Experts Reviews · Company report
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%1+0.2Value 14%83+11.7Replies to reviews 7%96+6.8Craft & service penalty53−4.7Momentum penalty0−10Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Bloomington, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.7★ from 1,634 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 69% of pipe repair services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 1% of pipe repair services.F
1
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 53% of pipe repair services.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 83% of pipe repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 0% of pipe repair services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 96% of pipe repair services.A
96

Reviews for your job

Customers hired Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for 8 kinds of job.

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.79
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5

All 79 Google reviews tagged “A/C system maintenance” · showing 20

Chuck9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

3rd time I've used Tiger services, and I am impressed with the knowledge and professionalism of the techs. This time Gale came to do a maintenance check on HVAC, and again everything was explained so I could understand it. Gale is very friendly and personable, and I will continue to recommend Tiger services.

HVAC system maintenanceA/C system maintenance
hosaiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have said it before but it’s definitely worth re-iterating, Tiger Services is excellent at training the tech’s that have taken care of my HVAC equipment for the last two years! Had the pleasure of meeting Ryan Harris for the first time today and, after checking my brand new AC unit, he further found some issues…

Reasonable priceA/C system maintenance
IonLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Job well done.

HVAC system maintenanceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service....easy quick fix this guy is great

HVAC system maintenanceA/C system maintenance
Dominic4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Eric was a great person, just like all Tigers previous people I have dealt with. He took the time to go over everything with me.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
CarolynLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very efficient and does an excellent job of fixing whatever I have them here to fix or check out!!

A/C system maintenanceHVAC system maintenance
Asher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Akeem was very polite and fast in fixing our issue.

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Professionalism
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Your Service Technician Too Le was very professional in the installation of the AC condensate pump. He explained how it works. Thank you Toi Jim Phillips

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Tessie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job.. Aaron is polite, explains everything, knowledgeable and most of all, we are happy with his work. Hope he gets assigned to us again if we need help from your company in the near future.

A/C system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called on a Monday to schedule A/C maintenance. Got scheduled for the next day. Tech was done early with previous appointment so he got to me earlier, which was fine and appreciated. Overall friendly and professional. Worth the monthly membership for the free maintenances alone.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Kendra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He did a GREAT JOB! He got my A/C working properly.I really appreciate his hard work and dedication.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Vijay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jon was very professional and the installation was smooth! (Michael who came out to do the quote was also on time and knowledgeable!) Great team! Michael also worked with me to get an excellent price that worked within my budget! Highly recommended

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Quality
Irene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really nice and respectful costumer service

A/C system maintenanceDuctless heating & A/C servicesA/C system repair+ Professionalism
JamesLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great

A/C system maintenanceHVAC system maintenance+ Punctuality+ Professionalism
phillip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had got a house with my fiancé not knowing the water heater and pipes needed work and replacing until our water heater gave out. I had called tiger in need of advice and help. I can say I’m very happy so far with my experience with tiger. Jayden was our technician that had came out and spoke to me about all that…

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Bridget1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aaron was amazing he was personable with my situation and very friendly. His customer service was impeccable and that is rare these day. I will never go to another another company for anything that I can have Arron take care of for me. He was in and out fast efficient and boy was it hot out!! Everything is working…

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Panda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service & very informative about what I would have to do for my a/c to get fixed & Ms Torres whp answered my call was amazing. Was very patient & helpful with my problem. Definitely recommend

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
NonellaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He showed me what I need to do to keep my AC replacing my furnace running thank you

A/C system maintenance+ Quality+ Professionalism
HarryLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good all round service !,

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Joyce6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael Seidel was our technician and he was great! He was very professional and informative. He provided an excellent customer service experience!

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism

Show more a/c system maintenance reviews (59 more) →

Price

$444-7% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 33%Overpriced 33%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair89$295–$931
A/C system maintenance79—
HVAC system maintenance74$83–$295
Plumbing leak detection52$173–$503
A/C system repair50—
Water heater installation47$1.4k–$2.8k
Install AC43—
Drain cleaning40$248–$502

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