How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%73+25.5Reliability 15%48+7.2Craft & service 20%79+15.8Value 10%50+5Momentum 8%13+1Track record 7%88+6.2Accountability 5%33+1.7Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCOREThoro-Clene
Better than 70% of ironing services · #6 of 20
Thoro-Clene for general carpet cleaning
Clear ✕All 86 Google reviews tagged “General carpet cleaning” · showing 60
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★He did a great job, did not feel rushed, I had 2 places that needed stretching, they were wrinkled and ugly, now you can’t even tell where they were! Fantastic, professional workmanship! I couldn’t be happier! The carpet feels fluffy again, I love the cleaning solution used, no residue, clean smelling, and super…
KayJean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★So happy my carpets are clean. They are soft on my feet and then smell is so much better.
ColleenLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Oscar did an amazing job! He took the time to go over areas that needed a little extra help. It looks really good, thank you!
Lindsay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Seriously could not be happier!! After having someone else schedule with me and then completely no-show, I was already irritated as hell and just wanted my carpets cleaned. 😂😂😂 I’m sooo glad I ended up finding Thoro-Clene Carpet & Upholstery Cleaning instead. They showed up when they said they would, were…
Lorrie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★I love these guys they are always so kind and respectful.
BrianLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★From scheduling to completion our experience was top notch. Our carpet looks great. Our technician was super friendly and we will definitely use them again!
RalphLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★Phenomenal work guys as usual! Thank you for responding and booking us for an appointment in less than 24 hrs!
DonnaLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★Thoro-Clene did professional and amazing work on our carpets. The professional assigned to our job was a family member of this local family owned business. They have been in business for 26 years. He paid special attention to the areas that were needing extra care and the two area rugs and carpet square footage…
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★They did an awesome job! Carpet looks better than when we first moved in. Carpet feels cleaner, fluffier and overall significantly better! Tech was on-time, he accommodated our furniture that we couldn't move (even helped me move a few pieces) and provided foam blocks for placing furniture back in place without…
MikeLocal Guide · 219 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★We have had Thoro-clene clean our carpets multiple times and our upholstery once. They are on time, courteous, they do great work, and their prices are fair. I highly recommend this company! We just had them come back again this past weekend, and John from their company was amazing! He was super thorough and did a…
GeneLocal Guide · 226 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★Thoroclean has been our Trusted Advisor for our carpets and stain removal for multiple years because they exceed our expectations! When you call to book an appointment they are friendly and dependable. The carpet cleaners are friendly, zoned in to give us the best possible service. They are courteous and focus on…
ShayLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★Update 2/2026 I just wanted to update this review, I still use Thoro-clene (usually every 6 months) Oscar still takes care of us and does exceptional work. Not only are my carpets perfectly clean, but the whole experience is great. I get a friendly reminder call where I’m offered specials, I am given a Curtesy call…
DavidLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Did a great job cleaning my stairs. The stairs had an oder from a freezer that failed and leaked during moving. They were able to clean the carpet and remove the smell in about 40 mins. Highly recommend.
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★These guys did a great job re-stretching and cleaning our carpet. Highly recommend.
StephanieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Very professional company that leaves our high traffic carpets looking new after each CLENE...high recommend!
Jerrod11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★These guys are great!! Fast,efficient and affordable!! I will definitely call them again !!
ConcepsionLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Very professional and on time,fully explained it.
Randi15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Fast, professional and super clean carpets!!!
Tanya9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Amazing company to work with, we've used them dozens of times on our rental properties! Quick and easy scheduling, and professional staff and fantastic services!
Skylar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★The carpet clean was okay but not sure it was worth the money.
KatieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★We love Thoro Clean. We get our carpets done every 6 months. They are fast and amazing. From slime to makeup to spilled juice they get it all out !!! There prices are great too 👍
Gregg11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I had carpet on the stairs that had been ruined by cats. Jason, with Thoro-Clene was incredibly helpful and took time to check for areas where cats may have urinated. His repair of the carpet on the stairs was amazing. He provided understanding and a clear concept of the work that was going to be done. I felt…
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Thoro-Clene was very professional. They did a wonderful job cleaning our Floors for our business.
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Loved our experience with Thoro Clean!!! I highly value professionalism, and that is what I got with their services. I was contacted at least a couple times prior to our service, one to confirm appt and second to check if the tech could show up early. Both our carpet and rug were saturated with pet odors and they…
Terri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Thoro-Clene... Amazing! Every time I have a need for their services, they are there. Best customer service, amazing work, and just a quick phone call away. They've installed flooring through my whole house, my townhouse and my RV (but don't ask for RV install, because they don't do that any longer, oops)…
Terri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★Very responsive to setting appointment. On time and did a great job! Will definitely use them again.
JoshuaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Honest, fast, and they do quality work.
