Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREThree Rivers Electric
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 214 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Three Rivers Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Three Rivers Electric is better than 96% of electricians.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Three Rivers Electric is better than —% of electricians.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Three Rivers Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Three Rivers Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Three Rivers Electric is better than 100% of electricians.A
100
Reviews for your job
Customers hired Three Rivers Electric for 8 kinds of job.
Three Rivers Electric for light fixture repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#65 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “Light fixture repair”
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Quality work! Respectful and very friendly staff! Got my job done in a timely manner and communicated well with me on when work was scheduled/completed.
Paid $600–800Reasonable priceLight fixture installationLight fixture repair
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Simply the best! Kyle was very thorough when doing the estimate. The pricing was fair and far better than other quotes. Taylor & Luke were professional and got the job done quickly! The fact they’re local is an added bonus. I would highly recommend Three Rivers Electric.
Great priceLight fixture repairService not listed
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Rating only, no written review.
Paid $400–600Reasonable priceLight fixture repairElectrical outlet & switch repair
Price
$693+45% vs typical electricians
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 41%Reasonable 48%Overpriced 0%Not sure 11%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Electrical wiring installation | 22 | $410–$1.7k |
| Electrical outlet & switch repair | 15 | $114–$415 |
| Electrical wiring repair | 10 | $166–$591 |
| Electrical panel replacement or upgrading | 9 | $1.9k–$4.3k |
| Electrical panel repair | 7 | $209–$888 |
| Installation | 7 | $351–$3.2k |
| Ground wire installation | 6 | $293–$1.6k |
| Electrical outlet & switch relocation | 6 | $224–$807 |
