meghan was very professional and thorough.

Jaylen did a great job. Very professional. He got to work right away and educated us on keeping our plumbing clean and trouble free. He also explained the merits of the company’s maintenance plan and cleaning service to totally remove our clog. He made very good points, but we ultimately declined.

The service person was very polite and professional, and arrived on time and did his work quickly and professionally.

Honest, polite, knowledgeable, quality job. Gives valuable advice. Exemplary.

Julio came over on time and was professional. He was very thorough in reviewing what was wrong with my heating unit, what could and could not be done to fix it, and did what he could to troubleshoot so I had heat in the meantime before a more permanent repair could be made. He was on his way out, my heat quit… Read full review

Very likeable and professional and most important of all, honesty.

When you need a word to describe Megan it would definitely be top notch. Megan is one of a kind. She stands above the pack. I hope you guys really value her work , opinion and her expertise Megan came to my house on July 10th. She was extremely awesome. It was quite evident that she knew her craft. She explained… Read full review

Zach was great!

They are very professional, friendly and thorough in their field.

Jim Murt was an excellent representative for Thornton & Grooms. He was very professional, knowledgeable in the subject matter at hand and reviewed with us the different options available to us in order to resolve our plumbing issues. He was a pleasure to work with. Thank You !

Billy and Stephanie did a great job! Very communicative upon their arrival and called to let us know the progress of the repair and cleaning, very personable and knowledgeable.