HVAC CONTRACTORS · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORETiger Air and Heating
Better than 25% of HVAC contractors · #50 of 67
5.0★502 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
29%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Tiger Air and Heating for a/c system vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–700
All 2 Google reviews tagged “A/C system vent cleaning”
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Chris was amazing! He took his time to explain everything he was going to do before he started. He identified as issue before we had a failed AC unit and was able to fix it the same day! I’m very happy with my experience
Paid $600–700Reasonable priceA/C system vent cleaning
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Amazing company and technicians!! I called in an emergency and they had a tech out to my house within hours! He did a great job of taking me through the issues step by step and was able to fix my AC unit within 30 minutes! I will be calling them for future needs for sure!!!
A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Tiger, grey = HVAC contractors average
Rating over time
Price
$305-5% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 30%Reasonable 64%Overpriced 2%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
44
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
37
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
36
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
34
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
51
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
16
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+87 / −0
Professionalism
+106 / −0
Responsiveness
+98 / −0
Punctuality
+88 / −0
Value
+73 / −0
