Experts Reviews · Company report
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%1+0.2Value 14%83+11.7Replies to reviews 7%96+6.8Craft & service penalty53−4.7Momentum penalty0−10Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Bloomington, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.7★ from 1,634 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 69% of pipe repair services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 1% of pipe repair services.F
1
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 53% of pipe repair services.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 83% of pipe repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 0% of pipe repair services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 96% of pipe repair services.A
96

Reviews for your job

Customers hired Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for 8 kinds of job.

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 36 Google reviews tagged “Heating system installation”

tami3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Nathaniel Clouse rocks, Josh and Ryan thanks for working your magic!

Heating system installation+ Responsiveness+ Punctuality+ Quality
DaleLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shelby Townsend was my scheduling personnel, she was very polite and tentative to my heating and cooling maintenance needs. I enjoyed speaking with her.

HVAC system maintenanceInstall ACHeating system installation+ Punctuality+ Professionalism
PatriciaLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I'm not sure about the value for the money. I'd have to do some research but I needed to get it done quickly and the fact that they did it in one day is amazing. The guys were wonderful and explained everything to me in detail. They worked very hard for almost 8 hours. The house is comfortable and cool just in time…

Install ACHeating system installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
phillip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had got a house with my fiancé not knowing the water heater and pipes needed work and replacing until our water heater gave out. I had called tiger in need of advice and help. I can say I’m very happy so far with my experience with tiger. Jayden was our technician that had came out and spoke to me about all that…

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Theresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

I scheduled my service. First they cancelled. Then they arrived at the wrong time. Then the tech basically told me I needed all new plumbing and additional work on a water heater that was installed only two years ago. I do not like being scammed. I am a single parent and have no time for games. I am very upset and want a call from corporate

Heating system installation− Punctuality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician came out to troubleshoot our issues and explained our options, answered our questions, and set us up for service the very next day. Very knowledgeable and professional. Sam and Steve came to install our new furnace and air conditioner and were professional and took the time to answer all of our…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Professionalism
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent communication and the guys were amazing. Explain everything to me and my husband. Very respectful.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Daniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my AC, furnace, and water heater replaced in one appointment, and the whole job only took about 6 hours. From estimate to install, the entire process took less than a week. Sam was professional, friendly, and informative. Toi and Spencer helped get the job done quick. Communication from all the support staff…

Install ACHeating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Jenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very polite and professional

Heating system installationPlumbing pipe repair+ Professionalism
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and worked hard to get a complicated job done! Would use again!!

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Artemis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tiger was great. They were able to book me for a complete Furnace/AC installation within 48 hours of mine breaking unexpectedly. The guys that did the installation were very friendly, hard-working, and courteous. I have zero complaints with Tiger and look forward to using them in the future.

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Jermey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrived on time and immediately got to work. I had them remove my old furance and A/C and install a new A/C and Furnace along with adding a vent in one of my rooms. I am very pleased with how the install went. I also had them clean the air ducts. Both Steve and Chris were both great. They kept everything clean and…

HVAC duct & vent cleaningHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, as always. LeRoy was friendly and efficient!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Quality+ Professionalism
Forrest2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Entire team gave everything I could possibly ask for in relations to options (Sales), removal/installation (Install team) and follow-up. I wish to state to 'Tiger' that Sam W. is quite the asset to the company. His diligence, professionalism and pride in his work is quite evident. I recommend that he get recognized for his work. GOOD JOB!!!

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
TinaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Kevin V was professional, friendly and courteous answered all our questions very knowledgeable. Very confident will keep our A/C and Heating Unit running at its best.

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great satisfaction with plumbing work done in Jan. so I didn't hesitant to use Tiger for furnace & a.c. installation. Great job and great price. Cheap? No....but, prices being what they are now...a good deal!

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had our furnace replaced and vents cleaned out. Toi and Chris knew exactly what to do and completed the job with ease.

HVAC duct & vent cleaningHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Darren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I dealt with 3 tiger employees, Ray, Emitt and Ernie. It was hands down the best experience I have ever had having a company come out for work on my home. I wouldn't recommend anyone else in the business, great work guys!!!

Heating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Ernie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very pleased with the installation of both my furnace and water heater . I would highly recommend your company .

Heating system installation+ Responsiveness+ Quality
KimLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just make the call, you won't be disappointed. They're the only place I'll do business with. I have had great experiences with the office, owner, and technicians. They know their stuff!

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★

After purchasing a new AC and Furnace from Lartz, I've had nothing but horrible service. The AC went out for the first 3 years and each support person would point the finger at the previous technician. Furnace cleaning with AC repair was less than a 15 minute service call with a decent size bill and then the…

HVAC system maintenanceHeating system installationA/C system repair− Quality
Cindi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Heating system installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Heating system installationA/C system repair+ Responsiveness+ Professionalism
Eric2 years ago★★★★★

Rating only, no written review.

Heating system installation+ Responsiveness+ Punctuality+ Quality
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Quality+ Professionalism
SteveLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Brock2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Heating system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Melissa3 years ago★★★★★

Rating only, no written review.

Install ACHeating system installation+ Responsiveness+ Quality+ Professionalism
Joyce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install ACHeating system installationA/C system repair+ Responsiveness+ Punctuality+ Quality
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system installation
JessicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Install ACHeating system installationInstall thermostat+ Punctuality+ Quality+ Professionalism
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Kristal4 years ago★★★★★

Rating only, no written review.

Install ACHeating system installation+ Responsiveness+ Quality+ Professionalism
ANDREA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

HVAC duct & vent cleaningInstall ACHeating system installation+ Punctuality+ Professionalism
ChadLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Quality+ Professionalism

Price

$444-7% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 33%Overpriced 33%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair89$295–$931
A/C system maintenance79—
HVAC system maintenance74$83–$295
Plumbing leak detection52$173–$503
A/C system repair50—
Water heater installation47$1.4k–$2.8k
Install AC43—
Drain cleaning40$248–$502

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