Thornton & Grooms

Great very clean and professional

Professional, friendly workmanship. First rate.

Jaylen was very personable, professional, and performed all diagnostic work and described his finding in a manner I fully understood. His knowledge and experience was very evident. Thanks Wayne

Very polite and thorough. Nice job! Appreciated the flexibility and accessibility. Highly recommended.

Anyone asked will state that this is a higher cost plumbing & maintenance company, but remember that one gets what one pays for. T&G has quality employees performing quality work. If you are looking for courteous, patient, clear explanations from an experienced professional, one can't beat Thornton & Grooms. This… Read full review

My call was to have the garbage disposal replaced with a pipe I no longer wanted a garbage disposal. I purchased a new kitchen faucet and wanted that installed. Lastly I needed the toilet repaired. I was told it would be two separate jobs to remove the garbage disposal and replace with a pipe which would cost more.… Read full review

Workers always friendly and courteous

Excellent! Great Company, trust worthy, professional and on time! The crew that came to are house were courteous and made sure they did not leave a mess. Very friendly and knowledgeable while explaining everything they were doing. Thorton and Grooms are the best in the biz. I would highly recommend them as they… Read full review

Several years of quality, quick work by all T &G technicians! Ricardo, Jeff W. and Tony Paterno have been especially great! Customer since 2019

They are very professional and technician are usually very knowledgeable. The response time is also good. Price wise they are higher than the market.

We’ve always loved the level of service that T&G provides, but Zeke went above and beyond! Really happy, job well done.

I cannot say enough of how these guys are the best plumbing service company out here. Completely trustworthy and the services techs are hands-down the best in this industry. They always have the parts that are needed so I'm never waiting to get my problems repaired. Thorton and Grooms will always be my first choice when I'm in need.

The plumbing technician quickly diagnosed the problem with our garbage disposal. He had a new one in his truck so he was able to install it right away. He was very professional and friendly.

Was able to come next day and fix our issue super quickly!

He was great and informative

Thornton and Grooms came out and fixed a major plumbing leak for me. Zak our plumber was fantastic and went out of his way to fix our issue but still kept the cost at a reasonable amount. He kept us informed and gave us many options to choose from. We ended up adding a garbage disposal install to the scope of work. Definitely recommend Thornton and Grooms.

Experience, well informed and professional.

Plumbers replaced 9 turn-off valves, replaced water softener, replaced garbage disposal and flushed water heater. They were efficient and cleaned up as they worked.

Knowledgeable, professional, very courteous

Lucas Ancona did an awesome job today. Very happy!

Marcus very polite and descriptive on the product. Will recommend.

While, there was a delay in providing service I finally got the prompt attention I was looking for, and the service was excellent.

We have been members of Thornton& Grooms Home Care Club for over a year. The staff is always vey competent, professional and extremely polite. We renewed our membership yesterday because we have been so pleased with this company.

Tariq was excellent and offered valuable information and options going forward. I appreciate it!

Great job.

Devin did a great job. He stated the information clearly and was very friendly and polite.

I've been using them for several years and I've always been very happy with the services. The techs are very knowledgeable and fully explain anything I want to know. Sales is very easy and helpful to work with without being pushy. All their staff is very nice and quick to respond. They are a little more in cost than… Read full review

Dan came to my house to perform the yearly Furnace safety check. So glad I had it done. Found a leak that caused some damage to the motor. The part is still under warranty so having it replaced. If I did not do the maintenance this year, could have done more damage to my furnace. So Thanks Dan for doing a great job… Read full review

This company is great! My plumber Joshua was very knowledgeable and went above and beyond to make sure I was happy. Customer service was efficient and friendly.

I have been a client of Thornton & Grooms for many years. Love their Home Care Plan. This very affordable plan includes an annual checkup/maintenance of both my furnace and air conditioner. By regularly doing maintenance I'm extending the life of each of these expensive items and they can alert me to potential… Read full review

clean furnace

Everyone we’ve had out to our home has been exceedingly professional and kind. We’re thankful to have such a great company to turn to for our repair needs! Omar was great, Friendly and informative!

Tom was great, he explained everything clearly and was just really friendly. Looking forward to working with him in the future.

Refreshing and professional who likes his profession and enjoys pleasing his customers. Thanks, Mason for your great work with disposal R2, and Ricardo for thoroughness Tues with furnace. Thanks again both of you and your fine company Thornton & Grooms.

I appreciate Paul’s professionalism and respect for my home. He was careful, quick and efficient. A+ service!

Rodney tried and was unable to repair my vintage dish master. Installed a new faucet assembly. Rehung the garbage disposal, and fixed a variety of other small issues. He is certainly persistent! A pleasant and professional gentleman.

Tony came out to replace the atmospheric venting from my water heater with a bigger diameter tubing. He was professional, courteous, and did a fantastic job. The only issue I had with Thornton & Grooms was with scheduling - I was offered $50 to reschedule on the day of my appointment for ~1 month later, but denied… Read full review

Todd and Nick were absolutely amazing and got the job done. Would definitely recommend them to anyone, helped us understand the process and problems. Todd was extremely helpful today and patient with me having to step away a lot. 10/10 service today, glad i called Thornton & Grooms!

Great technician explained everything to me regarding my furnace and made the appointment for me to have an estimate to install a new furnace and air conditioner

Paul was very knowledgeable and professional replaced stack in basement and installed all new plumbing in main bathroom. Fantastic job they were neat showed up on time and did first class work.