Experts Reviews · Company report
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%1+0.2Value 14%83+11.7Replies to reviews 7%96+6.8Craft & service penalty53−4.7Momentum penalty0−10Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Bloomington, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.7★ from 1,634 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 69% of pipe repair services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 1% of pipe repair services.F
1
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 53% of pipe repair services.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 83% of pipe repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 0% of pipe repair services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 96% of pipe repair services.A
96

Reviews for your job

Customers hired Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for 8 kinds of job.

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5

All 50 Google reviews tagged “A/C system repair” · showing 20

RichLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chase was amazing!

Plumbing leak detectionInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He needs a raise all that needs to be said.

A/C system repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kendra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He did a GREAT JOB! He got my A/C working properly.I really appreciate his hard work and dedication.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Vijay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jon was very professional and the installation was smooth! (Michael who came out to do the quote was also on time and knowledgeable!) Great team! Michael also worked with me to get an excellent price that worked within my budget! Highly recommended

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Quality
Irene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really nice and respectful costumer service

A/C system maintenanceDuctless heating & A/C servicesA/C system repair+ Professionalism
JamesLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric was very responsive and thorough. He took care of our needs.

A/C system repair+ Responsiveness+ Professionalism
Bridget1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aaron was amazing he was personable with my situation and very friendly. His customer service was impeccable and that is rare these day. I will never go to another another company for anything that I can have Arron take care of for me. He was in and out fast efficient and boy was it hot out!! Everything is working…

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

EXCELLENT! You are lucky to have her!

A/C system repairSewer repair
Panda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service & very informative about what I would have to do for my a/c to get fixed & Ms Torres whp answered my call was amazing. Was very patient & helpful with my problem. Definitely recommend

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
LynetteLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sam did a great job. He repaired the leak in my hvac system, conducting a THOROUGH check before and after - with a heat index of 109 degrees outside! I was so impressed that he was willing to go above and beyond to make sure my family and I didn't go another day without air 😊. I also want to thank Aaron, who…

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Robinson was very professional and extremely helpful. Took really good care of us!

A/C system repair+ Responsiveness+ Punctuality+ Quality
LouisLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Received same-day service to fix a broken AC unit. The technician, Eric, was prompt and professional and resolved the problem quickly.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Monique3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Michael Seidel was very knowledgeable about his expertise. Really easy going and polite. I even learned a lot throughout the process from beginning to end of how air conditioners really work. Every question I asked he did not hesitate. With all being said he is someone you can count on to get the job done. Thank you Michael for cooling our family off!

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Richie and Jayden were both very nice and professional and got the job done quick. They were on time and kept me informed every step of the way. I highly recommend them!!!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Brad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, and technician (Richie) was very knowledgeable and resolved the problem quickly. I appreciated that I was able to get same day service, and was given constant communication updates on the timing of my appointment. Very professional, and highly recommend!

A/C system repair+ Responsiveness+ Quality+ Professionalism
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Emmett was very professional, knew his job, called ahead as they said they would, and completed the repairs in a timely manner. He took the time to assess the issue and made sure he checked all other items to make sure the repairs were completed correctly.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tiger Plumbing Heating and Cooling responded to my business Legacy Slots with record speed! It’s the hottest week of the year and my blower went out. They got the part order next day and installed! They saved me from having to close my business down due to excessive heat! Would recommend 10-10!

A/C system repair+ Responsiveness
Sue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kevin Medley was professional, Courteous, explained everything so that it was understandable. He went about doing his job well, was friendly and polite.

A/C system repair
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was great! My ac was out. It was Saturday and they were able to repair it that day!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dispatch was kind and professional, the was awesome knowledgeable and experienced. The project Manger is amazing. The best I have ever had. Missy was ok too.

A/C system repair+ Quality

Show more a/c system repair reviews (30 more) →

Price

$444-7% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 33%Overpriced 33%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair89$295–$931
A/C system maintenance79—
HVAC system maintenance74$83–$295
Plumbing leak detection52$173–$503
A/C system repair50—
Water heater installation47$1.4k–$2.8k
Install AC43—
Drain cleaning40$248–$502

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