Thornton & Grooms

The technician did a great job of explaining every aspect of the inspection and was very friendly and knowledgeable of his craft.

Jesse Cline did a fabulous job installing a new toilet. He was efficient and knowledgable and did the work in very little time. It was a pleasure to interact with him. He answered all our questions. Great Job which is consistent with all work we have had T&G do for us.

On time,and professional. Informed me every step. Clean And efficient

Thank you for assessing my furnace. It needs replacement, and I am looking forward to the installation by Thornton & Grooms. Winter will be comfortable here rather than a problem. Thanks again!

Very competent. Prompt. Personable. Educated me about my furnace and its working parts. The interior pictures helped a lot. He left me with options for repairs.

Ben did a great job , as we have come to expect from Thornton & Grooms. Ben flushed and descaled our tankless water heater and while that process ran, Ben installed a replacement toilet in our master bathroom. Ben explained everything that he was going to do and then went over the completed jobs when he was… Read full review

David R., arrived and was pleasant told me exactly what he was going to check and if I had any questions please feel free to ask. David was wonderful to work with. I know that when I call for a service the person or crew that show up will be very professional. I would highly recommend. Thornton & Grooms, is who I… Read full review

Excellent communication through the whole process, from booking through arrival and departing. Professional, courteous, thorough. Greg arrived on time, was very thorough with his inspection of the plumbing system. He replaced a couple seals, drained the hot water heater & installed a couple screws into the HW… Read full review

David R. provided excellent customer service. He did a great job servicing my furnace by changing 2 UV bulbs and cleaning the blower. I would request for him to return for future work.

Kyle did an excellent job with my condo yearly furnace inspection. He kept me informed throughout the entire process. Was very professional and friendly.

The Technician, Gabe was very professional and thorough in explaining the problem and process to fix it.

Excellent and quick insulation of our whole home surge protection device. Ian was professional and showed us what he was going to do and when he was done what he did

5 star!

Alex was prompt, efficient, knowledgeable and explained everything he was doing.

Technician did a thorough inspection of the furnace and explained what he checked and what might need attention in the future.

Great service, knowledgeable and explained everything well. Stephen was very personable and covered all the work he did with explanations. Very efficient and thorough. He went above and beyond. Look forward to our next maintenance service. Appreciate the dedication in doing a great job.

Good job. Good price. Efficient

When you choose Thornton and Grooms, you can be confident that the job will be done right. Their team is always polite and skilled. I only call them for heating, cooling, and plumbing needs. They may not be the cheapest option, and their prices are often higher, but you can trust them to stand by their work. You… Read full review

David was very professional and patient with me - showing me what to check with the heating system. Thank you.

Nick was thorough, clear, knowledgeable, and gave us all the options without pressure. Very courteous, and did a great job. We do not hesitate to recommend!

Thank you, Donte!

Furnace inspection

Thorton & Grooms HVAC tech, Dan Jurkiewicz, provided excellent service today w/ our yearly furnace inspection. Always a pleasure to have the professionals at T&G at our home as they are all so knowledgeable, respectful and professional. Thank you T&G!

Anyone asked will state that this is a higher cost plumbing & maintenance company, but remember that one gets what one pays for. T&G has quality employees performing quality work. If you are looking for courteous, patient, clear explanations from an experienced professional, one can't beat Thornton & Grooms. This… Read full review

We had a great visit from Paul who went above and beyond! Fixed our plumbing issue with no problem!

Was terrific. Extremely knowledgeable, kind, and informative. Took care to walk me through and explain what I didn’t know . I felt like I got the care he would give to his Grandmother.

Air conditioning & furnace inspection

Plumbing inspection

Nate is wonderful to work with and is willing to go above and beyond to look at other potential issues and offer solid recommendations. He is compassionate and supportive. He is an asset for the team.

Daniel was extremely professional and diligent in solving our HVAC issue. Daniel’s efforts solidified in that I made the right choice in purchasing my HVAC system from Thornton and Groom. After install service to me is key and I always can rely on that with T &G. Thank you Daniel!

