HVAC CONTRACTORS · DALLAS, TX
Tiger Air and Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Tiger Air and Heating

Better than 25% of HVAC contractors · #50 of 67

5.0★502 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
29%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Tiger Air and Heating for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 40

All 10 Google reviews tagged “Thermostat repair”

★★★★★ Miriam · 5 months ago

David came out to fix our unit that kept disconnecting to the thermostat. He took his time and also made sure to explain the issue to me. I was very impressed with him.

HVAC system repairA/C system repairThermostat repair
★★★★★ Chaim · Edited a year ago

My thermostat stopped working, which can be a big issue in June in Texas! Elite arrived rapidly and fixed the problem without issue. Very professional, I'd definitely recommend!

Thermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sarah · Edited 2 years ago

Tiger Air has been amazing! We've been using them for the last 3 years and they have been excellent, honest, professional, knowledgeable, and they come super quick! Highly recommend!

HVAC system maintenanceA/C system maintenanceA/C system repair
★★★★★ Dilip · 3 years ago

Thank you Tiger Air Heating for doing awesome job every time. We highly recommend this company for new and current residential and commercial HVAC and Plumbing help. They will show up in any weather conditions and you can count on them.

Ductless heating & A/C servicesHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Joseph · 4 years ago

Amazing job! The techs were professional and efficient, highly recommend!

Install thermostatThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Randy · 4 years ago

Thank you for your help!

A/C system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Danny · 6 years ago

Elite Air does excellent work, we highly recommend him!

HVAC duct & vent repairRepair HVACThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Danny · 3 years ago

Rating only, no written review.

Thermostat repair+ Quality+ Professionalism+ Value
★★★★★ Dilip · 4 years ago

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Rima · 5 years ago

Rating only, no written review.

HVAC system maintenanceA/C system repairThermostat repair+ Responsiveness+ Punctuality+ Professionalism

vs category

Blue = Tiger, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (9 reviews)2024-Q2: 5.00★ (28 reviews)2024-Q3: 5.00★ (25 reviews)2024-Q4: 4.94★ (18 reviews)2025-Q1: 5.00★ (34 reviews)2025-Q2: 4.84★ (25 reviews)2025-Q3: 4.86★ (63 reviews)2025-Q4: 5.00★ (40 reviews)2026-Q1: 4.90★ (30 reviews)2026-Q2: 5.00★ (30 reviews)2026-Q3: 4.82★ (22 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 64%Overpriced 2%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%37+7.4Value 10%36+3.6Momentum 8%34+2.7Track record 7%51+3.6Accountability 5%16+0.8Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
44
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
37
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
36
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
34
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
51
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
16

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+87 / −0
Professionalism
+106 / −0
Responsiveness
+98 / −0
Punctuality
+88 / −0
Value
+73 / −0

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