Is Thoro-Clene any good?
Our verdict: a strong choice — #6 of 20 ironing services, better than 70%. Customers single out its track record and craft & service; momentum is where it trails.
Track record — better than 88% of peers
Craft & service — better than 79% of peers
Satisfaction — better than 73% of peers
Accountability — 33th percentile
Momentum — 13th percentile
Price $$$: 5% above typical
Thoro-Clene for area rug cleaning
Clear ✕22 customers reviewed a area rug cleaning job here and rated it 4.91★. Most paid $350–400. For this job it ranks #1 of 4 ironing services we track.
Thoro-Clene did professional and amazing work on our carpets. The professional assigned to our job was a family member of this local family owned business. They have been in business for 26 years. He paid special attention to the areas that were needing extra care and the two area rugs and carpet square footage…
We have had Thoro-clene clean our carpets multiple times and our upholstery once. They are on time, courteous, they do great work, and their prices are fair. I highly recommend this company! We just had them come back again this past weekend, and John from their company was amazing! He was super thorough and did a…
Chase was an incredible tech. Informative, polite, communicative. The carpets FEEL clean which is how you know it’s great service. Will use again.
Frequent customer because the company is reliable and customer friendly. Tech did an excellent up job bringing my carpet and recliner back to life. Fast and efficient every time.
EXCELLENT couch & upholstery cleaning. Got out some marker stains my kids colored on my couch- I will be using them for whatever we need in the future!
Thoro-Clene was very professional. They did a wonderful job cleaning our Floors for our business.
Loved our experience with Thoro Clean!!! I highly value professionalism, and that is what I got with their services. I was contacted at least a couple times prior to our service, one to confirm appt and second to check if the tech could show up early. Both our carpet and rug were saturated with pet odors and they…
Thoro-Clene... Amazing! Every time I have a need for their services, they are there. Best customer service, amazing work, and just a quick phone call away. They've installed flooring through my whole house, my townhouse and my RV (but don't ask for RV install, because they don't do that any longer, oops)…
Thoro clene has always done a great job. I will continue to use them for future carpet cleaning.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Thoro-Clene
Is Thoro-Clene good?
Yes by most measures: 4.9★ from 457 Google reviews and an Experts Score of 62/100 (grade B), #6 of 20 ironing services we track. 1.7% of reviews in the last two years were 1–2★ (category average 2.8%).
How much does Thoro-Clene charge?
Customers reported a typical bill of $271 (middle half $189–$384), 5% above the ironing services median of $259.
What do customers hire Thoro-Clene for?
Mostly carpet steam cleaning (91), general carpet cleaning (86), upholstery cleaning (30), area rug cleaning (22).
Does the owner respond to complaints?
The owner replied to 50% of 1–3★ reviews (category: 54%).