HVAC CONTRACTORS · DALLAS, TX
Tiger Air and Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Tiger Air and Heating

Better than 25% of HVAC contractors · #50 of 67

5.0★502 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
29%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Tiger Air and Heating for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Cleaning”

★★★★★ Scott · Edited 6 months ago

Starting with the office reminder & coordination of our spring ac checkup & scheduling within a week of the reminder, plus their excellent communication on arrival times which they were early in the time frame not waiting through the couple of hour window, to Kevin the technician, another great experience with…

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Bill · Edited 7 months ago

I had them come out and evaluate my condenser for my upstairs unit. They were able to identify that it was grounded. Like all companies they could identify the root problem but the solution is always the same. Not with Tiger Air & Heating. I had multiple companies come out and give me the same solution which was…

CleaningRepair HVAC+ Responsiveness+ Value
★★★★★ Racene · Edited 9 months ago

My team always has nothing but positive words after their experiences with every technician that has helped us and Kay made it super easy to schedule via text. We’ll continue to recommend them for personal and commercial hvac/refrigeration needs!

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Kristen · 10 months ago

They were very helpful and kind. They answered all the questions I had. Great job! I would recommend!

HVAC system repairHVAC system maintenanceCleaning
★★★★★ Abraham · 11 months ago

Always the best. On time and friendly. No shakedowns

HVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Scott · 11 months ago

Kevin came to do a fall furnace maintenance & checkup for the upcoming cold weather. He meticulously went through both systems checking the blowers, amperage draw, gas flow, safety switches, & burners. He is a great technician, very knowledgeable, professional, and friendly. Answered all of my questions & explained…

Paid $1–100Great priceCleaningHeating system maintenance
★★★★★ dallasmohel · Edited a year ago

The servicemen at Tiger Air are the best anywhere! 👌

HVAC system repairA/C system maintenanceCleaning
★★★★★ jayson · Edited 3 years ago

It’s so refreshing to have honest people come out to do repairs. You see so many horror stories online of people that get ripped off. This is my second experience with these guys and I’ve never felt bad about either one of them.

CleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Carol · 3 years ago

Amazing company and technicians!! I called in an emergency and they had a tech out to my house within hours! He did a great job of taking me through the issues step by step and was able to fix my AC unit within 30 minutes! I will be calling them for future needs for sure!!!

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Tiger, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (9 reviews)2024-Q2: 5.00★ (28 reviews)2024-Q3: 5.00★ (25 reviews)2024-Q4: 4.94★ (18 reviews)2025-Q1: 5.00★ (34 reviews)2025-Q2: 4.84★ (25 reviews)2025-Q3: 4.86★ (63 reviews)2025-Q4: 5.00★ (40 reviews)2026-Q1: 4.90★ (30 reviews)2026-Q2: 5.00★ (30 reviews)2026-Q3: 4.82★ (22 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 64%Overpriced 2%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
44
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
37
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
36
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
34
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
51
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
16

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+87 / −0
Professionalism
+106 / −0
Responsiveness
+98 / −0
Punctuality
+88 / −0
Value
+73 / −0

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