Experts Reviews · Company report
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%1+0.2Value 14%83+11.7Replies to reviews 7%96+6.8Craft & service penalty53−4.7Momentum penalty0−10Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Bloomington, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.7★ from 1,634 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 69% of pipe repair services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 1% of pipe repair services.F
1
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 53% of pipe repair services.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 83% of pipe repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 0% of pipe repair services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 96% of pipe repair services.A
96

Reviews for your job

Customers hired Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for 8 kinds of job.

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5

All 43 Google reviews tagged “Install AC” · showing 20

RichLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chase was amazing!

Plumbing leak detectionInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
DaleLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shelby Townsend was my scheduling personnel, she was very polite and tentative to my heating and cooling maintenance needs. I enjoyed speaking with her.

HVAC system maintenanceInstall ACHeating system installation+ Punctuality+ Professionalism
PatriciaLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I'm not sure about the value for the money. I'd have to do some research but I needed to get it done quickly and the fact that they did it in one day is amazing. The guys were wonderful and explained everything to me in detail. They worked very hard for almost 8 hours. The house is comfortable and cool just in time…

Install ACHeating system installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AC went out on Friday and Eric W was able to come out Saturday to diagnose the issue. Turned out both my furnace and AC needed replaced and he was able to get me on the schedule for Monday. Dorian W, Joe M, and Chris C all showed up and we’re great to work with. All were professional and got the whole job done and…

HVAC duct & vent cleaningHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician came out to troubleshoot our issues and explained our options, answered our questions, and set us up for service the very next day. Very knowledgeable and professional. Sam and Steve came to install our new furnace and air conditioner and were professional and took the time to answer all of our…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Professionalism
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent communication and the guys were amazing. Explain everything to me and my husband. Very respectful.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Tiger for getting out to our home and not only getting a quote quickly they came and got the job done the next day. We now have a brand new AC unit that is beautiful and already cooling the house down! Steve and I already forgot his partners name were both great and very professional. The guys that came…

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Professionalism
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kevin and Magda showed a wonderful combination of thoughtful empathy and responsible professionalism, mixed with a touch of humor: efficient and proactive; quite the “A” team.

Plumbing leak detectionHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kelvin was very professional He was very helpful at filling out paperwork

HVAC duct & vent cleaningHVAC system maintenanceInstall AC+ Quality
Daniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my AC, furnace, and water heater replaced in one appointment, and the whole job only took about 6 hours. From estimate to install, the entire process took less than a week. Sam was professional, friendly, and informative. Toi and Spencer helped get the job done quick. Communication from all the support staff…

Install ACHeating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and worked hard to get a complicated job done! Would use again!!

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Artemis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tiger was great. They were able to book me for a complete Furnace/AC installation within 48 hours of mine breaking unexpectedly. The guys that did the installation were very friendly, hard-working, and courteous. I have zero complaints with Tiger and look forward to using them in the future.

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Billy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Honest and on top of there game

Install AC+ Responsiveness+ Punctuality+ Quality
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, as always. LeRoy was friendly and efficient!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Quality+ Professionalism
Cisy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professionals! I would have them in our home any time, kept us informed, very pite and treated our home like it was their home

Install ACThermostat installation+ Responsiveness+ Punctuality+ Quality
Forrest2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Entire team gave everything I could possibly ask for in relations to options (Sales), removal/installation (Install team) and follow-up. I wish to state to 'Tiger' that Sam W. is quite the asset to the company. His diligence, professionalism and pride in his work is quite evident. I recommend that he get recognized for his work. GOOD JOB!!!

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
LishaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They installed my new a/c and furnace. Great services and answered any questions I had. Will recommend to others.

Install AC+ Quality+ Professionalism
Dori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job. My new ac is definitely keeping up with the heat now.

Install ACA/C system repair+ Responsiveness+ Punctuality+ Quality
TinaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Kevin V was professional, friendly and courteous answered all our questions very knowledgeable. Very confident will keep our A/C and Heating Unit running at its best.

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam did an amazing job. He went above and beyond with his customer service. He was very thorough and was very helpful. Engaged with us both professionally and personally. Didn’t treat this as just another job. We made sure we were taken care of and completely satisfied before leaving. Even installed our new thermostat for us and made sure it worked.

HVAC duct & vent cleaningInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality

Show more install AC reviews (23 more) →

Price

$444-7% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 33%Overpriced 33%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair89$295–$931
A/C system maintenance79—
HVAC system maintenance74$83–$295
Plumbing leak detection52$173–$503
A/C system repair50—
Water heater installation47$1.4k–$2.8k
Install AC43—
Drain cleaning40$248–$502

Compare with