Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google reviewers rate the business 4.8 out of 5 based on 118 reviews, frequently praising its helpful staff, competitive pricing, and wide inventory of janitorial supplies. Many customers highlight the store's ability to provide same-day repairs for carpet cleaning equipment and its willingness to source hard-to-find parts. Common criticisms include allegations of diluted chemical products, unresolved issues with returned maintenance repairs, and the store's refusal to provide safety data sheets or accept American Express payments.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
118 Google reviews we collected
Phrases our text analysis found in 80 written reviews
How often each topic comes up in the written reviews
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They also repair portable extractors, carry a huge selection of professional chemicals and supplies, and everyone there is incredibly friendly and kno…”
“This store is the best, it has everything you need at an affordable price, and they are all very friendly.”
“Excellent Service, Lots in Stock, Quality and Great Prices👍👌”
“It's pretty messed up that they refuse to share safety information with their customers and then call screen them and hope they go away.”
“I highly recommend this janitorial warehouse, in Ontario California.”
“It’s hard to find service this fast with people who genuinely care about helping their customers.”
“They were the only place that had the replacement valve I needed in stock, and they repaired it the very same day.”
praise complaint · found by our text analysis, Google review wording unchanged.
Un lugar perfecto para los que buscas tener productos muy buena y exelente precio el servcio con mi amigo Jaime y chris 10 de 10
This store has all my random needs! The staff is really helpful. This is now my 1 choice to purchase items that are needed for my store
⭐⭐⭐⭐⭐ I can’t recommend 3 Star Janitorial enough! My carpet cleaning wand broke in the middle of a job, and they absolutely saved the day. They were the only place that had the replacement valve I needed in stock, and they repaired it the very same day. Because of their quick service, I was back to work the very…
Love these guys. Life long friends run this business. Very helpful and kind people. I highly recommend this janitorial warehouse, in Ontario California.
I have been going to this place for many many years very great people in the best cleaning supplies in pricing I love it
They are willing to help, they carry almost everything I need for my business, recommend them
4.8 ★★★★★ 118 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Un lugar perfecto para los que buscas tener productos muy buena y exelente precio el servcio con mi amigo Jaime y chris 10 de 10
This store has all my random needs! The staff is really helpful. This is now my 1 choice to purchase items that are needed for my store
Thanks again!
⭐⭐⭐⭐⭐ I can’t recommend 3 Star Janitorial enough! My carpet cleaning wand broke in the middle of a job, and they absolutely saved the day. They were the only place that had the replacement valve I needed in stock, and they repaired it the very same day. Because of their quick service, I was back to work the very next day without missing a beat. If you’re in the carpet cleaning industry, they’re a great resource. They also repair portable extractors, carry a huge selection of professional chemicals and supplies, and everyone there is incredibly friendly and knowledgeable. It’s hard to find service this fast with people who genuinely care about helping their customers. Thank you, 3 Star Janitorial, for getting me back up and running so quickly!
Love these guys. Life long friends run this business. Very helpful and kind people. I highly recommend this janitorial warehouse, in Ontario California.
I have been going to this place for many many years very great people in the best cleaning supplies in pricing I love it
Great customer service and great pricing highly recommend.
They are willing to help, they carry almost everything I need for my business, recommend them
The best customer service, and prices. They have everything you need! Thank you!!
Awesome great service and knowledgeable.
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
