Experts Reviews · Company report
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%1+0.2Value 14%83+11.7Replies to reviews 7%96+6.8Craft & service penalty53−4.7Momentum penalty0−10Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Bloomington, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.7★ from 1,634 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 69% of pipe repair services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 1% of pipe repair services.F
1
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 53% of pipe repair services.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 83% of pipe repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 0% of pipe repair services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 96% of pipe repair services.A
96

Reviews for your job

Customers hired Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for 8 kinds of job.

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6

All 74 Google reviews tagged “HVAC system maintenance” · showing 20

Chuck9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

3rd time I've used Tiger services, and I am impressed with the knowledge and professionalism of the techs. This time Gale came to do a maintenance check on HVAC, and again everything was explained so I could understand it. Gale is very friendly and personable, and I will continue to recommend Tiger services.

HVAC system maintenanceA/C system maintenance
Dawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I WAS a member of their club and they came out to check out my heating and a/c as part of the club services. They discovered a crack and quoted me $14,000 to replace the furnace and a/c. I asked for a detailed quote. To me, this is just standard. You get a quote and it outlines everything included in the price and…

Paid $1–100OverpricedHVAC system maintenance
IonLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Job well done.

HVAC system maintenanceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service....easy quick fix this guy is great

HVAC system maintenanceA/C system maintenance
Dominic4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Eric was a great person, just like all Tigers previous people I have dealt with. He took the time to go over everything with me.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
CarolynLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very efficient and does an excellent job of fixing whatever I have them here to fix or check out!!

A/C system maintenanceHVAC system maintenance
Penny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Wonderful and professional. Akeem was just great!

HVAC system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
Asher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Akeem was very polite and fast in fixing our issue.

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Professionalism
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Aaron came out to service my furnace today. He was very friendly and very efficient. I highly recommend Tiger to take care of your heating needs. I will be using them again because I really need my water heater flushed. Then Nate came out to flush my water heater, and he was just as friendly as Aaron was. Great crew you have there!

HVAC system maintenance
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gale Gresham was our service tech. He was very knowledgeable and polite. He explained what he found on the furnace inspection and gave us options to fix the problem before further damage was done. Will definitely use Tiger for all my heating and AC needs. Update was able to get next day appointment to install a…

HVAC system maintenance+ Professionalism
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent quality service. Very thorough & very cordial with great personality. Really “enjoyed” doing service with him.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Ruth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The technician that was here today, 1- knowledgeable. 2-extreemly kind and helpful. Also listened to everything I asked him and answered all my questions.

Plumbing leak detectionHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Tessie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job.. Aaron is polite, explains everything, knowledgeable and most of all, we are happy with his work. Hope he gets assigned to us again if we need help from your company in the near future.

A/C system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
DaleLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shelby Townsend was my scheduling personnel, she was very polite and tentative to my heating and cooling maintenance needs. I enjoyed speaking with her.

HVAC system maintenanceInstall ACHeating system installation+ Punctuality+ Professionalism
Vijay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jon was very professional and the installation was smooth! (Michael who came out to do the quote was also on time and knowledgeable!) Great team! Michael also worked with me to get an excellent price that worked within my budget! Highly recommended

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Quality
JamesLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great

A/C system maintenanceHVAC system maintenance+ Punctuality+ Professionalism
Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jayden has been to my home twice and each time was polite and professional. He addressed the issue at hand timely.

Plumbing leak detectionHVAC system maintenance+ Professionalism
phillip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had got a house with my fiancé not knowing the water heater and pipes needed work and replacing until our water heater gave out. I had called tiger in need of advice and help. I can say I’m very happy so far with my experience with tiger. Jayden was our technician that had came out and spoke to me about all that…

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
HarryLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good all round service !,

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Joyce6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael Seidel was our technician and he was great! He was very professional and informative. He provided an excellent customer service experience!

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism

Show more HVAC system maintenance reviews (54 more) →

Price

$444-7% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 33%Overpriced 33%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair89$295–$931
A/C system maintenance79—
HVAC system maintenance74$83–$295
Plumbing leak detection52$173–$503
A/C system repair50—
Water heater installation47$1.4k–$2.8k
Install AC43—
Drain cleaning40$248–$502

Compare with