PLUMBERS · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%49+7.4Craft & service 20%18+3.6Value 10%70+7Momentum 8%66+5.3Track record 7%26+1.8Accountability 5%42+2.1Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%49+7.4Craft & service 20%18+3.6Value 10%70+7Momentum 8%66+5.3Track record 7%26+1.8Accountability 5%42+2.1Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORETide Turners Plumbing
Better than 47% of plumbers · #48 of 90
4.9★238 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Tide Turners Plumbing for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Garbage disposal repair”
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Absolute joy working with Jason. Fair pricing and great quality work. Honest and no cutting of corners. And when it comes to plumbing that is what you are looking for. Thanks for all the work you done for us
Plumbing leak detectionFaucet installationGarbage disposal installation+ Quality+ Professionalism+ Value
vs category
Blue = Tide, grey = plumbers average
Rating over time
Price
$802+67% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 44%Reasonable 48%Overpriced 2%Not sure 6%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%49+7.4Craft & service 20%18+3.6Value 10%70+7Momentum 8%66+5.3Track record 7%26+1.8Accountability 5%42+2.1Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
59
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
49
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
18
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
70
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
66
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
26
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
42
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+29 / −0
Professionalism
+32 / −0
Responsiveness
+26 / −0
Punctuality
+24 / −0
Value
+25 / −0
