HVAC CONTRACTORS · DALLAS, TX
Tiger Air and Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Tiger Air and Heating

Better than 25% of HVAC contractors · #50 of 67

5.0★502 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
29%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ mAsTeRsLiCk109 · 2 months ago

Kevin was absolutely fantastic!! He came out to us on an emergency call this evening, and was able to get us up and running. Could not have asked for a more professional and efficient technician!

Paid $400–600Reasonable priceService not listed
★★★★★ Haile · 2 months ago

Thank you Enrique for your informative and professional advise and suggestion. I am sure we will meet soon for the work I postpone at this time.

Paid $400–600Reasonable priceService not listed
★★★★★ Nate · 4 months ago

Chris showed up just ahead of the appointment window - respectful and knowledgeable - listened to my description of the issue, and quickly went to work - identified likely possibilities and shared them with me then worked the problem, solved the problem and discussed how I can keep it from happening again and what…

Paid $200–400Reasonable price
★★★★★ Aj · 4 months ago

Moshe came out and installed my WiFi thermostat and FAST! No over selling, Very professional and personable! Got here precisely when they said they would and the cost was better than fair!

Paid $200–300
★★★★★ Alex · 4 months ago

After my previous A/C repair contractor decided that they would not service my mini-split system because they did not install it, I decided to give Tiger Air a call. They came to my house as scheduled and on time, our Tech was able to determine that the system was low on refrigerant which confirmed the error code…

Paid $1,000+Reasonable priceService not listed
★★★★★ Kelly · 4 months ago

Chris was amazing! He took his time to explain everything he was going to do before he started. He identified as issue before we had a failed AC unit and was able to fix it the same day! I’m very happy with my experience

Paid $600–700Reasonable priceA/C system vent cleaning

vs category

Blue = Tiger, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (9 reviews)2024-Q2: 5.00★ (28 reviews)2024-Q3: 5.00★ (25 reviews)2024-Q4: 4.94★ (18 reviews)2025-Q1: 5.00★ (34 reviews)2025-Q2: 4.84★ (25 reviews)2025-Q3: 4.86★ (63 reviews)2025-Q4: 5.00★ (40 reviews)2026-Q1: 4.90★ (30 reviews)2026-Q2: 5.00★ (30 reviews)2026-Q3: 4.82★ (22 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 64%Overpriced 2%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
44
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
37
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
36
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
34
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
51
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
16

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+87 / −0
Professionalism
+106 / −0
Responsiveness
+98 / −0
Punctuality
+88 / −0
Value
+73 / −0

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