Photographer · Jeffersonville, IN · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%82+21.4Value 15%100+15.2Momentum penalty22−7.8Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#188 of 201 photographersiPosition by Experts Score among all companies we track in this category. · better than 7%
4.9★★★★★72 Google reviews · 24 photos
99%five-star reviews
3.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Tiffney Smith Photography 4.9 out of 5 based on 72 reviews, highlighting her specialization in newborn and milestone sessions. Customers frequently praise her professionalism, patience with infants, and the clean, comfortable studio environment. While most feedback is positive regarding communication and scheduling flexibility, a recurring criticism in low-star reviews notes that pricing is not listed online. The owner replied to only 1% of the total reviews.
Google rating: 4.9 out of 5 from 72 reviews (99% five-star).
Reviews on this page: 72 Google reviews (71 with written comments, 5 with photos).
Owner responses: the business replied to 1% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Tiffney Smith PhotographyPhotographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiffney Smith Photography: 86/100 on this factor. Category median: 99.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiffney Smith Photography: 82/100 on this factor. Category median: 99.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiffney Smith Photography: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiffney Smith Photography: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiffney Smith Photography: 22/100 on this factor. Category median: 100.D
22
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
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Bar = this company · dark tick = category median.
Star ratings
72 Google reviews we collected
4.9of 5
5 stars7199%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 71 written reviews
96%praise
Praise7396%
Complaints34%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3141%
Would recommend1621%
Quality & results1317%
Speed & response811%
Communication34%
Price & value34%
Honesty & trust23%
What customers talk about
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the moment we arrived, her warm and professional demeanor put us at ease.”
“Highly recommend Tiffney for anyone looking for a talented and professional newborn photographer!”
“We can't recommend her enough and are so grateful to have these memories captured so perfectly!”
“She did a fantastic job capturing the precious moments of all three of our babies.”
“She is very responsive and she captures exactly everything you could ask for and more.”
“Tiffany is so easy to work with and goes above and beyond to make each and every photo shoot special.”
“Turnaround time and pricing was reasonable as well!”
“…f my girls, she is the best of the best and the only one I could ever trust to capture such amazing shots of my girls, especially as newborns.…”
People customers mention
Louisville4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
EEmmaLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Having your newborn season with Tiffney is a MUST! To start, she is extremely skilled and amazing at the art of newborn photos. She mentioned having trained for years and only does little ones which shows she cares to perfect her business. She’s incredibly kind and professional too. Her studio is very clean and…
Great priceMaternity and newborn
PPeyton6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We had the most incredible experience with Tiffney for our newborn photoshoot. From the moment we arrived, her warm and professional demeanor put us at ease. She handled our little one with such care, capturing every precious detail with stunning artistry. The photos turned out absolutely beautiful, far exceeding…
SSamantha5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We've used Tiffney twice for newborn pictures. She's been amazing each time! We are in love with all our pictures and experiences! Highly recommend.
EErin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Tiffney Smith is an amazing newborn photographer! She did a fantastic job capturing the precious moments of all three of our babies. Her studio is beautifully set up, providing a comfortable and relaxing atmosphere that made the entire experience enjoyable. Tiffney's skill and patience are truly remarkable, and she…
KKayla5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I went with Tiffney for newborn photos of our baby boy, and I could not recommend her enough! First of all, baby came unexpectedly early and she was able to work me in her schedule without hesitation. Her studio is adorable, cozy, and clean. She was so gentle and patient with our little guy. I am absolutely in love…
JJ7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Tiffney is a wonderful photographer! Our photos turned out amazing and she worked so well with our 1 month old even though he was a little fussy throughout the session. We will definitely be back to see her and document his milestones!
Having your newborn season with Tiffney is a MUST! To start, she is extremely skilled and amazing at the art of newborn photos. She mentioned having trained for years and only does little ones which shows she cares to perfect her business. She’s incredibly kind and professional too. Her studio is very clean and comfortable whether you’re in the newborn room or waiting area outside. I couldn’t me more in love with our baby’s photos and I’m looking forward to putting them up all over our house!! Thank you so much Tiffney!!
Price assessment: Great price
Services: Maternity and newborn
C
cheyenne crum2 reviewsiTotal number of Google reviews cheyenne has written across all businesses on Google Maps, not just this one.
Hi Cheyenne. I’m sorry for your frustration of not seeing prices listed on my website. My newborn sessions are highly customized, so I prefer to discuss pricing personally to ensure families receive the right information and experience. Please feel free to reach out if you have any questions or if you would like more information.
P
Peyton Woosley6 reviewsiTotal number of Google reviews Peyton has written across all businesses on Google Maps, not just this one.
We had the most incredible experience with Tiffney for our newborn photoshoot. From the moment we arrived, her warm and professional demeanor put us at ease. She handled our little one with such care, capturing every precious detail with stunning artistry. The photos turned out absolutely beautiful, far exceeding our expectations. Each image is a masterpiece that we will cherish forever. Tiffney's ability to create a relaxed atmosphere and her eye for the perfect shot made the entire experience unforgettable. Not to mention her perfectionism. We can't recommend her enough and are so grateful to have these memories captured so perfectly!
S
Samantha King5 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Tiffney Smith is an amazing newborn photographer! She did a fantastic job capturing the precious moments of all three of our babies. Her studio is beautifully set up, providing a comfortable and relaxing atmosphere that made the entire experience enjoyable. Tiffney's skill and patience are truly remarkable, and she has a wonderful way with babies. We were so pleased with the photos that we’ve already booked her again this fall for our fourth baby. Highly recommend Tiffney for anyone looking for a talented and professional newborn photographer!
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Kayla Elliott5 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
I went with Tiffney for newborn photos of our baby boy, and I could not recommend her enough! First of all, baby came unexpectedly early and she was able to work me in her schedule without hesitation. Her studio is adorable, cozy, and clean. She was so gentle and patient with our little guy. I am absolutely in love with each and every photo - we will cherish them for years and years to come.
J
J L7 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Tiffney is a wonderful photographer! Our photos turned out amazing and she worked so well with our 1 month old even though he was a little fussy throughout the session. We will definitely be back to see her and document his milestones!
K
Khara O'Neil6 reviewsiTotal number of Google reviews Khara has written across all businesses on Google Maps, not just this one.
Tiffney has photographed my daughter for the last 13 years and I cannot thank her enough for being the best at what she does. Her talent, creativity, and attention to detail cannot be matched and her work speaks for itself. If I could give her 100 stars, I would!
K
Kathy PalmerLocal Guide · 11 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Tiffney did a beautiful job capturing photos of my baby boy! I’m so grateful that I have precious photos of my little one to cherish forever. She is a very sweet & genuine woman. Her studio blew me away with how beautiful, clean, & organized everything was. She has so much experience & I’ll definitely be booking future sessions with her.
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Rachel Porter2 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Highly recommend Tiffney for all of your newborn photo needs! Our pictures exceeded our expectations and were absolutely breathtaking! Super professional and she made the whole process so easy for us!