Brian was lovely to work with. He kindly provided a thorough inspection followed by a detailed explanation of any issues he noticed. We appreciate Thornton & Grooms service. We have used them a number of times now and will continue to do so. Thank you!

Very professional with attention to details. Awesome

Over the years, since 2018 , we have had Thornton & Grooms install and service a number of items in our home. We appreciate the cordial, professional manner shown by each of the T&G people.

David Rudd is a very informative person that fixed and did all the maintenance work required that was recommended for the job. He also mentioned another item to keep a close look at that we will have to be taken care of in the near future. We will recommend T - G to all our friends and neighbors. "GREAT JOB" 👍

Technician was very Helpful and courteous. Explained problem and solutions. Very professional!

Thorton and Grooms sent out their best man, Darian Byrd, to look at our boiler and radiators, to make sure they are working properly. He was extremely knowledgeable and gave us great service!

Very professional. Explained everything. Really nice.

TJ was here to perform an AC system check and did a thorough job. He walked me through a couple of things I can do myself to optimize system performance. He was courteous and friendly as I’ve come to expect from T and G Techs.

TJ was thorugh in his inspection of the A/C system. Answered questions I had about the system.

Dakota was exceptional, very professional, very informative and thorough. But above and beyond all that, a very nice person. Thank you Dakota we will be requesting your services again.

Awesome representative of Thornton & Grooms! 😻 Nice serviceman! Da’Vu was very pleasant & I’d happily see him again, if any future furnace or A/C issues crop up!!!

Julio came over on time and was professional. He was very thorough in reviewing what was wrong with my heating unit, what could and could not be done to fix it, and did what he could to troubleshoot so I had heat in the meantime before a more permanent repair could be made. He was on his way out, my heat quit… Read full review

Install went well and they did a great job sealing up everything they worked on. They cleaned up pretty well and house is starting to cool off already.

Several years of quality, quick work by all T &G technicians! Ricardo, Jeff W. and Tony Paterno have been especially great! Customer since 2019

Devin was outstanding. Very respectful, thorough and nice. Great job

Did an awesome job and gave me great advice.

Thorough professional installation of my replacement equipment.

Very professional and friendly service!

June 2026 - I have another great review for Thornton and Grooms. Jeron Greene came to check out our AC unit, and addressed other minor concerns we had. He was very friendly, professional, personable and took time to explain anything we asked. We've had T&G out at least 5 times now and each time the technicians and… Read full review

Update to plumbing work done on 05/26: Glad to see Zak showed up since he did the original work. A small water pressure issue with the shower. This was quickly resolved by cleaning out the shower head screen which had scaling probably from the hot water heater flush. Once cleaned and reassembled, issue resolved. Zak… Read full review

Very thorough, professional and friendly. Very expert, informative and helpful. Respectful and considerate of all my concerns. Much appreciated!

Fast and great service from Thornton and Grooms today.

Johnathan, the technician, was especially professional and competent. Jonathan had good people skills. He thoroughly explained the work to be completed and provided a summary of the Water Heater flush, maintenance process and heater condition. He thoroughly inspected all of the plumbing fixtures in the home and made… Read full review

We’ve always loved the level of service that T&G provides, but Zeke went above and beyond! Really happy, job well done.

Jonathon was excellent. He was very thorough and knowledgeable. He took the time to explain everything he was doing and seeing. He was very pleasant and kind. And he wore shoe covers too.

I have experienced Thornton and Grooms services to be very polite and friendly. They take time to explain the work needed without me having a feeling of discomfort.

Wonderful service! The staff is very friendly and respectful!!

David arrived when he said he would. He provided trouble shooting, inspected furnace and consulted with fellow staff. Very thorough and professional.

Very knowledgeable, professional and polite

Mason was on time, very professional and efficient.This was a visit to check the 1st floor/zone heat, rather lack of heat. He was very thorough and replaced the zone valve actuator motor. T & G have the best people. Thank you!