Experts Reviews · Company report
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%1+0.2Value 14%83+11.7Replies to reviews 7%96+6.8Craft & service penalty53−4.7Momentum penalty0−10Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Bloomington, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.7★ from 1,634 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 69% of pipe repair services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 1% of pipe repair services.F
1
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 53% of pipe repair services.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 83% of pipe repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 0% of pipe repair services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 96% of pipe repair services.A
96

Reviews for your job

Customers hired Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for 8 kinds of job.

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5

All 50 Google reviews tagged “A/C system repair” · showing 40

RichLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chase was amazing!

Plumbing leak detectionInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He needs a raise all that needs to be said.

A/C system repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kendra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He did a GREAT JOB! He got my A/C working properly.I really appreciate his hard work and dedication.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Vijay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jon was very professional and the installation was smooth! (Michael who came out to do the quote was also on time and knowledgeable!) Great team! Michael also worked with me to get an excellent price that worked within my budget! Highly recommended

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Quality
Irene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really nice and respectful costumer service

A/C system maintenanceDuctless heating & A/C servicesA/C system repair+ Professionalism
JamesLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric was very responsive and thorough. He took care of our needs.

A/C system repair+ Responsiveness+ Professionalism
Bridget1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aaron was amazing he was personable with my situation and very friendly. His customer service was impeccable and that is rare these day. I will never go to another another company for anything that I can have Arron take care of for me. He was in and out fast efficient and boy was it hot out!! Everything is working…

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

EXCELLENT! You are lucky to have her!

A/C system repairSewer repair
Panda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service & very informative about what I would have to do for my a/c to get fixed & Ms Torres whp answered my call was amazing. Was very patient & helpful with my problem. Definitely recommend

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
LynetteLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sam did a great job. He repaired the leak in my hvac system, conducting a THOROUGH check before and after - with a heat index of 109 degrees outside! I was so impressed that he was willing to go above and beyond to make sure my family and I didn't go another day without air 😊. I also want to thank Aaron, who…

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Robinson was very professional and extremely helpful. Took really good care of us!

A/C system repair+ Responsiveness+ Punctuality+ Quality
LouisLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Received same-day service to fix a broken AC unit. The technician, Eric, was prompt and professional and resolved the problem quickly.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Monique3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Michael Seidel was very knowledgeable about his expertise. Really easy going and polite. I even learned a lot throughout the process from beginning to end of how air conditioners really work. Every question I asked he did not hesitate. With all being said he is someone you can count on to get the job done. Thank you Michael for cooling our family off!

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Richie and Jayden were both very nice and professional and got the job done quick. They were on time and kept me informed every step of the way. I highly recommend them!!!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Brad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, and technician (Richie) was very knowledgeable and resolved the problem quickly. I appreciated that I was able to get same day service, and was given constant communication updates on the timing of my appointment. Very professional, and highly recommend!

A/C system repair+ Responsiveness+ Quality+ Professionalism
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Emmett was very professional, knew his job, called ahead as they said they would, and completed the repairs in a timely manner. He took the time to assess the issue and made sure he checked all other items to make sure the repairs were completed correctly.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tiger Plumbing Heating and Cooling responded to my business Legacy Slots with record speed! It’s the hottest week of the year and my blower went out. They got the part order next day and installed! They saved me from having to close my business down due to excessive heat! Would recommend 10-10!

A/C system repair+ Responsiveness
Sue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kevin Medley was professional, Courteous, explained everything so that it was understandable. He went about doing his job well, was friendly and polite.

A/C system repair
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was great! My ac was out. It was Saturday and they were able to repair it that day!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dispatch was kind and professional, the was awesome knowledgeable and experienced. The project Manger is amazing. The best I have ever had. Missy was ok too.

A/C system repair+ Quality
Keith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very inviting hard work and trusting

A/C system maintenanceA/C system repair+ Punctuality+ Quality+ Professionalism
Chrystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

*Edited at bottom* Richie was fantastic! Very personable and professional. They called to let me know that they were in the area and could help me sooner than my appointment. He listened to the issues that we were having and even offered some advice about how to save some money. He didn’t push us to spend money on…

A/C system maintenanceA/C system repairPlumbing pipe repair
mauisrevenge395 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Toi Le completed a AC rejuvenation and an evaporation tank replacement on our Water Heater. He then realized that the old cold water valve that went into the tank was no longer filling the tank with water and immediately contacted his supervisor and asked them to dispatch a plumber to us to fix the valve! Great service by Toi Le!!!!

A/C system repairWater heater repair+ Responsiveness+ Punctuality+ Quality
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kelvin was very professional He was very helpful at filling out paperwork

HVAC duct & vent cleaningHVAC system maintenanceInstall AC+ Quality
Felix5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve and Chris did an awesome job and were phenomenal in their work. I'm so thankful to have a fully operating AC because of them!

A/C system repair+ Quality+ Professionalism+ Value
Barrie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time and professional

A/C system repair+ Quality+ Professionalism
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve was very professional and friendly. He replaced the coil on my AC unit and it is running great!

A/C system repair+ Responsiveness+ Punctuality+ Quality
WalterLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service man was very professional, knowledgeable, polite. Work was organized and every step taken was toward accomplishment of goal. System was repaired and returned to service promptly. I felt confident in the serviceman performance and that my AC will work properly. Thankyou, Satisfied customer.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job I would refer other people to use their services

HVAC duct & vent cleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
Jermey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrived on time and immediately got to work. I had them remove my old furance and A/C and install a new A/C and Furnace along with adding a vent in one of my rooms. I am very pleased with how the install went. I also had them clean the air ducts. Both Steve and Chris were both great. They kept everything clean and…

HVAC duct & vent cleaningHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe Z was super nice and helped get my a/c parts ordered. He talked constantly with his supervisor to get my warranty issues resolved.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
BrokLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh and I believe Eric worked on our ac and were super kind and did a great job. 10/10 will use the service again

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
dariusLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The repairman Richie Crady was on time and very courteous and professional. He took care of our problem in a very timely manner.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Julee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

LeRoy was awesome.

A/C system repair+ Professionalism
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My families a/c went out randomly today. I went around the house troubleshooting what I could. It got to the point where we had to call someone. We called the first places that showed up on google. Most places either wanted tons of money just for diagnostics, or couldn’t come out today. We called Tiger they went…

A/C system repair+ Responsiveness+ Punctuality+ Quality
Dori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job. My new ac is definitely keeping up with the heat now.

Install ACA/C system repair+ Responsiveness+ Punctuality+ Quality
Rodney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had Heating and AC system replaced, so far happy with my system and Tiger. Had a few bugs to work out but Tiger has always responded well and fixed the problem. Technician Derek Shearer is very knowledgeable and professional, extremely happy with the work he did today!

Install ACA/C system repairRepair HVAC+ Professionalism
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★

After purchasing a new AC and Furnace from Lartz, I've had nothing but horrible service. The AC went out for the first 3 years and each support person would point the finger at the previous technician. Furnace cleaning with AC repair was less than a 15 minute service call with a decent size bill and then the…

HVAC system maintenanceHeating system installationA/C system repair− Quality
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Heating system installationA/C system repair+ Responsiveness+ Professionalism
Eugene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Professionalism

Show more a/c system repair reviews (10 more) →

Price

$444-7% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 33%Overpriced 33%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair89$295–$931
A/C system maintenance79—
HVAC system maintenance74$83–$295
Plumbing leak detection52$173–$503
A/C system repair50—
Water heater installation47$1.4k–$2.8k
Install AC43—
Drain cleaning40$248–$502

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