Sydney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★They were great! Arrived on time and did a great job for a reasonable price. 100% would recommend.
Brandi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★They did a great job on our carpet and the associate was super friendly!
CameronLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★They did and excellent job at cleaning the carpet in my home. Very punctual and price was on par
Becky9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Thoro clene has always done a great job. I will continue to use them for future carpet cleaning.
Shelley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★These guys are wonderful!!! Will alway use them and no one else!!! Great place! Awesome deals too
SunnyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★On time, professional, thorough, hit the dirtier spots harder like I requested, kind, great value for the price, and easy to communicate with! Thank you!
RachelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★My carpets where soo dirty they got them completely clean. When my 5 year old came home he said . Why are the carpets white? We were all surprised!!
Melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★Taylor, who cleaned our carpets did such an amazing job. He is very professional.
Hal12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Have used them a couple of times, they do a good job
Jamie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★John was awesome! On time and thorough! Explained everything! He cleaned my master bath and tile and it is awesome! This is a great company! ❤️
Sheri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Thoro-Clene I would recommend for services needed. Tech was prompt and did an extremely great job. We are very pleased. He was willing to listen to our concerns. We would want Thoro- Clene for any cleaning in future!
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★The Ellis family and their employees have always been super professional and taken care of my needs, above and beyond their call of duty.
BeccaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★I would highly recommend them! My carpets feel brand new- the staff was courteous, punctual, and great to work with. Will definitely use again.
PamelaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★I have used ThoroClean many times. This time James used a super deep clean especially on the dog urine stains. It was an absolute miracle that he got the stains out. I was totally impressed with his service. This company really does an excellent job. I highly recommend them.
JamesLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★top shelf job.. thank you!!
N3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Want to give a shout out to Thoro-Clene carpet cleaning! They came the same week I called, were so friendly, and the gentleman who came was kind and professional and took extra care to work hard on the high traffic areas in my living room. They even called the follow day to see if I had any questions or concerns and…
Rob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★What a great local family ran business. Did an amazing job. With multiple animals in the house the carpet looked new after they finished!
StephenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Technician was very professional and explained all processes. The end result were extremely clean carpet areas and beautifully clean tiled floors! Highly recommend their service to all home owners!
Kaden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★So here is our story, I came home after work to find we were getting our carpets cleaned. we had another company come out (chemdry) and they said the 200 cleaning we agreed to wouldn’t do anything unless we bought the pet treatment which was 100$ a gallon and we would need multiple gallons. We tried to just have…
Aaron12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★These guys were quick and did a great job
Sandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★This was my first time using this company. My neighbor recommended them. The scheduler worked hard to fit me in at the last minute for a sizeable job. The technician was polite, professional and did a great job. My carpets look great and dried pretty fast. I liked that the technician used corner protectors to…
Michele2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★The technician did a great job. He was efficient and thorough. My carpets smelled good and I love the lines left after cleaning!
Valleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★These guys are awesome! Was easy to call and schedule, plus get an estimate. They showed up on time and did an amazing job. The technician was professional and considerate. We will never use anyone else again!
BrookeLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Thoro-Clean carpet cleaning was great! They were EXTREMELY fast in responding to my inquiry, got me scheduled for an appt within the next couple of days so that we didn’t have to wait long, they were on-time, and consulting with me on my options and helped me find the right treatment needed. They quality of work…
ronLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Very professional, did a good job. Used them for our lobby and hallways in our condo building.
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★They were on-time, very professional, and my carpets looked like new when they were done. I will be using them in the future. Every communication with them was pleasant.
Sue15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Came when they said they would. Professional - the carpet had traffic areas as a result of basement restoration. There is no evidence of the dirt area. Good value for the money. Have used them in the past and will again
MychelleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★great customer service!! our dogs puked everywhere they were responsive and came out right away and you would never be able to tell!! thank you for the great service!!
CandaceLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★They were on time, very professional and did a fantastic job. We had a couple stubborn stains and they came back free of charge to get those stains out. I love their communication and follow up. I definitely recommend.
MeganLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★They were able to schedule my appointment in less than a week. Great price, great job, great follow-up call and email to make sure I was happy with their service. Very happy with everything.
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★Best company!! I currently bought a house, but the closing date kept getting pushed back, so I had to constantly keep calling and rescheduling, not only were they able to help me, they were so kind and easy to work with. They were able to clean carpet in two house, and they installed carpet in my new home. Great…
Robert8 months ago★★★★★Rating only, no written review.
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Rating only, no written review.
vs category
Blue = Thoro-Clene, grey = ironing services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%73+25.5Reliability 15%48+7.2Craft & service 20%79+15.8Value 10%50+5Momentum 8%13+1Track record 7%88+6.2Accountability 5%33+1.7Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
