House cleaning service · Oklahoma City, OK · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%91+23.7Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 175 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★76 Google reviews · 24 photos
97%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$309typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Thunder Cleaning Services 4.9 out of 5, noting that the owner responds to nearly all feedback. Customers frequently praise the company's punctuality, fair pricing, and effective communication regarding deep, move-in, and move-out cleans. Recurring themes highlight thorough attention to detail and professional conduct. One criticism mentions poor internal communication, where a customer reported being ignored after requesting a refund and receiving a confirmation email for a canceled appointment.
Google rating: 4.9 out of 5 from 76 reviews (97% five-star).
Reviews on this page: 76 Google reviews (66 with written comments, 9 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 16, 2026.
Service: House Cleaning Service serving Oklahoma City, Oklahoma.
Data from Google, last updated November 2, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thunder Cleaning Services OKC: 93/100 on this factor. Category median: 92.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thunder Cleaning Services OKC: 91/100 on this factor. Category median: 91.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Thunder Cleaning Services OKC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thunder Cleaning Services OKC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
76 Google reviews we collected
4.9of 5
5 stars7497%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
99%praise
Praise14099%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2048%
Reasonable2048%
Overpriced12%
Not sure12%
$309+22% vs typical house cleaning services
Middle half of what 33 customers paid ($233–$427) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3424%
Speed & response2417%
Would recommend2417%
Staff & attitude2215%
Communication1712%
Honesty & trust139%
Price & value86%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Not only were they able to squeeze me in, the team did a great job and pricing was fair!”
“Fair pricing, great communication, timely and a clean house!”
“I’d recommend them to anyone needing a reliable, detail-oriented move-out cleaning service.”
“Roberto has a very friendly, personable energy and is passionate about what he does!”
“She was a great communicator and if there was something she didn’t know, she asked.”
“The team was very responsive, very easy to get an estimate, and the owner is very nice and genuine.”
“Such a great group to work with and totally worth the money.”
People customers mention
Edmond7 reviews
Roberto4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Thunder Cleaning Services OKC for 5 kinds of job. Pick one to see what they paid and said.
SStevenLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great work . House looks fantastic. Will are definitely going to be repeat customers !
Paid $300–350Great priceStandard cleaning
TTamaraLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fair pricing, great communication, timely and a clean house! Thanks so much, Thunder!
Paid $400–450Great priceDeep clean
NNicholas7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fantastic house cleaning service. I have a small vacation rental in the area and I feel so comfortable leaving the job to this company! They keep me up to date regarding the cleanings and anything else that might be needed to make my guests feel like VIPs! And this company makes me feel like a VIP!
Paid $200–250Great priceGeneral housekeeping
OOlivia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent service! My home looks so good. Pleasant and kind. Efficient! Effective. I will book again. Thank you so much!
DDee4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I really needed a refresh for my home of 2 years; Thunder Cleaners made it happen! Helen arrived and her team was diligent and detail focused. The sink shines - the stovetop too - I live in an older property and this was impressive because I could never get as clean as they did. I am now on a recurring schedule and…
Paid $200–250Reasonable priceDeep clean
DDanielleLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hired them for a same day move out cleaning. Not only were they able to squeeze me in, the team did a great job and pricing was fair!
Had Aaliyah and Cadence out today for a deep clean. They did a great job and my house feels so nice! As a teacher on fall break it means so much to me to not have to stress about a dirty house and I can relax the rest of my break now! Thanks so much! Look forward to our next cleaning!
Price assessment: Reasonable price
Services: Deep clean
Response from the owner · 2 weeks ago
Thank you so much for the kind review, Heather. We are thrilled Aaliyah and Cadence did a great job and that you can relax during your fall break. We appreciate you trusting us with your home and look forward to your next cleaning. Enjoy the rest of your break!
S
Steven and Jocelyn H.Local Guide · 30 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Great work . House looks fantastic. Will are definitely going to be repeat customers !
Price assessment: Great price
Price: $300–350
Services: Standard cleaning
Response from the owner · a month ago
Thank you so much for the kind words, Steven and Jocelyn. We are thrilled the house looks fantastic and appreciate you choosing us. We look forward to serving you again.
T
Tamara TullerLocal Guide · 33 reviewsiTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Fair pricing, great communication, timely and a clean house! Thanks so much, Thunder!
Price assessment: Great price
Price: $400–450
Services: Deep clean
Response from the owner · a month ago
Thank you so much for the kind review, Tamara. We are thrilled to hear you found our pricing fair and appreciated our communication, timeliness and the clean house. It was a pleasure serving you and we look forward to helping again whenever you need us.
