Thornton & Grooms

They did a Wonderful job. Very knowledgeable. Answered all my questions. Very professional from start to finish. Showed up promptly. Highly recommend.

Alex and his team are top notch. Even though they encountered several unforeseen problems they garnered additional experts and worked through them until they were solved. Their access to expertise and willingness to get the worked completed is why we use T&G

Great Service today from Mark Stoll at Thorton and Grooms especially as I have two OLD Boilers that were just repaired. Above and beyond, Very happy! EDIT 5.6.2024 Great service today from James Stewart, he did a fantastic job helping us with a plumbing leak, unfortunately it was a big deal as we had a small flood… Read full review

Nick was very thorough, friendly and informative.

Needed to add freon to charge the system. They came and diagnosed the issue and promptly made the necessary repairs

Julio came over on time and was professional. He was very thorough in reviewing what was wrong with my heating unit, what could and could not be done to fix it, and did what he could to troubleshoot so I had heat in the meantime before a more permanent repair could be made. He was on his way out, my heat quit… Read full review

Thorton & Grooms have always been great for us. Jeron was wonderful and got our AC back online in time for the heatwave.

Marcus did a great job installing my new water heater. He was efficient yet very careful. The job was done very cleanly. He took time to explain what was done and why. He answered all my questions in detail. I would be happy to have him back in My Home again.

Update to plumbing work done on 05/26: Glad to see Zak showed up since he did the original work. A small water pressure issue with the shower. This was quickly resolved by cleaning out the shower head screen which had scaling probably from the hot water heater flush. Once cleaned and reassembled, issue resolved. Zak… Read full review

We’ve always loved the level of service that T&G provides, but Zeke went above and beyond! Really happy, job well done.

Thornton and Grooms handled my AC repair with professionalism and sklll. Our technicians were punctual and very courteous. I’ve dealt with T&G multiple times and find this experience is typical rather than the exception. Great company!

Great service, professional and kind.

I had Brian come and look at my furnace that wasn’t working and boy is Brian a GEM!! He is very thorough and talented in his work and I would highly recommend him. Along with his talent in heating and cooling he is very compassionate and patiently listened to my sad story and put up with my pity party I had going… Read full review

I have Alex checking my furnace to figure out what was the problem. He is very knowledgeable person, explained to me while testing with kindness.

I was simply amazed at Thornton & Grooms professionalism, knowledge and integrity on all the changes I needed. Shout out to Tequila W. Who not only took her time but walked me through everything with keeping my budget intact. Anything HVAC make sure you ask for her. I will be using their services forever.

Well trained technians. I have been calling on T&G for years now. They are always professional and knowledgeable. They clean up after themselves and are kind people.

It was initially tough to identify the actual issue . But with couple of diagnosis he could able to make it , thru patience . But we had to saty chill for we weekend. But finally got hvac running good .

Very knowledgeable and professional. Gave me very good insights on how to keep my system running smoothly. Highly recommend!

I just had a terrific early season furnace check. The technician Nick Garrett was thorough and answered all of my HVAC questions while performing the work. I cannot recommend these guys enough for your home HVAC needs.

Detailed, knowledgeable and very professional. Each detail was explained to me clearly and the end result was awesome. Great

Prompt Courteous Efficient. These guys are the best

Amazing service as always. They’re always my first call for any plumbing or hvac needs.

Thornton and Grooms has been my go to since 2020. I don’t get the sketchy vibe I have had with other plumber or HVAC companies. I don’t like being pushed products I don’t need and they respect that. The last person who came to address a plumbing problem, Jacob, was awesome. He was knowledgeable, quick, and very friendly.

Dan came to my house to perform the yearly Furnace safety check. So glad I had it done. Found a leak that caused some damage to the motor. The part is still under warranty so having it replaced. If I did not do the maintenance this year, could have done more damage to my furnace. So Thanks Dan for doing a great job… Read full review

Showed up on time, great service, and honest feedback. They did awesome work installing new HVAC and air conditioning units.

Ben Schuchard was Great! Very punctual, knowledgeable, polite, patient and explained patiently all the things I asked. I am very happy with the fast response of Thornton & Grooms and great service. . We are happy with the service provided by Thornton & Grooms.

Kyle was A terrific source in repairing our issues. He is thorough and knowledgeable about the issues weird. I would highly recommend Thornton & Grooms for any HVAC issues you may have.

The furnace repair went well. 1/2 hour from arrival to leaving. My call 1/2 hour before showing up. Yes!

Replaced all failing copper with pex in small crawl space in one day. Left my house cleaner than when they started. Did a great job. January, 2022 Repaired furnace. On time, very thorough, explained everything. Kaleb did a great job. November 2024.

Great job. Explained everything and answered all questions.

We've used Thornton & Grooms to install our Boiler, baseboard heating, and AC, and to to replumbed our water pipes, over the past 25 years. Their technicians are always professional and explain the repairs to be made, and the costs, to our satisfaction. They call the day before and the day of to let you know when… Read full review

I’ve been a customer of Thornton & Grooms for many years. I have always found their work to be excellent. Today’s visit was to check out the A/C. As usual the job was completed and as usual I am completely satisfied with the service. Everything checked out OK. I continue to be a very Satisfied Customer!

Outstanding customer service! Our technician, Amon Roberson, explained everything he was doing, offered suggestions to improve what we were already doing, and recommended added/needed services. Amon is very knowledgeable and professional! We are very happy with the services Amon provided!

I have been a client of Thornton & Grooms for many years. Love their Home Care Plan. This very affordable plan includes an annual checkup/maintenance of both my furnace and air conditioner. By regularly doing maintenance I'm extending the life of each of these expensive items and they can alert me to potential… Read full review

Aaron was amazing! He is always thorough and knowledgeable. Highly recommend him and Thorton & Grooms.

Dan Beckett did a great job inspecting my furnace snd AC.

Adam is a true professional, competent, extremely knowledgeable, and very thorough with his work. He did an excellent job and recommended some of the services that we had been considering for a while. Very Impressive indeed!!!

Our plumber, Dorian was fantastic. He spent the extra few minutes to help us understand our boiler better and what to keep an eye out for.

“World class service with a family touch!” The experience I have had for the last two weeks has been a complete contrast from their mission. I was without heat for two weeks. The first trip, the technician misdiagnosed my furnace. I will never use the company again. I’m a firm believer when you mess up, you stand behind it, own it and make it right.

I have worked with Thornton and Grooms several times throughout the last few years. They have done repair work on my furnace, replaced my AC, and most recently installed a tankless water heater. I have been extremely satisfied with all of this work. They are very responsive to all of the jobs I have called them for,… Read full review