Electrician · Fort Wayne, IN · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 65%
4.9★★★★★214 Google reviews · 24 photos
96%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$693typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently highlight punctuality, professional communication, and reasonable pricing for services including breaker replacements, EV charger installations, and general repairs. Reviewers note that technicians are knowledgeable and courteous, often providing explanations for electrical issues. A recurring criticism involves missed appointments and unresponsive billing practices, with one instance citing a lack of clear communication regarding wiring instructions that caused project delays.
Google rating: 4.9 out of 5 from 214 reviews (96% five-star).
Reviews on this page: 214 Google reviews (164 with written comments, 4 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 23, 2026.
Service: Electrician serving Fort Wayne, Indiana.
Data from Google, last updated October 26, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Three Rivers ElectricElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Three Rivers Electric: 94/100 on this factor. Category median: 94.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Three Rivers Electric: 96/100 on this factor. Category median: 93.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Three Rivers Electric: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Three Rivers Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Three Rivers Electric: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
214 Google reviews we collected
4.9of 5
5 stars20596%
4 stars73%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 164 written reviews
99%praise
Praise31499%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2641%
Reasonable3148%
Overpriced00%
Not sure711%
$693+45% vs typical electricians
Middle half of what 53 customers paid ($166–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8025%
Quality & results7323%
Speed & response6721%
Would recommend3511%
Price & value299%
Communication279%
Honesty & trust62%
What customers talk about
We read 164 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys who came out were very knowledgeable and professional.”
“Great work, and knowledgeable at what they do, Very nice staff and Understanding.”
“Three Rivers Electric was very responsive and was able to squeeze me in on short notice.”
“Three Rivers is now my go-to company on all electrical problems for myself and a mobile home park that I run and manage.”
“As far as pricing, I think they are the most reasonable in town.”
“They was on time and explained to me what needed done and fixed the problem.”
“2 very dependable polite young men were sent over & I’m very pleased with all.”
People customers mention
Ryan4 reviews
Tyler4 reviews
Kyle3 reviews
Taylor3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Three Rivers Electric for 8 kinds of job. Pick one to see what they paid and said.
Caleb6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Three Rivers Electric was very responsive and was able to squeeze me in on short notice. The electrician, Kyle, resolved our problem with our outlets quickly and gave us a bit of education as to why some of our outlets went out.
Scott3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
This is the second time I've used this company and the second time they have sent somebody out who is very polite knows what they're doing and gets the job completed in a very timely matter. And if I ever need to use them again, you bet, I will. As far as pricing, I think they are the most reasonable in town.
RobLocal Guide · 734 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They did a great job getting my EV charger set up. Everything was finished and looked very good.
Paid $5,000+Great price
timLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The 2 guys that came out and did the work were great! Friendly, knowledgeable, and kept everything neat and tidy! I will definitely refer you to friends and family. And the gentlemen that came out for the estimate was also great to work with, he gave me a suggestion for a company that ended up getting the contract…
lu4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Professional, on time and acceptable prices. Thanks guys!
Anybody looking for electricians, go local, go Three Rivers Electric!
Paid $1–500Reasonable priceElectrical inspections
Dave1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Professional job great guys doing installation, great work performance and excellent job for completion
Three Rivers Electric was very responsive and was able to squeeze me in on short notice. The electrician, Kyle, resolved our problem with our outlets quickly and gave us a bit of education as to why some of our outlets went out.
Easy to work with. Provided exactly the service quoted with no BS. On time and efficient.
Response from the owner · a week ago
We love this review, thanks! We believe in keeping our word, showing up on time, and keeping the BS breaker switched OFF! Just good work, fair service, and no shocking surprises. Thanks for trusting us with your electrical needs! P.S. We're glad the escape artist is back home - hope they agree with your purr-fect review!
tonya fuson4 reviewsiTotal number of Google reviews tonya has written across all businesses on Google Maps, not just this one.
The guys who came out were very knowledgeable and professional. Very pleased with their work.
Services: Electrical panel replacement or upgrading
Response from the owner · a week ago
Thanks for the awesome review! Our guys really know their stuff — not too shocking, we hope! We’re glad you’re happy with the work and appreciate you choosing us. We’ll keep the lights on and the bad jokes coming!
Thomas Della PennaLocal Guide · 54 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
They were on time, professional, and courteous. They did a good job.
Response from the owner · a week ago
Thank you for the great review! We believe in showing up on time, doing the job right, and leaving the good energy behind! We appreciate your trust in our team!
Brad Quick2 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Thanks for the great review! We always aim to keep our customers happy and the sparks where they belong! We appreciate your business and are glad our work and manners were both up to code!
Richard Deal12 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
This is the second time I've used this company and the second time they have sent somebody out who is very polite knows what they're doing and gets the job completed in a very timely matter. And if I ever need to use them again, you bet, I will. As far as pricing, I think they are the most reasonable in town.
Price assessment: Great price
Price: $1–200
Services: Fan installation, Electrical wiring installation
Response time: 0–1 hr
Response from the owner · 6 months ago
Thank you for the review! We appreciate it!
Rob WaltersLocal Guide · 734 reviewsiTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
They did a great job getting my EV charger set up. Everything was finished and looked very good.
Price assessment: Great price
Price: $5,000+
Response from the owner · 2 weeks ago
Thanks for the great review! We’re glad we could get your EV charger powered up and ready to roll! Consider us officially charged up about your kind words! Thanks for trusting us with the job!
tim haggertyLocal Guide · 26 reviewsiTotal number of Google reviews tim has written across all businesses on Google Maps, not just this one.
The 2 guys that came out and did the work were great! Friendly, knowledgeable, and kept everything neat and tidy! I will definitely refer you to friends and family. And the gentlemen that came out for the estimate was also great to work with, he gave me a suggestion for a company that ended up getting the contract to install my new mini split. All the prices were the best also.
Price assessment: Great price
Price: $1,000–1,500
Services: Electrical wiring installation
Response time: 1–2 hr
Response from the owner · 2 weeks ago
Thanks so much for the fantastic review! We're thrilled to hear our team left your space neat & tidy and that Kyle's recommendation worked out. We love a good referral and like to do the same for our trusted friends!
We appreciate the opportunity to keep your home powered up and running right! Thanks again for choosing Three Rivers Electric - we'll be here when you need us, tools in hand!
lu4 reviewsiTotal number of Google reviews lu has written across all businesses on Google Maps, not just this one.
Professional, on time and acceptable prices. Thanks guys!
Anybody looking for electricians, go local, go Three Rivers Electric!
Price assessment: Reasonable price
Price: $1–500
Services: Electrical inspections
Response time: 0–1 hr
Response from the owner · Edited 3 weeks ago
Thanks for the awesome review and for trusting Three Rivers Electric. We appreciate your business and are always happy to power what matters and keep your breakers behaving themselves!