N
Nicholas Pandolfo7 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Fantastic house cleaning service. I have a small vacation rental in the area and I feel so comfortable leaving the job to this company! They keep me up to date regarding the cleanings and anything else that might be needed to make my guests feel like VIPs! And this company makes me feel like a VIP!
Price assessment: Great price
Price: $200–250
Services: General housekeeping
Response from the owner · a month ago
Nicholas, thank you for the glowing review and for trusting us with your vacation rental. We are thrilled our communication and attention to detail help your guests feel like VIPs and give you peace of mind. We look forward to continuing to support you and your property. Thanks for using thunder cleaning!
O
Olivia Rose1 reviewiTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Excellent service! My home looks so good. Pleasant and kind. Efficient! Effective. I will book again. Thank you so much!
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning, General housekeeping
Response from the owner · a month ago
Thank you, Olivia, for the wonderful review! We are so glad our team was pleasant, kind, efficient, and effective, and that your home looks great. We look forward to serving you again soon.
D
Dee Dee Ball4 reviewsiTotal number of Google reviews Dee has written across all businesses on Google Maps, not just this one.
I really needed a refresh for my home of 2 years; Thunder Cleaners made it happen! Helen arrived and her team was diligent and detail focused. The sink shines - the stovetop too - I live in an older property and this was impressive because I could never get as clean as they did. I am now on a recurring schedule and I feel much better about what I’m coming home to after a long day at work. Thank you for everything!
Price assessment: Reasonable price
Price: $200–250
Services: Deep clean
Response from the owner · a month ago
Thank you so much for the kind review, Dee Dee. We are thrilled Helen and her team could refresh your home and deliver those sparkling results on the sink and stovetop. It means a lot to hear our work helps you feel better coming home after a long day, and we look forward to keeping your older property looking its best on your recurring schedule. We will be sure to pass your praise along to Helen and the team.
D
Danielle SantiagoLocal Guide · 39 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Hired them for a same day move out cleaning. Not only were they able to squeeze me in, the team did a great job and pricing was fair!
Price assessment: Reasonable price
Price: $500+
Services: Moving-related cleaning
Response from the owner · a month ago
Thanks Danielle, we really appreciate your kind review. We're glad we could squeeze you in on short notice and that the team did a great job. It means a lot to hear our pricing felt fair. We look forward to helping you again.
B
Beatrice Joy Stephens2 reviewsiTotal number of Google reviews Beatrice has written across all businesses on Google Maps, not just this one.
Very efficient. She was a great communicator and if there was something she didn’t know, she asked. Was a meticulous cleaner! Very happy and will continue to use them! A+
Price assessment: Reasonable price
Price: $100–150
Services: Standard cleaning
Response from the owner · 3 months ago
Thank you, Beatrice, for the wonderful review and A+ rating! We're thrilled our team communicated clearly, asked the right questions, and left your home so meticulously clean. We appreciate your trust and are delighted you'll continue to use our services. We look forward to keeping your space spotless.
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Nelimarie Emert1 reviewiTotal number of Google reviews Nelimarie has written across all businesses on Google Maps, not just this one.
Had them do a deep clean at my home last weekend. Aaliyah and & Prahmiz did a great job! My house looks and feels brand new. Thank you ladies!
Response from the owner · 2 months ago
Thank you so much for the wonderful 5-star review, Nelimarie. We're thrilled Aaliyah and Prahmiz left your home looking and feeling brand new and we will pass along your kind words. We appreciate your business and look forward to serving you again. If you need anything, please reach out.
T
tonya jacobs3 reviewsiTotal number of Google reviews tonya has written across all businesses on Google Maps, not just this one.
EXTREMELY satisfied and happy with this company!! Beautiful and exceptional job done!! First time user and I loved the people they sent!! Also, they were great with my dogs!! I will be using them on a regular basis!! Sweep, mop, dust, wipe downs, bathroom, regular clean. My husbank and I both work a lot of hours and I was able to meal plan, pay bills, run errands, etc while my house was being cleaned. And I still have most of my day left to enjoy!! 10+++++ out of 10!!
Price assessment: Reasonable price
Price: $250–300
Services: Standard cleaning, General housekeeping
Response from the owner · 2 months ago
Thank you so much, Tonya — we’re thrilled you and your husband are extremely satisfied with the clean and that our team was great with your dogs. It’s wonderful to hear our service gave you back time to meal plan, pay bills, and enjoy the rest of your day. We appreciate the 10/10 and look forward to providing regular cleanings for your home.
